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Customer Ratings & Reviews

Your price for this item is $52.49
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The comparable value price is $149.99

Customer reviews

Rating 3.4 out of 5 stars with 880 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers praise the Epic Air True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the snug fit that stays in place, allowing for comfortable wear. However, some users have experienced connectivity issues and challenges with volume control and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 879 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nothing better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an athlete I’ve tried many earphones but none better than these. They wont fall off, no issues with sweat and sound great

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Review update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these headphones for a couple of months and the sound quality it not good at all, has no bass. They do not sync when you are watching a movie or on YouTube. The Bluetooth connection goes in and out, very frustrating. The only positive is that they stay in your ear while you workout, but you end up not wearing them because they don’t work to well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these ear buds last like 30 hours and they work great they are water proof and sound amazing

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use at the gym. I am constantly accidentally skipping and pausing my music due to the sensitivity of the sensors. The sound is not the greatest. I wish the phone call option was both ears. Like all of the other reviews say the non-dominate earbud loses connection constantly with the other. It's brief, but annoying. I'm glad I got this on sale. I'm trying to get my money's worth and then I'm passing them on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, sometimes sound isn't great but overall, they're pretty good. Easy to charge, no wires except to the charging case. Great range, especially for Bluetooth.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Pretty darn good for wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on a whim and ended up really liking them. There are occasional cut outs, but reconnection happens swiftly, it seems to have to do with the position of your head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return this item three time would not chargesound it good but once charge die you are in trouble

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Disconnect Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The secondary ear bud was always losing connections with the primary ear bud. The Bluetooth connection was always dropping.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor sound quality cannot get earbuds to sync to one another

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were exactly what I was looking for. I was concerned about the price but they have delivered exactly what I needed. My other truly wireless pair would only work when the right side was turned on first and then connected to the left side. I use these in an office environment, so I only want to use 1 at a time and like the versatility of switching between ears when I like. The charging case is great and just storing them keeps them charged. It was work the money and the sound has been great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 3 out of 5 stars

    A Good Headphone, But Poor Connectivity Issues

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new JLab headphones are a solid step in the right direction for headphone companies, but the overall product is hampered by connectivity issues. First, THE GOOD: the headphones come in great packaging, and have ear buds of all different sizes for optimal ear sizing. The buds feature a curved design which makes it easier for them to stay in the ears; never did they fall out on my runs or workouts with them. They sound great, and also are passively noise-cancelling (you can hear yourself but not much else, another great plus). The come with a charging case and it looks sleek, but is slightly heavy. Battery seemed to last about 4-4.5 hours even though the package claimed 6, but I'd consider that solid. Now, onto THE BAD: when trying to pair the headphones to my Galaxy S8+ and wife's iPhone 8 Plus, it took over a half an hour to get them to pair. I could go into it, but the bottom line is that it should not take that long. Most people would give up and return them at that point. After being connected the headphones randomly drop connection at least once every time they are connected. When you're watching a show or video and the Bluetooth drops your video will stop playing until the audio is picked back up. Super frustrating and annoying. Battery was fine, as outlined above. Overall, the sound is really good on these headphones, but I can't stand behind them for the simple fact that I need my wireless headphone to be somewhat hassle free.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a fantastic battery life per charge. The sound quality is decent as is the connection quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good, not great. They drop off sometimes and cut in and out others. But they are sweet, light, easy to use, plenty laud, and good to have if you are active.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit and comfortable (may be user error) but difficult to sync them to my phone. Will send email to company to resolve..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only challenge with these so far was the volume controls. Following the instructions online fixed the issue, otherwise great sound and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good workout earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds. The quality is a 3-4 rating, they last for awhile before the sweat gets to them but overall there good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is good but intermittent tendency between ear buds

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great charging case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air buds cut in and out sometimes. The charging case last for a week or so. I use Them every day at the gym.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great but didn't charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these until the battery ran out, and when I tried to recharge them, they would not. I ended up returning them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Lost connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So long as it would stayed connected they sounded good. The blue tooth kept dropping and had a hard time to reconnect

    No, I would not recommend this to a friend