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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.1 out of 5 stars with 1065 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers express satisfaction with the GO Work Wireless & Wired On-Ear Headset's sound quality, comfort for all-day wear, and long-lasting battery life. The headset also receives positive feedback for its connectivity and lightweight design. Some customers reported issues with compatibility and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,065 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Quieter microphone and speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is more clear than my prior mics. However, it is quieter sending and receiving. Then my prior mics. I would noy recommend it for anyone using VOIP.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound clarity and has a wide range distance coverage for Bluetooth connectivity. But the mute button does not work which is very crucial to the reason i bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to be a generic headset base on price alone only to learn that it supports dual pairing. Paired it with my laptop while on travel only to discover that I could pair it with my phone at the same time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value Headset for working at home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset if you are looking for one that will work perfect for working at home with your job. Bought this for my wife and she loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked for 2 Weeks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a good alternative for a headset I needed to replace for work. I work in a call centere setting and after 2 weeks the noise cancellation microphone stopped working multiple clients were expressing frustration on the calls hearing others conversation. Had to re buy my previous headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They'll do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is kinda weird, I spend a lot of time talking loudly. May go swap out for another brand

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Audio quality not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an affordable bluetooth headset with microphone to use when narrating my videos. Unfortunately, my voice recording sound was not very good. Unknown if lower audio quality was due to bluetooth or microphone, or combination.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really fit my needs and the sound quality wasn't that great. If you just need a headset for phone conversations, then I guess it will do. I opted for a better wireless headset with better sound quality and fit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for a year.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones. Didn’t last through a year of regular use.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at [email protected], and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 5 out of 5 stars

    Call center

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset ever for call centers! Easy to use and easy to mute.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to leave us a review. Feel free to contact us for any questions or concerns you may have! [email protected] jlabaudio-conv

  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is decent. Feel cheap made but it is on pair with the price you paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit but volume is low even on highest settings

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 1 out of 5 stars

    Stopped Charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great in terms of sound quality, connecting devices, etc. However, charged once and stopped charging so can no longer use. This happened just a few days after return period expired

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    They walk well together when you buy the keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely skeptical of this j lo mouse keyboard and headset combo. And I'm surprised to say that. I really do love the way they all work together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy a reliable set but did not want to break the bank. This set was recommended by a Best Buy associate and I am very pleased for the price an performance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earpiece breaks easily

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 months. Earpiece broke several times. Quality of sound was good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset Wireless

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for what i needed it for.. as a wfh unit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earphons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones work very well for an 11 year old kid.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t come with a dongle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to use for work. However, I have been unable to connect them with anything. They don’t come with a dongle that you plug into your computer. I guess this is supposed to be Bluetooth only but it never pops up when looking for Bluetooth devices on my laptop for work. I also tried to connect it to my personal laptop and it just never pops up as an option. Comes with a cord where you can connect the headset directly into the computer and I’ve tried that also and it does not connect to the computer. However, the headset comes on and the voice lets me know that it is on and ready to pair, but none of my devices can seem to find it.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Not a review.......

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really offer a review on these because I had to return them, not for any reason other than my work computer doesn't have Bluetooth and that was the only available option for wireless use for these. I would not recommend if you need other than Bluetooth to use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. jlabaudio-conv

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