Customer Ratings & Reviews
- Model:
- EBEPICAIRRBLK82
- |
- SKU:
- 5714404
Customer reviews
Rating 3.4 out of 5 stars with 880 reviews
(880 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use3.3
Rating 3.3 out of 5 stars
Customers are saying
Customers praise the Epic Air True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the snug fit that stays in place, allowing for comfortable wear. However, some users have experienced connectivity issues and challenges with volume control and pairing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Great sound, but not compatible with iPod
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a Christmas gift. They are not compatible with iPod Nano (7th Gen) contrary to what the J Lab Audio website states. The Nano uses Bluetooth 4.0 and Customer Service with J Lab stated it needed to be Bluetooth 4.2 (even though I don't think 4.2 was even available). Unfortunately, I had to return them. Great sound, great fit, just may not be compatible with your device.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a hard time with ear buds staying in my ears with this design they fit well and love the sound quality
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good stays in ear great price would recommend comes with a case
I would recommend this to a friend - Cons mentioned:Connection
Rated 5 out of 5 stars
Give them time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are mixed reviews on this item for sure. Out the box the right earpiece kept disconnecting, but after several uses at the gym, they are working flawlessly. Love that there isn't a wire connecting the two earpieces, it can definitely get in the way. I read another review that they contacted customer support regarding the constant disconnecting and they explained that after multiple uses the earpieces "learn" and the issues stop. 5 times using at the gym and no issues.
I would recommend this to a friend - Pros mentioned:Fit
Rated 3 out of 5 stars
Good earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fit great, but they are difficult to sync with one another. I now use them individually and one side at a time.
I would recommend this to a friend - Pros mentioned:Volume
Rated 4 out of 5 stars
Good wireless option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the wires that hang from items that are supposed to be wireless. So, this was a good option as not only is it truly wireless, but loud enough.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
love
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them they are wire less good sond love how they protect the ear in a way
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great Cordless Earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones are really great! They stay on my ears during any activity. The sound quality is excellent!
I would recommend this to a friend - Cons mentioned:Touch controls
Rated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds and touch controls weren't really suited for running. My music would skip when I turned my head and I had a hard time getting it to do what I wanted it to do when I was running and my hands couldn't be as precise as it required. If you're just sitting around with them, they may be fine, but don't get them expecting them to cooperate in a workout.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Jaqmcgb,
So sorry to hear that the Epic Airs' are not quite fitting your lifestyle needs. We definitely want you to be happy with your purchase. Maybe another model would work out better for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may offer you a few solutions.
Thanks,
JLab Audio #FINDYOURGO
- Cons mentioned:Charging
Rated 3 out of 5 stars
Great But
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are great, but all the sudden they won t charge in my case good thing I bought extra protection.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Easy to use, best on the market
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long Charge. Noise cancellation option is great. Water and sweat resistant.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Excellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very good. The battery lasts a while as well. The recharging system works very well.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product has great sound and the fit is fairly comfortable. No issues so far with falling off during runs.
I would recommend this to a friend Rated 2 out of 5 stars
Not worth the price!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It turns off by itself in the first 10 minutes of operations. It’s sound quality varies all the time, sometimes depending on how it fits to the ear.
No, I would not recommend this to a friend- Cons mentioned:Charging
Rated 3 out of 5 stars
Good Buds but one stopped charging on me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the earbuds a lot and was excited until one stopped charging on me. I got email to the manufacturers now.
I would recommend this to a friend - Cons mentioned:Connection
Rated 2 out of 5 stars
It has communication problems between headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very rare that both headphones works right. For some reason, the lost communication between each other and just one of them sounds. It's very slow to bound to any device. When you move your head, the left headphones loss communications and you end up listening just with the right one.
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones for beginners!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great! Easy to install on phone and very comfortable to wear!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Bought for granddaughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter loves the earbuds. The ones I bought were recommended by the sales person as one of the better sets for the price range.
I would recommend this to a friend - Pros mentioned:Fit
Rated 4 out of 5 stars
Best comfort bluetooth option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pair does have its pros and cons, but in the end I wanted a no wire option, with the over the ear fitting. This pair does achieves both.
I would recommend this to a friend - Cons mentioned:Connection
Rated 2 out of 5 stars
Not what I initially thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were great initially but after using them for a few months in the gym I noticed connectivity issues... It’s like my phone has to be in direct contact for them to work. For example if I put my phone in my pocket they disconnect.. be careful with this purchase
No, I would not recommend this to a friend








