Customer Ratings & Reviews
- Model:
- EBEPICAIRRBLK82
- |
- SKU:
- 5714404
Customer reviews
Rating 3.4 out of 5 stars with 880 reviews
(880 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use3.3
Rating 3.3 out of 5 stars
Customers are saying
Customers praise the Epic Air True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the snug fit that stays in place, allowing for comfortable wear. However, some users have experienced connectivity issues and challenges with volume control and pairing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great Wireless Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these earbuds. They have great sound and were very easy to set up. The connectively is excellent. I mostly use them for running and are paired with my Apple Watch (so I haven't used them for making phone calls). They stay in place, battery life is excellent, and so far they have proven very durable (I've had them for about 3 weeks). I even give them a quick rinse under the faucet post run to wash off the sweat with no problems. The charging case is great too. The only minor negative is the touch sensors are very sensitive so sometimes when I wipe my head or hair, I'll bump the headphone which will cause it to skip song, pause, etc.
I would recommend this to a friend - Pros mentioned:FitCons mentioned:Connection
Rated 4 out of 5 stars
When connected, they work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had some occasional trouble getting these to connect, and stay connected. This happens infrequently, but it is annoying when it does happen. When they are working they are great. They fit well and are comfortable.
I would recommend this to a friend - Pros mentioned:Comfort, Fit
Rated 4 out of 5 stars
Jlab fits small ears.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones for the variety of ear sizes. I have small ears and have a hard time keeping buds in my ears. These stay while I am running and I do not have any problems with them. They are comfortable for me.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Nice ear buds!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like these earbuds buds they are Wireless the case is rechargeable and also a charger it holds a charge for several days the sound is clear it's also very clear when you make a phone call I would highly recommend these earbuds
I would recommend this to a friend - Cons mentioned:Connection
Rated 1 out of 5 stars
Horrible Connectivity. Constantly cutting out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones because I was tired of my beats randomly breaking and having one side just go out. They were $150 and sweat proof so I assumed they were decent enough for working out. After fully charging and connecting to my phone, I went to workout with them and the entire time they lost connection completely or lost connection to the other ear bud so the sound rapidly switched earbuds making it sound like jibberish. I tried turning them off and waiting a while, tried reconnecting them via Bluetooth, waited for them to die and recharged them... same issue. Returned them and got the new Powerbeats 3 and haven’t had a single issue.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Hands Down The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been through the battle of finding the best headphones. I love these and I have tried many. Better then my beats hands down. I’ve own over 5 pair of beats and it is serous tuff to find anything better when you want an all around performing headphone. These kick butt!
I would recommend this to a friend - Pros mentioned:Fit
Rated 2 out of 5 stars
Quit working after 3 uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They quit holding a charge after first use and quit working completely after 3. Unfortunately best buy has a 2 week return policy so I was S.O.L. They stayed on fairly well but function buttons are small and unresponsive.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Sound Good; trouble connecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was really good; however, it kept having issues w/connecting to bluetooth (to my phone and pairing both earpieces) after only 2 days of purchase. Ending up returning and buying a different pair/brand
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 4 out of 5 stars
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds have a great sound no matter what I’ve listened to. My only challenge has been attempting use adjust volume. When you touch the control it continues to increase/lower without stopping.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 3 out of 5 stars
So so functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life was the most positive aspect. Sound quality good as well. However ease-of-use and syncing on and off and staying on the ear was not as good.
No, I would not recommend this to a friend - Pros mentioned:FitCons mentioned:Touch controls
Rated 4 out of 5 stars
Stay in place while running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that these earbuds stay in place while running. Sometimes a little tricky tapping the button while running to adjust volume and skip to next song but overall very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Charging
Rated 5 out of 5 stars
Great for outdoor workouts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these wireless headphones. My first pair broke and I went back to BestBuy for another pair. Well they were out and I decided to try a different kind. I hated the replacements. Next to these it was like buying generic Beats! My only advice to the manufacturer is to relocate the charging port on the travel case. My first pair of headphones didn’t break, it was the charging case. It was so simple too. The metal piece that holds in the charging cord inside the case broke. I wanted to cry! This is a great product for the price!!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connection
Rated 3 out of 5 stars
Great sound, but cut out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent. The Bluetooth cuts out frequently. So frequently, that I have returned the headphones and resumed using corded earbuds.
No, I would not recommend this to a friend - Pros mentioned:VolumeCons mentioned:Connection
Rated 3 out of 5 stars
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are good, however every once in a while they will get disconnected from each other. The volume is good, but not the best I have heard
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connection
Rated 4 out of 5 stars
Good quality for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work well. The only thing is there are some deadspots where it has trouble staying connected (the gym). Sound quality is good and fit is great. They don't come dislodged when running
I would recommend this to a friend Rated 4 out of 5 stars
Great earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these primarily to wear when I walk the dog because I can turn off the side of my choice and still hear if someone is coming up behind me. What I didn’t realize is how handy they would come on an airplane so I don’t have to listen to screaming kids who’s parents don’t know how to control them.
I would recommend this to a friend- Pros mentioned:Battery lifeCons mentioned:Connection
Rated 5 out of 5 stars
Lightweight and snug fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have ran, jogged in the ran, and jumped around on a trampoline (for an hour consecutively) and these earbuds have performed. I haven't had any issues with the connectivity as others have reported, however you change the settings by touching them and sometimes I forget that and touch them by mistake and wonder why the music went off (the music is just paused because I touched them). They got drenched in the rain, which didn't seem to harm them and the battery stays charged for an extended period of time. So far so good.
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
What You See Is What You Get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. No cables, good battery life, good sound quality, stay on your ears... definitely would recommend. Make sure to read instructions.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality, VolumeCons mentioned:Bass, Charging
Rated 4 out of 5 stars
Good option for active enthusiasts
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless set is definitely one of JLab's best products. I was not blown away by this set, but I do recommend considering this pair when looking for a set of wireless earbuds. They are lightweight and stay in place during heavy workouts. I was happy with the sound, but JLab falls short in some key areas. The fit was good, not great. Functionality is good, but still buggy. Simple to use touch sensors on each earpiece. Setup: It took about 10 minutes to set up since you need to link the earpieces and overall is a little bit more involved than typical headset setups. Once I got them setup I was able to listen to music and make calls with no issues. The big problem here is getting the earpieces to sync. I've gone through the setup backwards and forwards and still cannot get both earpieces to turn on when powering on from the main earpiece. This has been frustrating and it should not be this difficult to configure. Functionality: Overall I was impressed with the capabilities of this set. Each earpiece has a designated set of control functions (eg. Decrease volume on left earpiece, increase on the right). Unfortunately, the touch is very sensitive and I would find myself accidentally skipping tracks or pausing when trying to adjust the earpieces into my ears properly. The call feature worked well and I could hear the caller and they could hear me well. However, I only received caller sound on one earpiece. I'm not sure if this is how it is supposed to be or not, and have not directly been able to answer this question. I would much prefer the caller sound through both earpieces, especially when out in loud environments. They include a nice charging case that is the only way of charging the earpieces. The charging case itself is designed well since the USB charging cable is built in to the case and includes a charge level indicator. It mostly looks nice but the top cover gets dirty and riddle with fingerprints extremely easily. The earpieces themselves look nice. Fit: Arguably even more important than sound quality in this kind of device. The fit was great and okay. It stayed in place extremely well during my workouts, even during high intensity, which was very important to me. However, I had trouble finding a perfect earpiece fit. I've had multiple JLab products and they always come with tons of earpieces that are supposed to help ensure better fit, but somehow they always fall short. I don't have weird shaped or sized ears, since the standard medium including with all other earbuds that include 3 sizes, have always been perfect. However, I was happy they were so lightweight and stationary during my workouts. Sound: This is by far one of JLabs best sounding products. This set gets very loud. I was not happy with the consistency of the sound. The bass was muddy and did not balance with the vocals very well. The clarity was inconsistent and had no relation to the quality of the track being played. Overall, the sound is inconsistent, but when it does well, its does a good job. Definitely not the best for earbuds I've ever heard, but not the worst. I recommend taking a look at these before making a final decision. I think many users would be really happy with these and I know they'll make my workouts more convenient. These are truly wireless and have definitely made me understand they are a game changer.
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Great earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad to find these earbuds. I have had so many pair. I was scared to spend this kind of money for them. Sure am glad that I decided to though. I am not sure that everyone would like them, but the way I use them, they are great.
I would recommend this to a friend








