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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 190 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 190 reviews
  • Rated 5 out of 5 stars

    Head phine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love jlab they are the best head phone better than my spples i keep losing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lil ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they are good for my needs. My only complaint is that they arent loud enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap not great but work for perpose good for kids

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I like it!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but i still have my other jlab so, i need to return it.

    I would recommend this to a friend
  • Cons mentioned:
    Anc performance

    Rated 2 out of 5 stars

    Under whelmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt meet my expectations. I specifically got these in hopes of the ANC would help resolve issue of background noise but thise on the call have a hard time hearing me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love jlab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones have been jlab and these keep jlab my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds. Great colors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds! Now I get more color options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit hard to use the phone features but still good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't care for them. They wouldn't stay in my ear. They were an easy set up though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good wireless headphones for price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. However i havve issues with them staying in my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok, looses connection easily and does not have good clarity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Love the Color!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab GO Pods ANC - Transparent Purple! First I live the color such the perfect purple it’s an opaque purple not completely transparent. They have a built in charging cord type-c never have to worry about not being able to find your charger cord or forgetting it somewhere, always handy with I totally love change them during work to hit the gym after. The sound quality is pretty good no complaints for being on the lower price end for ear buds. Download the JLab application register you new earbuds it has equalizer adjustments so you can set them to your liking. You can also pair them with multiple devices. Has 24 hours of playtime, ANC active noise cancelling works awesome, works awesome especially when on a phone call. Came with three sizes of gel tip sets which I always have to change to the smallest size ones and these are super soft and comfy no ear soreness after wearing them for over an hour. I love how small the case is and the buds themselves are a little smaller than other ear buds. The case is small enough to put in your pocket and not even notice it’s there. Bluetooth pairing was super easy and quick. And just like with all buds I’ve owned I really suck at trying to figure out how many taps are for what answer calls, skip, replay a song or whatever your listening to. I love the other clear colors in this series for the price I’ll most likely get another to pairs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    GREAT SOUNDING EARBUDS

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own quite a few different earbuds and headphones, also own a few different models of JLAB stuff. These go pops are very affordable, lightweight, snug fitting, and great sounding earbuds, that feature anc and 24 hour battery life. They charge pretty quickly and were very easy to setup on my phone. The app is super simple to use and offers quite a few different options that you will definitely want to download and use with these earbuds. pros 24 hour battery (playtime) ANC (active noise canceling + be aware) Great app support, for fine tuning the music etc Multipoint (connect to multiple devices) Google fast pair multiple size ear gels cons nothing that i experienced, deviced charged fine, connected easily and provided no real frustrations setting up. Overall, again; this is a great pair of earbuds that fit well, sound good, provide adequate noise cancelling and excellent sound, not to mention they have some pretty cool colors to choose from. if youre looking for a decent valued set of earbuds, I would definitely give these a shot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone doesn't work. Others cannot hear me while on the phone. Rebooting didn't work as agent suggested

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 30 days, will not charge. I would not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another really good earbud from JLAB

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked these earbuds up for daily use. These are a really good value when it comes to earbuds. Things I like on this right away, First: you have 6 colors to choose from. Second: these have active noise cancelation. Third, they use the jlab app, which my mini's and sports and jbuds lux use, which makes the soound and touch control very customizable, Fourth: several tip sizes to fit best in your ear. The fit on these is comfortable, and they ceede well into my ear, and feel reasonably comfortable and secure. They paired quickly with the app (autodetected). The touch controls response is quite good. The anc does clean up the sound a bit, but I don't notice a lot of difference between on, off, and aware other than some clarity to the music. I still hear the world around me about the same. The preset equalizers are really good, but I went in and tweaked all 10 of the frequency ranges to my liking. Most other apps have 3 to 5 at most, this has 10, and can really bring out a level where you want it. The color on these is a nice purple, stand out if I drop them against most clothing, furniture and carpet. The only negative is the tiny, short usbc charger that is directly attached to the case. I wish they would have just did a usb c on the side of the case like most all other earbuds and use an external cord. That being said, I don't hate it, and it’s not that inconvenient to always have the charging cable, but it’s very short so it dangles from my charger. It's not enough to take any stars off for. This company is just really good at having products that work well at a good value with good function. My sports (oldest jlab product) are now probably about 3 years old and they work quite well, no signs of fading. I hope these last and work as well as those. Five stars without hesitation, highly reccomended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice color and built in charge cable with case

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were packaged very well and I like the fact it came with different ends you can change out for the size of the rubber end for the ear buds themselves but the ends are very hard to change out without damaging them, also the fit is not very accommodating for someone with smaller ears and the devices have a tendence to be hard to keep in your ears and the comfort of these devices were very uncomfortable while wearing. I did not like the fact that the controls for the volume and on and off are on the ends of the devices-made it difficult when trying to adjust the devices in your ears without effecting the volume and turning the devices off. I did like the sound quality when listening to music or making a phone call using these devices, I also like the fact that the charging cord is attached to the case. The instructions included were very helpful and very easy to understand, I also like the fact that you can down load the JLab app on your cell phone and are able to customize the ear buds for the sound and the touch controls for controlling the earbuds, also the app has where you are able to shop for other devices that this company offers the app also has ambient sounds that you can play thru the earbuds. I do also like that the earbuds have an option you can active noise canceling on these devices, the earbuds stay charged for over 24 hours of playing time before you need to recharge them. Getting these paired with my phone was very fast and easy. The package says that these devices are sweat and splash proof but did not have time to test that out. While I ran with them one fell out. I put it back in but I do not feel confident they will stay in my ear when running.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Right headphone screeched when in pass through mod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right headphone screeched when in pass through mode, also gave my ears a rash.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Punches above their weight

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a quality set of earbuds, but you're on a limited budget, rhese JLab Go POP ANC True Wireless earbuds are worth a look. They are comfortable to wear for extended listening sessions without causing ear pain or fatigue. The sound quality isn't what you would get from a high end set of earbuds, but the earbuds do punch above their weight when compared to other budget-friendly options. The bass is a little underwhelming, but it isn't muddy. The midtones are well balanced and pleasing. The high tones get a little lost at times, but never sound tinny or shrill. The active noise cancellation works well in noisy environments. I tried them out in LAX and most of the background noise was filtered out. Battery life is about average. I made it through 5 days of heavy use before I needed to charge the case. The case is thin plastic, but it feels substantial and fairly sturdy. These won't make true audiophiles happy, but if you're looking for something that won't break the bank or a back up set for travel, these are a good choice.

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always has a beeping noise. Worst purchase ever

    No, I would not recommend this to a friend
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