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Customer Ratings & Reviews

Your price for this item is $52.49
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The comparable value price is $149.99

Customer reviews

Rating 3.4 out of 5 stars with 880 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers praise the Epic Air True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the snug fit that stays in place, allowing for comfortable wear. However, some users have experienced connectivity issues and challenges with volume control and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 879 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Very comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jlab Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset! Sound quality as giod as powebeats 3.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these wireless headphones with a pair of Beats X wireless headphones. The JLab epic air to me had better features than the Beats X. There were two issues I had with the JLab epic air one was when listening to music at times the music would be lost at times. Two I had an issue with the charger. The port for the charger dislodged into the charger so at this time of this review I cannot charge these headphones. I Email the company twice but to no avail I haven’t heard back from JLab. When charger was working it held a great charge it pair well. I was satisfied until this problem arose

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to watch movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his wireless earphone. He's a truck drive and use them when he's on the road to answer and talk on his phone. Whe he stop for the night, he uses them to watch a movie on his iPad and doesn't have to interrupt his co driver. He never had a problem connecting them to his blue tooth. These were perfect for him.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Fit Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit's very well, without it hurting one's ears.....

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked great out of the box. The charging pad is a little qwerky with the case and the USB charger all in one. Excellent sound. Sit around my ears comfortably even with a sweat going on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, just wish the battery life was longer. Good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth capability of this item is great as long as the phone is in your shirt pocket. I work outdoors and my job requires me to use multiple hand held tools while using my phone to communicate with co-workers and supervisors. That said sometimes my phone is in my pant pocket, tool bag, or in the truck and I noticed that when it was one my pant pocket it started to somewhat cut off while one calls. If the phone was in my tool bag the signal was ok as long as I did not step too far to one side or the other of where my phone was. If I left the phone in my truck one the seat it would lose connectivity But if the phone was on the dashboard signal was excellent as long I did not walk to the back of the truck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Very Impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been a really great set of truly wireless ear phones. They are comfortable in the ears for long periods. The battery life is excellent. These are so good I even purchased s set for my fiancé.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely loud and good quality well built, they feel ok on the ears, I liked them but these was purchased for my wife and didn't want them because she's left handed and she was unable to answer calls threw the left headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Could be better but great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and quality of the epic air. I would just say I wish when talking it would play in both ears and volume could be a lot louder. When it comes to music, just nice and loud. Ear buds are comfortable and light as well! Good bang for buck.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good - but difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these wireless headphones to use while running or wondering around. Have had a lot of difficulty trying to get both ear pieces working together. Individually they work great - but I want stereo!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but isn't perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and ended up returning, although in my opinion the sound quality was great, pairing was easy, just a little bit too big for my taste, but I returned because she wasn't able to answer calls using the left ear bug

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good headphones but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for running, and they seem to cut off a lot. Sometimes they don't connect back and I get frustrated and just don't use them anymore. I don't think they are made for running.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great in use, Case can use some work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are very good for connecting between devices and are able to keep a connection the reasonable distance the sound drop off people refer to is slightly annoying but that's the device adapting to the distance that the earbuds are at compared to the phone. My main gripe with this product is its charging case and the auto on and off feature that the earbuds have whenever I place the earbuds within its charging case sometimes the the earbuds will disconnect from the charging platform within the case and turn on while still being charged at the same time and ending up making a cycle of wasting the battery of the charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the gym!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Would give it a 5 star, but setup was a bit annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for myself. Easy to lift and move in while working out.

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Connection

    Rated 1 out of 5 stars

    Not ready for prime time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Units are difficult to connect and to operate after connected .can get out of sync and then won’t connect at all. Exchanged several times hoping it was just the unit. Called customer service and customer service is email only and took multiple emails to get response in addition the units dropped signal constantly. Charging box failed to charge multiple times. All in all a waste of 175.00. Best Buy was great at exchanging to try to get it right .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but the heat sensor is constantly making it do weird things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he loves them.. Now I want a pair!!

    I would recommend this to a friend