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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3246 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,246 reviews
  • Rated 1 out of 5 stars

    Poor microphone quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to speak to callers. A lot of feedback saying they cannot hear me due to poor microphone quality. Fine for listening to music but not taking calls.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    After using phone, the device has no off button.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using phone, the device can't be turned off without turning bluetooth. Also, it has a tap style button that is not responsive & easy to miss with you finger when tapping.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these to work out I work out long hours versus the water damage in the sweat does not mess it up very

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Budget-friendly exercise ear buds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the opportunity to try these out, and while they won't be my daily drivers, they do make for a nice set of budget-friendly exercise ear buds. The volume is more than adequate, so much so that they could almost be seen as a hazard if wearing them while road running, but they do a good job of drowning out gym noise but its by volume and not because of a good seal. You'll hear your music, but everyone else will too. There are 8 EQ presets, but I didn't notice a great deal of difference between them. Bass is slightly underwhelming, but the highs are clear. These ear budsare fairly comfortable, and the hooks didn't dig into my ears while doing a good job of keeping the ear buds in place while jogging or cycling. Pairing was easy with both my Android phone and my Samsung Galaxy 4 watch i never got more than about 20 feet from my phone, but I didn't have any connectivity issues. Battery life was around 6 hours for the buds, but I listened at high volumes so I'm sure that impacted the battery life. These buds are rated IP5 sweat-resistant. I use them multiple days for multiple workouts and they've held up to sweat in 100+ degree heat very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a waste of time. Veey disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds will not answer your phone calls as advertised very disappointed with battery life as well. I wish I could return but I didn’t open and until after the return period.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Trash quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 2 months. Return process under warranty was a huge hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst bluetooth headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product in the market...mif i can give i will give negative 5 stars, dont pair at all to any device, poor sound quality if it does after 2-3 hours it takes to connect

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not worth buying

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money dont buy. My right headphone stopped working and i filed a claim with JLab directly. They want me to pay to sennd them back to them to repair them. The cost to ship they is money then what they cost. Don't buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says that they are waterproof and sweatproof yet didn't last half a day while I was cleaning my house.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great for exercise

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time finding earbuds that are good for heavy activity such as working out or being active that don't fall out constantly and stay in easily. I've been using these while both at work and at the gym and they've been great so far. I've tried a few different pairs of JLab headphones and these are great quality like their other models as well. These are on the lower end of the price spectrum so they're great if you're looking for a more inexpensive option that could be lost or replaced cheaply. The neon yellow color is great because it prevents me from losing these as they stand out a lot color wise. The package includes the charging case, headphones, and additional rubber earbuds to make it fit better. The charging case has an attached retractable USB so you don't have to worry about having a charging cord when needing to bring them on the go. These are super easy to connect to bluetooth. Overall, the sound quality is really good especially for the price point. They're comfortable and stay in even during activity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst earbuds ive ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality was beyond bad. I threw them out in frustration instead of returning them. That was a mistake. These earbuds are a scam.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Horrible all around

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is garbage. The smallest amount of sweat puts these on the fritz. One earbud stoped working completely after just a few months.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    One Earbud Not Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these some 4 weeks ago and all was well initially. Right earbud sopped playing after a week. No power seem to be going to it at all (no blue light). Trying to troubleshoot but not working. May have to return them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard it’s really good but I have not received it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left ear bud stopped working after only a few uses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 2 months ago and after only 5 or 6 uses the left ear bud stopped working. None of the suggested tips for resolving the issue worked.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst pair of head phones Charge doesnt hold Head phone burn out while working out

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Failed just after return window ended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Ear buds wouldn't hold a charge after 3 months

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at [email protected], and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a hands free listening experience or private listening to my media

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend, sound quality is not great, charge doesn’t last long either.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      You should be experiencing clear audio! Please reach out to our customer support team to get you taken care of [email protected] jlabaudio-conv

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