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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 191 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers praise the Fit 2.0 Wireless Earbud Headphones for their excellent sound quality, comfort, and affordable price. Many reviewers mentioned that the earbuds stay in their ears securely and are great for workouts and other activities. However, some customers found that the fit was not ideal and the volume could be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 191 reviews
  • Rated 3 out of 5 stars

    Mobile entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use when watching movies on my phone. Works great but the battery life is too short. I recommend but warn of battery time length.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    I kind of hate them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't last long and doesn't stay in the correct form around my ear. It's frustrating.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Shellshell4182,
      We're very sorry to hear of the battery life issues along with the fitment problems your experiencing. We do cover all of our Bluetooth headphones with a one-year limited warranty, and would love to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not Loud enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use at the gym. The headphones ae not loud enough to drown out the gym's speakers.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not a comfortable fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a great price, however they did not stay on the ear well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not keep them and returned them as they did not fit my ear...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept falling out of my ears. Tried them for about a week.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Broken from the Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these wireless headsets and the right earbud cuts in and out. I also had a hard time keeping it in my ear. I am hoping Best Buy will take them back and I don't have to go through a warranty situation.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey JayneC,
      We're very sorry to hear that one side is cutting in and out. We've definitely got your back if you run into any issues. If need be, you can reach us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Charging issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Could not get the ears to sit solid when working out

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Lawguy,
      We're sorry to hear of the fitment issues that you ran into with your Fit 2.0 Headphones. We may have a few solutions to provide you with, in the very least, we do cover all our Bluetooth headphones with a two-year limited warranty. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not graat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound wasn’t great and doesn’t stay in ears well at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Extra pair for the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to keep in my drawer at the office in case I forget my regular pair

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JLab Audio - Fit 2.0 Wireless Earbud Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the JLab Audio - Fit 2.0 Wireless Earbud Headphones! They are great to workout with or just working around the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the JLab Audio - Fit 2.0 Wireless Earbud Headphones! They are great to workout with or just to take a walk!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for working out

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for working outThese headphones did well with interval training and weightlifting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these headphones for running. Have had problems in the past with headphones falling out when I run. These stay put.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay but what can you expect for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for exercising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife and she loves them... she uses them for exercising and she says they're perfect for her...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for workouts

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strap them on and i get to lifting the iron. Going on treadmills is a breeze with these

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for listening to music, not so great for phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set of BTH’s!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute pleasure and sonic marvel. If you need an amazing set of BT headphones, look no further you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab wireless earbuds headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this wireless earbud. For the price it's a good reliable headphone, and easy to use.

    I would recommend this to a friend
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