Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,246 reviews
Rated 1 out of 5 stars
I didn’t like them
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn’t like them at. They didn’t come with any instructions. I’m not a fan of them not having a charging cord. Which left me with the only option to charge them in my car. You get what you pay for.
Hi Roy, I'd recommend a gaming headset if you intend on playing video games, as our products are designed just for that use. As you can find low latency, longer battery life, Quick mute functions and a Boom mic to better project your voice online. We can certainly, swap your buds for a gaming headset or buds all that is needed is to reach out to our support team. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219
Rated 1 out of 5 stars
Terrible
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible. Very cheap, dont connect , dont sound good
We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Waste of Money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Useless! It works for a few weeks, then the left earpiece malfunctions despite the earpieces being fully charged. The left earbud tells you “GoodBye” and you hear no music or sound prior to that Goodbye. Never buying again!
Our Bluetooth products come with a two-year warranty. At your convenience, please email us at [email protected] for troubleshooting or to begin a claim!
Rated 1 out of 5 stars
Not Happy consumer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't like the charging connection or color. this is 5th pair they also brake very easily. I would not recommend these
Thanks for your feedback. Please reach out to our support team at [email protected], and we'd be happy to help.
Rated 1 out of 5 stars
Buy a different brand
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first pair I bought lasted about 4 weeks before 1 earphone stopped working. Best Buy replaced the set with a new set.
I have had it for about 5 weeks, and 1 earphone has stopped working. Unfortunately, I am on an extended business trip, without the receipt .
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 2 out of 5 stars
Uncomfortable. Sound is low.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They don't fit as comfortable as I would like. The sound is not as loud as my old Skullcandy either. Just a cheap earbud wiuld not recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned these earbuds. The left one did not work. Replaced with one like these but in black. This pair worked but the volume was not loud enough to hear over the treadmill noise. Returned and got a pair of Sony WF-500. The volume is louder than the JLab pair but could still be a bit louder. My treadmill is very noisy.
Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected].
Rated 1 out of 5 stars
One bud stopped charging
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the buds stopped charging after it got through the case battery once (about 6 hours). Now that bud does not hold a charge longer than 30 min, and it has taken about 3 days to get it charged to that level. I would not recommend to anybody
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 2 out of 5 stars
Disappointed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The right earbud doesn't always work, and the charge does not last as long as it should!