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Customer Ratings & Reviews

Your price for this item is $35.99
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Customer reviews

Rating 3.7 out of 5 stars with 390 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers regard the Epic Executive Wireless Noise Cancelling In-Ear Headphones highly for their exceptional sound quality, extended battery life, and overall comfort. However, some users have expressed concerns regarding charging issues, microphone quality, occasional connectivity problems, and discomfort while wearing the earbuds for extended periods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 390 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Gift for my son

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these head phones! He says the sound quality is awesome and the noise canceling is great for blocking out his little sisters ranting! "I'm like really kid" but if he's happy then so am I!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for friend with sensitive ears!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to be used by friend who is bothered by fire crackers and loud traffic. These allowed her to listen to her favorite tunes without hearing the 4th of July fire crackers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quailtt6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great however the battery life could be better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what hubby wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds for my husband for his 70th birthday. He wanted soft ear inserts and an excellent sound with noise canceling.... BINGO! These do the job... he loves them!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good on headphones, when running a little clunky

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the ear buds are great. I really like that I can use them with and without WiFi. I also like the band that goes around the the thin wire.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There a decent product. Definitely good starter kit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for an active person. With the wire cover on it stays on my shoulders during all types of activities. The battery seems to last about 6 to 7 hours on a charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good head set.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not hurt my ears. I have had trouble pairing from time to time. The battery life is not as long as I would like before I get low battery, but have proven to last through the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They sound good but the mic doesn't work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good but mic. Doesn't pick up the voice well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these thinking that they are not as nice sounding as my beats. Let me tell you I was so wrong. They sound awesome. Only Wishing my son would give them back.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice. Comes with a jack.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is equal to the amount you are spending. They are pretty good. 4 stars but they come with wired accessory so +1 star :D

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound, good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Klipsch, which sounded good, but only work with iPhone. These sound just as nice, and I like having a 3.5mm option to connect on airplane, or if the battery is not charged.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty woes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noice cancelling did not work. Emailed for warranty claim. It took several days for a response. Response included case number. Email said to file claim on websote--this only gave me a second case number. Emailed about claim and two case numbers because directions were unclear. Recd email not to mail faulty item. Just send picture of destroyed item. Several days later recd email about credit for new item but credit value was not the full sale price I paid. Emailed again today (5/23/20, a month now since first asked for help). Called originally after 20 minute wait only to be disconnected so started emails. Very frustrating! JLAB is very busy, with claims??

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      hey,
      When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of. We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    I would recommend these in-ear headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the head set is very good. The style is comfortable around the neck and easy to operate. However, the noise cancelling in-ear buds could be improved on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Not awful. The noise isolation works as advertised, but the volume controls work about 50 percent of the time. You have to reconnect the device constantly when they stop working. But I was looking for something cheap, so I got what I paid for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent quality for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, holds a good battery charge, very comfortable while running. Careful of the rubber "fins" that come with it as they can fall off and there are no replacements.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fitting earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really enjoys these earphones as they fit her ears better than any other brand . The noise canceling feature is wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not good for the price; poor bass/lower frequency response gives the music an overly bright/harsh tone. Sound quality is comparable to a $15 earbud. Bluetooth connection constantly cuts in and out if the cell phone is more than 1 foot from headset. Noise canceling only activates about 1 out of every 40 attempts to turn it on. When noise canceling did come on, it was of minimal benefit. I have other noise canceling headsets & earbuds that work much better. On the upside, the headsets were comfortable and there’s a nice variety of earbud cushions. I returned these earbuds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds deliver a great sound and I do not regret buying them. Being rechargeable instead of using batteries is a great feature.

    I would recommend this to a friend