Customer Ratings & Reviews

Replaced a different brand with these, work very well with Dragon for voice dictation. I will mention that Windows 24H2 killed Dragon’s ability to dictate into certain webpages so I had to downgrade back to 23H2. But these headphones are really good and very convenient.

This product has made my life easier as a realtor I am constantly making calls and also working editing videos and marketing and this is all I needed , plus with the notice cancellation feature I can focus and not get distracted by other people around me . Highly recommended

Great headset once you get it up and running. Poor instructions

Sound excellent + mic pickup is excellent the only knock for me is the earcups i wear glasses and it presses the ears tightly so my glasses legs are jabbed into my skull

Need a new headset for work/school meetings Saw this and the corresponding reviews- I am VERY happy with the quality and build. I foresee this as lasting a long while!

I liked the basic design and sound, but although it paired with my samsung galaxy, it would not pair with my bluetooth capable panasonic desk phone. Tech support was no help. Also, it paired, then unpaired frequently.

Great job with noise cancellation.................

Giving this 4 stars because they squmy head and I am not able to adjust them because they are metal. But tge sound quality is amazing.

Works seamlessly with automatic connection. Excellent battery life and easy recharging.

I love these so much! They are comfortable and have the best quality audio to take work calls. Easy to use and have so many options for connection.

This headset work very well and ANC is great. This headset is great for work.

Very good quality. Really love it!! Great noise cancellation

I absolutely love these. They work with Microsoft Teams, they are super comfortable and they don't hurt my ears after extended wear.

Good product, I use it for work. The calls are pretty clear. The company needs to work on the mute feature, it almost caused me a problem. I have to turn on and off to mute at times.

Nice! Comfy and nice fit over ears. Soft ear pads and light feeling on head

It's a good product but when I purchased it there was no usual option for headphones to add a geek squad protection plan.

Verdict. The JLAB On-Ear Headset with ANC delivers a much improved experienced compared to my basic wired headset that I use for voice and video calls when I telework, and for large online meetings at work. I love the easy on/off functionality when moved from the charging base, the USB-C connector which allows connection without Bluetooth (my work computer does not allow Bluetooth connections), and Active Noise Cancellation (ANC) to maximize audio quality and focus during calls. I also LOVE not having to deal with cables… cables clutter on my desk when I am not using the headset, or the cable tangling around the keyboard or on the chair armrest. Initial impressions. The headset appears sturdy and comfortable. It comes with a charging cable, docking station, and USB-C adapter. It does not come with a travel case unfortunately. Setup. Using these is straight forward. I prefer to use the USB-C adapter because it’s quick and works immediately. Bluetooth installs the same as all other BT on the market. Design. The design choice to store the headset vertically on the base is interesting. I think I actually like it because it takes up less space on my desk. The headset is comfortable with padding both on top and with plush earpads. The location of the controls is fine for me. Initially, I was concerned about trying to find the mute button in the back, but it turns out that mute is controlled by lifting/lowering the mic… that’s awesome!! Sound Quality. Sound quality is a significant improvement compared to my basic wired headset, with richer tones at all levels. ANC and passive noise cancelation also improve the sound experience. The mic filters background noise for improved audio; I apologize for some background noise on a call, and the other person told me they couldn’t hear it… so it works! ANC. The ANC performance does not compare to top of line headphones, but I don’t need that on a work headset. The ANC performance I get is decent and adds enough benefit to help me focus on calls. In practice, it’s a huge upgrade from my basic wired headset that provide no ANC, let alone passive noise cancellation. I also really appreciate the “be aware” mode because I can talk to someone in my office while I am on mute for the call, without removing the headset. App. The app adds decent functionality to the headphones. What I like the most is the ability to customize the button controls. This is very helpful so that you can match the functionality of other headphones or earphones you use and are accustomed to. The app also offers a custom equalizer and noise control modes. I also like the ability to turn off “hear yourself.” Things I love: - Best feature by far… Flip mic to mute!! I love that - Storage slot for USB-C connector when not in use… great idea! - Multiple connection options: USB-C adapter for wireless connection, USB-C cable for wired connection, and Bluetooth - Useful ANC performance, and easy off or be-aware mode; convenient button to activate - Much better audio performance than basic wired headset - Quality microphone that reduces background noise - Comfortable fit that supports hours of use - Great battery life, and fast charge in case you are running low (10 min charge for 10 hours of battery) Things I don’t love: - Not a problem for me, but worth considering for folks who travel: these take up more space in your bag than a standard basic wired headset - No traveling case… That’s really unfortunate. Please charge $5 more on the overall price and include a case! It’s a must have to prevent damage over time. I don’t care to damage cheap wired headsets, but I would hate to damage this headset Conclusion. If you rely on basic wired headset for work, I highly recommend the JLAB On-Ear ANC headset. This nice upgrade provides additional functionality, comfort, and convenience that improve telework and voice/video calls. The JLAB headset would also be great for gaming if you don’t want to spend a lot of money for gaming headsets. I love my JLAB Headset!

The headset is good, however don't even by mistake purchase anything from bestbuy online!!! When I ordered it I was supposed to get delivery next day, but soon it jumped to 4 days and was eventually 12 days before it showed up......in the meanwhile I couldn't cancel it or change the address....for some strange reason their "system" wouldn't allow it. After a lot of angry conversations with support I was eventually able to get them to change the address for delivery, however the delivery still went to the original address even though I got mail confirmation on change of address.....part of the awesome online service from bestbuy This was a big problem for me as I wanted a temporary headset for a business trip and wasn't going to stay 10 days in the city I ordered it. By the time I could get someone to pick up the product that was delayed and get them to take it back to a store to return apparently I had run out of the return window! I'm just astounded in this day and age that logistics can be this bad!! Do not buy anything from bestbuy online!

This is a great headset! I love that you can charge it and still talk on it if necessary.

Love the convenience of no wires. My daughter likes being able to step away from her desk and still be available for calls.