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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $99.99

Customer reviews

Rating 3.7 out of 5 stars with 390 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers regard the Epic Executive Wireless Noise Cancelling In-Ear Headphones highly for their exceptional sound quality, extended battery life, and overall comfort. However, some users have expressed concerns regarding charging issues, microphone quality, occasional connectivity problems, and discomfort while wearing the earbuds for extended periods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 390 reviews
  • Rated 3 out of 5 stars

    Not quite

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super impressed with the noice cancellation. Tried them on motorcycle inside helmet. Didn’t quite do the trick.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation and easy to pair. I love these and will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good clear audio, with few issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, easy to charge. Bit difficult sometimes when the cord pops out from its holding point, but nothing more than a minor annoyance. Sometimes when you brush the cords to adjust the way its sitting, the sound will briefly fizzle out, but it is no more than a second or two. I'd certainly suggest these as good wireless headphones, especially with the pretty decent earbuds they come with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLab Audio wireless ear Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work very well and were exactly what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphones I've ever owned. Sound is Amazing. Noise cancelation definitely works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to synchronize clear sound very nice I recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have the greatest sound and base I have ever heard

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing and I'm so happy I purchased it. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great prodduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What was needed for personal useage, and clarity was great. Would buy another

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for myself and they work great and sounds great. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling works better than I thought it would.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well and are comfortable in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very user friendly. Easy to operate. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better then BEATS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, easy to connect, great sound, all around a great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't cancel out noise very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't cancel out noise very well and the bluetooth doesnt always work. Frankly I feel its way over price for it's quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for listening privately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and maintain. Eliminates background noises effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new headphones. The sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones the first ones that ever stayed in my ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing Works right. I called jlab office to explain my problem and they dont care

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Bigbear,
      So sorry to hear of the issues that you are running into with your epic executive headphones. I am even sorrier to hear of the experience over the phone. We most certainly want to get you taken care of. If you are willing, please shoot us a call once more at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may hopefully get you taken care of.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well. They pair easily with my device and have multiple size options for the ear cushions.

    I would recommend this to a friend