Customer Ratings & Reviews

It’s ok. Didn’t really work for what i needed it to. Bad connection.

I work remotely and spend several hours a day on my phone or on video conference calls. I like using a headset so I can keep my hands free to type. I found this JLab headset and decided to try it. I ended up not using this one, but instead swapped for the next step up, the GO Work Wireless Office Headset. Here’s why… This GO Work Pop Wireless Headset is light and fairly comfortable. The earpiece padding is good and the headset easily accommodates my large head. The boom mic is in just the right position. I like that it can connect simultaneously to two different Bluetooth sources. I paired it with my phone and computer. When the phone is not in use, it connects to the computer for use with video conferences like Zoom or GoTo. When a call comes in or is placed on my phone, it automatically switches to it. This is a great feature and makes this headset easy to use in my home office environment. I have a few minor complaints about this headset. The biggest is that it lacks a mute button. I know I can use the mute feature of my conference call software or phone, but having an easy to locate and activate mute function is really important to me. Another thing is that the earpieces are a bit small and the padding is not very thick, so I get a lot more ambient noise than I’d like. When I tried the next model up, the “Office” version, it solved both complaints with a mute button and larger, more thickly padded earpieces. I will say that other than the ambient sound intrusion of the Pop headset, both sound equally good. My advice is to skip this one and spent the extra few dollars on the Office model.

This is a basic no frills headset. The two on the ear pads are comfortable even after I was on a multi hour Zoom call. The sound has two settings, one for music and on for what I believe is voice but I can not understand what the device is announcing when I change modes from music. I do not detect any difference between the two. Music and voices are clear and full sounding. People on the Zoom calls said my voice seemed natural and sounded clear. If however I put my hands behind my head, as in stretching, my voice became garbled. A nice feature is to allow two Bluetooth connection at the same time. I run it as a PC connection for Zoom calls or music and my phone for incoming calls. An incoming phone call will alert in the headset and the call can be answered right on the headset. I also used the headset to summon my device assistant. Battery life is good and charging via the provided USB-A to USB-C cable is fine although no charging brick is supplied. What I do not like about the headset is that the headband is bare metal. Also hard to believe is that is no MUTE anywhere on the headset. This is a huge problem when sharing a screen or screens in Zoom and have to MUTE quickly. It can take some time to get to the ZOOM page to MUTE. This is a major oversight. It should also be noted that the boom mic can be rotated so as to be on the left or right. If you have it on the left the boom covers some of the control buttons. What makes this headset claim the extra star is that it can have two simultaneous Bluetooth connections, otherwise it would be just another basic headset.

Poor audio quality, clients can't hear you when you speak or it sounds like you are talking in a tunnel or underwater. C Very disappointing since I own other JLABS product.

Ok. Bluetooth sync button fails to work intermittently. Sound is ok

Overall gets the job done. Hurts ears after long wear time.

They are not meant for work. Do not buy. Horrible quality.

Bluetooth Multipoint: Hassle-Free Connectivity to My Devices Ever since I started using the JLab Pop Work On-Ear Wireless Headset, connecting to my PC for meetings has been a breeze. Thanks to the Bluetooth Multipoint technology, I effortlessly transition between my mobile and PC without meddling with any settings. Lab Quality Sound: Exceptional Audio Clarity during Meetings. The Lab Quality Sound feature is genuinely outstanding. With the Voice EQ mode, my meetings are crystal clear as it accentuates voices by emphasizing mid and high frequencies. And when I occasionally take a break to listen to music, the Music mode ensures a rich sound experience. Clear Calls: Using this headset has drastically improved the clarity of my voice during meetings. The rotating boom mic combined with the noise-canceling MEMS microphone ensures I'm heard clearly, without the disturbances of ambient noises. All-week Playtime and Comfort: The headset is perfect for long meetings. With over 50 hours of playtime on a single charge, the headset is incredible. Not having to charge the headset multiple times during the week is such a relief. Additionally, the Cloud Foam earcups are incredibly comfortable. Even after back-to-back meetings, my ears do not feel fatigued. Total Control: The multi-functional buttons on the headset are exceptionally intuitive. I have complete control, from adjusting volume to switching between Work or Music mode, making the user experience seamless. Design and Build: Modern, Sleek, and Functional The on-ear design combined with an adjustable headband ensures a snug fit, and I genuinely appreciate the foldable design for when I am on the move. The black color adds a touch of sophistication to my work setup. Efficient Charging: A mere 2.5 hours to charge fully. It comes with a charging cable.

If you're looking for an inexpensive set of wireless headphones that can be used for work and entertainment, these just might be the set. JLab makes a full range of headphones and earbuds, so if this particular set doesn't meet your needs, check out their other models. I prefer headphones to earbuds, I don't really have any preference if the headphones are over-ear or on-ear. These happen to be on-ear and are pretty light and comfortable to wear for a long period of time. One semi-complaint is that there isn't padding on the headstrap. Since I don't have any hair on top of my head, headphones with a padded strap are a preference for me. These aren't too bad though, since they're so light and there is a thin strip of rubberized material on the headstrap so that your head isn't on metal. There is no dedicated left or right for this set, the boom mike rotates to either side, so you can have the mike on whichever side you want (or lift it up so it's out of the way if you're not using it). This headset connects to your devices with Bluetooth. I was able to pretty easily connect with several devices, including Android phones, a Smart TV, a Windows desktop and a couple of Windows laptops. The only device that had any issues was the Windows desktop. Once connected to the desktop, if I moved around or even moved my head, the sound was interrupted. Since this only happened with one device, it likely was an issue with the desktop's Bluetooth. All the other devices had good sound even when across the room from the device. This headset would benefit from more buttons, but since it's a small set, I can understand why they opted not to. The Power button turns the set on and off, answers/rejects calls, plays/pauses music, contacts Siri or Google and connects via Bluetooth. The length or number of presses of the Power button is what decides what you're doing, which can be confusing. I think most people would opt to control most things from their device rather than the headphones. Using the headphones and boom mike for phone calls is easy once paired with your phone. The calls sound clear and I was told by people I spoke with that my voice was clear as well. Charging is done with an included USB-C to legacy USB cable. Once charged, the headphones hold a charge for a long time, since I used it for a lot of music listening and TV watching and was only down to 80 percent.

I tried these due to the price, but they are just junk. You can’t hear well, and neither can those who are listening. Flimsy, and I had to be very careful with them before I threw them away.

These on the ear headphones sound too good to only use for work. I wear in the ear hearing aids in both ears, so I was pleased to find that these headphones work well with them. These JLab headphones fit comfortably with or without my hearing aids inserted. However, the midrange and treble frequencies sound better with aids in but bass sounds much better with aids out - that seems too be a limitation of my hearing aids. Thankfully, I can turn up the volume high enough that music sounds good without those hearing aids inserted. The foam ear pads and metal headband keep these headphones light and comfortable for long hours of use. Getting the headphones connected to Bluetooth source couldn't be easier - just follow the directions. I have not used the attached microphone which can be easily rotated out of the way. These headphones come come with a charging cable (USB to USB-C). For you larger headed folks, these phones can easily expand to fit. Overall, I am quite pleased with these headphones - they are even attractive to look at.

These make great headphones for video conference calls and making calls from your PC. They have a real nice professional look to them, they are inexpensive, sound great and fit pretty well. I don't wear them constantly all day, only as needed during calls, so I can't comment if they feel great for all day use. Blue tooth connection was great and had zero issues. Had no complaint's about my speech or background noise. Music wasn't great but I didn't expect to have anything exceptional on that end of it. The battery lasts all day. It charges with USB-C cable which is fantastic. Has a great high end look to it. Speech is very clear and crisp.

Would not reliably connect to the Bluetooth in my work PC.

Do not recommend .. very bad microphone quality not worth

This is a great basic headset for someone who isn't on the phone for eight hour long shifts. If you want something reliable that won't break the bank for quick calls then you can't go wrong. This is fairly comfortable and the material on the ear pieces was a lot higher quality than I expected. I don't love the metal bar for the headband portion but it gets the job done. Sound quality is decent and the volume is as well. It doesn't do a ton to block out background noise but voices are clear so if you don't need noise cancelling this would be a good option. The most impressive thing about this headset is the battery life. Easily lasts a week if not longer with moderate use. This charges quickly too if you do forget to charge it. This was easy to setup and connect like most things from this brand. I didn't test with music or anything but with how calls sound I think you could easily use this for both as I listened to prerecorded meetings with music in the background and had no complaints.

This is another solid option from JLab for a productivity style headset. With a 50+ hour battery life you'll get more than enough for a week of work between charges and it should almost always be ready to go. The headset connects through bluetooth but also comes with a USB-C charging cable and a 3.5mm cable in case you need to adapt and be wired. The range of the headset is pretty good for those moments where you need to step away from your workstation but continue to listen. Sound quality is quite good, but don't expect premium tier quality if you listen to music or anything with this headset. The microphone picks up just the voice and does a decent job of filtering out background noise. On that note, the headset itself is quite good at cancelling out noise around you to focus on that PowerPoint your coworker is sharing with you as well. All around, this is definitely a headset I would recommend for work use whether you are in a busy cubicle filled office or working from home. Great value on the price as well.

Bought these to use fir Teams calls at work. Have worked well, battery has been good. They come in different sizes, so beware before you order. Thankfully mine fit, but only at the smallest setting.

Unsure how this has any negative reviews. I work from home with two babies and three dogs who are not exactly quiet all day, no one can ever hear any of them in the background when I have this bad boy on. It’s comfortable and such a cute color (teal). People seem to hear me too, no one ever says they can’t. Never had a wireless headset before, and I am extremely impressed. If I were the boss, I would purchase a pair of these for everyone. Two thumbs up

With the sea change into zoom/teams/etc, we have all had to learn what works for us. I find that I prefer not to have things on my ears, but sometimes my environment isn’t conducive to that. Also as someone who is neurodivergent, I can tell you that lag from a headset is a terrible experience for me. I appreciate that this headset can be wired or wireless. The Bluetooth connected up easily enough, but the lag makes it almost unusable for calls, as I often find myself accidentally interrupting or talking over others. This won’t cut it for long term use. Wired is a different story however, and it does help to have a full headset for louder environments. The ear pads and construction of this headset are on the budget side, although the ear pads themselves are not uncomfortable. I personally don't care for the 90s Walkman exposed metal vibe, but it might work for others well enough. I find after testing these I would prefer to use a speakerphone or a nicer/less laggy pair of wireless ones, rather than have myself tethered by thin and somewhat short headphone cables.

Excellent quality for the money. Holds a charge for days. Sound quality is quite good.