Customer Ratings & Reviews
- Model:
- EBJBUDSAIRSPRTRWHT82
- SKU:
- 6396183
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.
This summary was generated by AI based on customer reviews.
Buyers regret
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I charged these multiple times and the right one doesn't hold a charge. It'll work for about a minute and then dies. I've even charged these overnight! Very disappointed.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Pros mentioned:Sound quality
Okay...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Puts out a pretty good sound for the price. Feels a little cheaper than other models.
No, I would not recommend this to a friend Not worth the money $70.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear bud battery drains faster than the left ear. JLab Sound app is terrible. It is not updating the firmware of the earbuds. I have used earbuds earlier but even before burn-in they sound better but these earbuds are not sounding good. Controls are not friendly. Not worth the money $70.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry about the product you received. Happy to help here! Please email us at [email protected].
Broken on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these today and the charge was dead out of the box. I left them charging for 3 hours and tried to use them again. The app on my phone said it was still less than 10% charged and the earbuds immediately turned off when I turned them on.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Bluetooth Air Buds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and then found that after using them they quit working. Luckily, JLab stood behind their item and they replaced them. I got the step up and they work great.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We're glad you're enjoying! We hope you update your review! -JLab
- Cons mentioned:Connection
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not connect well, and one does faster then the other. If your spending 99.00 they should work well all the time
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
Not a good fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift for someone. They didn't care for the features, quality, or the fit of the buds. I tried them on and I couldn't get over the feel of them, and stopped there. lol.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey rich5370,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit or model under warranty.
Kind Regards
#TeamJLab Customer Support
- Cons mentioned:Volume
Maybe just a bad pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 1st pair of these i bought worked great but these suck! They dont charge well and they are not as loud. Taking them back
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we're very sorry that the earbuds aren't working properly for you. Please reach out to our support team so we can make it right. -JLab
Description Inaccurate
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because of ear hooks but package did not indicate that they do not operate independently. Left lowers volume, right raises volume. It also advises to use the right bud if only using one.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Jenn,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a model that will better fit your lifestyle.
We want to help you
#FINDYOURGO
Horrible Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds for my Anniversary for my wife and I and I had them put away and I didnt give them to my wife 3 weeks after purchasing them. When my wife used them she told me that the left earbud did not sync and that it had a static noise and then the volume would go down without her even changing thvolume. I wanted to return them but saw on the Best Buy website that it was too late to return them. Now J Lab just wants to give me a credit for other earbuds how do I know I wont get another pair of defective earbuds again??!!!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a state of art design. It is light and easy to use. I am glad I bout them.
I would recommend this to a friend- Pros mentioned:Battery life
Long-lasting battery life
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never regret purchasing this item. It's battery power is long-lasting.
I would recommend this to a friend Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These things are not very good!I got some Dr Dre beats reconditioned from the site and I haven’t got them to work either.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Hurts my ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are not adjustable. If I force it into my ears, then my ear hurts; if not, then the sound quality suffers. Too bad I can't return them now!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Poor Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JBuds has low sound quality. It's not worth the pricing point that it has.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
YOU GET WHAT YOU PAY FOR
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YOU GET WHAT YOU PAY FOR ..... YA KNOW...... JUST NOT SATISFIED. TOO MANY GLITCHES AND NOT ENOUGH ENJOYMENT. TOO MUCH FRUSTRATION....
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Cons mentioned:Volume
none
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good comfort around the front of my ear and the sound was poor the volume could not go high enough to please
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Not For Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality! You may like them if sound quality isn't important for you!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Great sound, but I can't be heard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not reccomend for the voice option, as it doesnt work the best. I'm all the time being told the other end cant hear me when I'm speaking louder than normal in a quiet environment.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Tony,
So sorry to hear of the issues that you are encountering. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a replacement unit.
We want to help you
#FINDYOURGO
JLab Audio
Low grade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the lower end of headphones I’ve used. You can get far better quality for this price. They didn’t sound that great and had a poor fit.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
