Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3819 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,824 reviews
  • Rated 1 out of 5 stars

    Dissatisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these a few months ago they stay charged for a long time when ut was time to charge them they completely died and want charge up at all i love those ear buds

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at [email protected], and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 1 out of 5 stars

    Doesn't hold a charge!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money! The left one says 90% battery life then dies in less than 10 minutes. Ive left it in the charging case for hours and even plugged it in to charge. Disconnected and tapped 7 times... nothing works.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    My daughter loves them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earbuds for the price. I bought these for my 10 year old daughter with two goals: 1) to allow her to listen to her phone without annoying the rest of us, and 2) to help block out some of the crowd noise at athletic events we attend, as this can be somewhat overwhelming to her. These earbuds have succeeded at both of these goals. They paired flawlessly with her iPhone, the batteries last as long as needed, and the changeable fittings allowed her to get a snug fit in her ear so they don't fall out. A funny story to put the icing on this 5-star review cake: She apparently has never listened to music in stereo, because we're sitting quietly in the kitchen and she was listening to Queen's Bohemian Rhapsody. Suddenly, she jumps up with an astonished look on her face and shouts, "Dad!! It's jumping back and forth through my head!! This is amazing!!" And she even likes the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab go air pop true earbuds the best!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with the JLAB Go Air Pop True Wireless Earbuds—they’ve exceeded my expectations in every way. For such an affordable price, the sound quality is excellent—clear, balanced, and with a surprising amount of bass. Whether I’m listening to music, watching videos, or taking calls, the audio is crisp and reliable. The fit is super comfortable, and I love that they come with multiple ear tip sizes. They stay in place during workouts and walks, and they’re so lightweight I sometimes forget I’m wearing them. One of my favorite features is the long battery life. I can easily get through the day without needing to recharge, and the charging case gives multiple recharges so I’m never without power on the go. The touch controls are easy to use, and I appreciate the ability to control volume, skip tracks, and even use voice assistants without reaching for my phone. The dual connect feature is also really convenient—you can use either earbud independently. Overall, these earbuds are a fantastic value. They’re simple, reliable, and deliver great performance without breaking the bank. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buds for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds for the price. I’m a flight attendant and constantly losing my earbuds, so I had to find an affordable replacement for my AirPods. I’m on my third pair of these and they have yet to disappoint. Long battery life, easy to connect, great volume, sound, etc. They only fit a bit weird because of my ear piercing, but that’s on me. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab GO for a win!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, the sound is great and they are comfortable to wear. They pretty much tune out all the noise around, so they are great when I am focusing on what I am doing, but bad when people don't realize I am wearing them and are trying to talk to me. I strongly recommend reading the instructions and practicing the touch features, as I kept turning them off by mistake or having to take them out and put back in to restart. I do really like these better than any of my past earbuds, and the price makes them even more attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid, Im blown away with the quality and sound of these earbuds. Here I was, spending 100s of dollars on other earbuds when Jlab Air Pop is just as good. Wish it had wireless charging or even a charge port on the case vs. a cord, but its not a complete show stopper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    affordable nice function only downside is charging

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice control gestures - tapping to control volume, stop&play&playback music Nice sound quality - not the best but very good for the price Nice battery - One charge use more than few days Charging is challenging - so it has built-in type c charging cable so you need to find type c outlet. also the cable is super short to it is quite challenging to charge. I wish they would just make a type c port instead of built-in cable so that I can just use my own cable to charge. but other than that, it is really working well so I think this is very good for your stay-in-car emergency ear buds for gym or for a walk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JLab GO Air Pop True Wireless Earbuds – Review

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab GO Air Pop earbuds offer impressive value at a budget-friendly price. Compact and lightweight, they deliver clear audio with decent bass and reliable Bluetooth connectivity. The built-in touch controls and dual connect feature (use either earbud independently) add convenience, especially for users on the go. Battery life is strong for the price point, with up to 8 hours per charge and 24 hours total with the case. While they don’t offer premium features like active noise cancellation, their performance and durability make them a solid choice for everyday listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another solid quality product as usual

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly pleasantly surprised with how well these sounded on First listen even the noise canceling quality was better than not expected for this price range. They never fail to produce good products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLAB Great for the whole family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th pair of these ear pods I buy in the last 2 years. The quality of sound is great and the battery lasts all day. I love that there are a variety of colors so we don’t get them mixed up. Got one for myself, my husband and 2 kids. They are the best ear pods I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and good quality. The functions are nice and simple as well. The only thing I dislike was the USB C charging cable attached. I had to purchase a USB C port charger since I only had a USB A charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good on sale

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product whenever the price drops. Sometimes it does down to almost 50 percent. I have a couple pairs. Only issue is is after sometime they sit a bit loose while charging and connect randomly. This can be very annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds- recommended

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds, I only stopped using them because I got airpods. They are cheap but the quality is super good , super durable , and the sound quality is great !! One downside that they don’t have noise cancellation and it’s not a deal breaker for many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great! For the price you can’t do better. Great sound quality you can adjust in settings, noise canceling works amazing, and they charge in their case. Fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and Effective

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for loved one going to school who wants to listen to music without bothering the rest of the crowd. Works with both android and iPhones. My sister loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough for what I need it for.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was going on a train trip. I couldn't use my Lenovo tablet speakers, and it didn't have a headphone jack, so I bought this to use, instead. Sound quality is not bad at all. Not audiophile quality, but good enough for casual listening . It's good enough for what I needed it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but with one annoying issue

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give these a 5 star but they often connect to my phone while still in the case in my pocket. That can be annoying, especially when I attempt to answer my phone the normal way, and I can't hear anything, then I need to rush and disconnect the earbuds so I can hear them or dig the earbuds out of my pocket. Otherwise, I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of JLab earbuds. Had I not lost the first set I am sure I would still be enjoying them. These perform as did the other pair. Great fit and great sound. Very comfortable and can't beat the price! I highly recommend these earbuds. What have you got to lose?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality listening

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great! Love the color choices. Sound quality is perfect for exercise or doing yard work. Charges very quick too.

    I would recommend this to a friend
Sponsored