Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,246 reviews
Rated 4 out of 5 stars
Comfortable ear feel and long battery life
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I go through wireless headphones, so I am always looking for good options that are comfortable to wear for long periods of time. I do a lot of my work during the day by myself, so I am almost always found with buds of some sort in listening to something while I work. For that reason I keep a few sets at a time since I lose them or sometimes they just quit working after a while.
That said I have used JLab buds before and found them to be a solid choice. These are also solid. They are comfortable to wear for long periods of time. I really like that the case has a built in charging cable as part of the case. The sound is great, crisp and clear. I will say that you do need to read and understand the instructions. Do not just charge and use. They, like most buds these days, have the user controlled buttons built in to the ear piece for volume up, down answer calls, skip forward or back etc.
The best feature really that I have found vs other buds is great battery life on a full charge.
I am using these daily now as they are better than some of the other ones in my collection. Definitely recommend,
This reviewer received promo considerations or sweepstakes entry for writing a review.
Then you should buy these earphones. I didn’t expect much, but I expected slightly better. Tinny, bass-less sound unless you shove the buds directly against your eardrums.
We're sorry to hear about the product you received. Please contact us at [email protected], and we'd be happy to resolve this for you.
Rated 1 out of 5 stars
Do Not Buy!!!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had These headphones only for a week & then the left earpiece blew out!! I tried every reset method but no good. These headphones are garbage & like the saying goes. “You get what u pay for”
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 2 out of 5 stars
Too small, great for kids
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headphones were too small, had to give to my daughter
Hi Christina, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian #TeamJLAB
Rated 4 out of 5 stars
Over the ear Earbuds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not too bad, little painful on the ears until you get used to them.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to love these so bad. I had to return these because the left ear bud wouldn’t hold a charge. Reading reviews, seem like most had the same issue.
We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Very Bad Sound Quality
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these as beater buds but the sound quality is almost cartoonishly. I've owned other Jlabs and been satisfied but I can't believe they even pushed these things out.
We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Not a fan; go with the studio headphone from JLab
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
these headphones hurt my ears, and the sound quality was definitely lacking. Ended up returning them and getting the studio headphones from JLab, which I'm really happy with.
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 1 out of 5 stars
Right ear doesn’t work
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as a gift for someone and the right ear was not working the receiver was out of country so could not return but bad experience overall
This reviewer received promo considerations or sweepstakes entry for writing a review.
They do not pair well together. Sometimes only the left one connects to my cell phone. A few times I have had to disconnect the Bluetooth setting on my cell so that they can connect. Not very reliable. Definitely returning them to the store.
So sorry about this. Please email us at [email protected], and we'd be happy to help.
Rated 1 out of 5 stars
JLAB warranty is a joke
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Left ear bud stopped working. I missed the 30 day return for JLAB by one day. JLAB makes you pay for return shipping on warranty. Absolute joke. JLAB is trash.
We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at [email protected], and we'll get back to you as soon as possible.
Rated 1 out of 5 stars
JLab No Air Sport
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bluetooth is terrible; unusable for calling. Static, signal breaks up, &c.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had one repetitive problem with "wireless sport earbuds"--THEY NEVER STAY IN MY EAR. My sport of choice is cycling which requires a fair amount of head movement to look over my shoulder for cars or other bikes. As a result, I have dropped several in-ear sport buds the moment my ears get sweaty and I pivot my head. Consequently, I was looking for a bud with a design exactly like the JLab Go Air Sport that has an over (and around) the ear hook.
The hook itself is a flexible, rubbery plastic material that does not have a "molding wire" in it. (Note: Some wired in-ear buds I have tried have a thin wire in the hook part that you can bend for a tighter fit to the back of the ear.) I was a bit concerned, at first, that without the ability to bend the hook to my ear it the bud would get too loose and let in too much ambient sound. It turns out the hook is extra long and comfortably wraps around my entire ear for a snug fit that does not come loose even when the sweat is dripping and I am looking around for traffic. From that standpoint, these buds deserve 5-stars!!!
Unfortunately, there are some issues that force me to remove a star from the rating...
First, the case (which charges the buds and has a built-in 2" USB type-A connector--bring your own power source) does not have a way to store the extra "tips." The buds conveniently come with a pair of large, medium, and small tips but there is no way to keep the extra tips in the charging case so inevitably, you will misplace the extra tips. Probably not a big deal, but also a marketing/design flaw in my mind.
Secondly, the case stores the buds in "reverse" of how you use them. The left ear stores in the right side of the case, and the right ear stores in the left side of the case. Again, not a deal breaker but it is just weird to get used to. Taking away a quarter star for this.
Third, while I do appreciate "touch sensitive" controls on the buds themselves that let you answer a call, turn volume up/down, skip music, etc., I have, on numerous occasions, inadvertently skipped a song, muted a call, and screwed up the volume while simply trying to resituate the buds more comfortably in my ear midway through a workout. I am not sure how one could have it both ways, but it would be nice if there was a pause before the touch controls kick in so that you could push on the earbud without actually activating a control. Minus a quarter star.
Fourth, and this is kind of a big deal for me as I sometimes need to answer a call while these earbuds are in, the quality is average at best for listening to music (EQ-ing the music helps a bit) and apparently very hollow (echo) and metallic during phone conversations per the person on the other end of the call. There are too many variables to know whether the buds are causing this sensation or a poor phone connection or something else, but I know I do NOT have people complaining when I use other bluetooth headphones for phone conversations. Minus at least half a star for this.
Because my goal with these buds is primarily to listen to music/podcasts while sweating during a workout, and because I have tried and failed with numerous other in-ear sport buds, I am going to go ahead and RECOMMEND them simply because they don't fall out when my ears get sweaty while riding my bike on a mix of city and rural roads at 20 mph. The audio and vocal quality could be better but these fit, they stay in my ear, and they stay charged for a very long time (rated at 32hrs I believe)...which is exactly what I needed without spending an arm and a leg.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m a little bit disappointed because it remained on when I finished to use and the battery twice or more than twice it’s finished and I tried to charge and doesn’t work.
So sorry about this. Please email us at [email protected], and we'd be happy to help.
Rated 1 out of 5 stars
It does the job when it works
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Broke immediately. I dont hate the brand. They will except refunds even with out the box. I have been to depressed to return it. Human interaction is draining.