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Customer Ratings & Reviews

Model:
EBGOAIRRBLK82
SKU:
6396184
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Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 5,573 reviews
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good Deal, but Misleading Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two pair of these when they were on sale because the '20+ hours of playtime' hook caught my attention. However, the actual battery life in the earbuds in 5 hours. The charging case holds a 20+ hour charge. So, if like me you use the earbuds for more than 5 hours, you have to take them out, and put them in the charging case to recharge ever 5 hours. I use them for white noise while trying to sleep. Five hour battery life is not going to cut it. This was not mentioned in the original add, and it took multiple emails to JLab Audio to eventually find this out. On the plus side, JLab has got a great return policy, had had no problem replacing the earbuds, before they realized the issue.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey
      When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may follow up on the new buds performance.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Good service/support and easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, these are terrific. I don't feel the sound quality is as good as I would like, but these are a fraction of what others cost (and therefore would expect better sound quality). They are very nicely packaged and provide information through the buds ... like fully charged, connected or disconnected, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best value for your buck for wireless earbuds. I bought this device during a sales at Best Buy. It’s better than another expensive wireless earbuds I purchased previously.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson needed a new pair of headphones. So I got this for his high school Graduation Gift 2021. He likes them very much. He said they are easy to wear and use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the gym

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and convenient for the gym. Fast charging as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic pair of ear buds. The sound is booming and definitely noise blocking. I highly recommend them. Also reccomend buying various sized ear bud cushions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average for Phone Calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased mainly for my wife to use during phone calls, but any external sounds during a call create a terrible experience for the listener. As for listening to music, they're great! Excellent quality for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my youngest son to use with the iPhone he got for Christmas. He loves them. Unsure about longevity as they were a Christmas gift but overall very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Microphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through several pair that had poor microphone quality. Have been using these since May for zoom meetings and phone conferences with no issues. Great price, long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty awesome. Sound is great. Very clear. Unfortunately these won't stay in my ear and keep falling out, even after changing the little buds. I will not be keeping. So sad.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good for indoor use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use while working out and for other outdoor chores. The in-ear headphones would not remain in my ear when sweating occured. I am able to use successfully when working indoors. Purchased an over the head wireless pair for outdoor use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound great price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two different manufacturers this and another more expensive pair these are much nicer then the more expensive ones and have great sound my son uses them daily

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    small enough to fit into 9 year old's ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 9 year old. They fit her ears and are simple enough that she can control them. She says they sound as good as her headphones. I've had good luck with jlab in the past and their price was low enough to take a gamble on a pair for a child. The sound is decent, they connect easily, and the battery life is as advertised or better. They are missing some of the deeper sounds, but that's not unexpected at this price and size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wireless earpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and cheap, i enjoy using the product and it has a long lasting battery. For the price of it i willl say its worth everybit. Will definitely recomend for people

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bad buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but they go bad easily don’t last too long

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    They're alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great when they work correctly. They have a tendency to stop working all of a sudden or they can both fade in and out constantly. Very annoying when that happens.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit snug in ear but if cleaning and working out cant hear much other then the musuc which is great

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback! If you ever need anything, you can reach at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST
      - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 4 out of 5 stars

    Different in a good way.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these from the Jlab audio air wireless buds. There are many differences some good and some I'm still getting used to. The good thing I noticed right away these are lighter, smaller and feel better in the ear compared to the bulkier Jlab Air's. The audio quality sounds a bit better too. The case is a bit different but works just aw well. What I'm still getting used to are the buttons they are not physical tactile buttons but touch buttons. So although the new buttons aren't bad I really prefer a tactile button I can click. Still use the old ones but these are my everyday carry now. Also these cost less than the Jlab airs so pretty good value overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound quality. Only problem I found, keeping the headphones in ears. It doesn’t fall but I feel like it is loosely attached to the ears. But I love this headphones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds, use them everyday and no issues.

    I would recommend this to a friend