Customer Ratings & Reviews
- Model:
- EBJBUDSAIRSPRTRWHT82
- SKU:
- 6396183
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the JBuds Air Sport True Wireless In-Ear Headphones for their sound quality, fit, battery life, comfort, and price. They appreciate the crystal clear sound, secure fit, long battery life, and comfortable design. However, some customers have mentioned that the volume could be louder and the touch controls can be difficult to use. Overall, these earbuds offer great value for the price and are a popular choice for those looking for a reliable and affordable pair of wireless earbuds.
This summary was generated by AI based on customer reviews.
Terrible sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound, I returned them. Easy to set up & pair but that's it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Charger Quit Working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging case quit working after a few months of use. Now the buds are worthless.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Joey, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
- Cons mentioned:Pairing
Worst earbuds I ever purchased
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible worked for a month then will not pair with other ear Bud. Tried all of the videos online and spent over 3 hours continuing to try. It’s a malfunction of the ear buds. Do not buy
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out the box right side never worked. Very disappointed.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Ouch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible painful after a short while Had to return them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not good ...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I ordered...not working good at all.......no a happy customer....
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Blue tooth ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. Functions erratic and tough to navigate.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Highly overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are trash. Last about two hours, not 20. Best with one piece in instead of two.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey BigC,
So sorry to hear of the issues that you have encountered. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you replaced under warranty, as well as explain how much battery life you should expect and why. This unit is 6 hours within the buds.
We want to help you
#FINDYOURGO
Pour quality cannot hear when I'm on the phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality can not hear the people talking and very uncomfortable in my ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey tiger,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Jbl
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again very uncomfortable not very good quality
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not hold a charge long enough for me to finish a 16 mile long bike ride
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will suit you better.
We want to help you
#FINDYOURGO
JLab Audio
Puretrash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless. Waste of money. Disappointed in you Best Buy. Win me back.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
easy to use but it didn't last long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I won't recomend this product at all, it doesn't take charge any more :(
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you are having with your earbuds. Please contact our customer support team for help on your two year warranty claim. -JLab Audio
- Pros mentioned:Battery life, Sound quality
Good sound on the right side
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These JBuds would deliver good sound, if they were working properly. In addition, with a full charge, there’s lots of usage time available. The charging case is excellent, except for the very short cable, but that fits with the case design. Get the buds near their nest, and they almost jump in by themselves. On the flip side, there are some not so great things. • Don’t stray more than 10 feet from your music source or you’ll lose the music. • No noise cancelling or reduction. If outdoors in the wind, the wind is what you’ll hear. (To be fair, given the low price for the buds and if you stay out of the wind, it’s fine. • The buds are difficult to get mounted around the ear, between the earpieces being stiff and trying not to touch the controls. • Because all controls are on the earpiece exterior and their being sensitive to the touch, it’s easy to inadvertently change track/volume if attempting to adjust fit in the ear. In addition, without photographic memory, you might want to carry the instructions to remember which button is for what function and how many times you need to push the button. I experienced one other issue (the proverbial final straw): right out of the box, the left bud didn’t work properly. While the right is continually providing good sound, the left one is cutting in and out…very annoying. My solution would be returning them. I have had other JBuds in the past that I really liked; but, overall, these new ones are a disappointment.
No, I would not recommend this to a friend Don’t buy them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headphones ever. Broke the same date!!! Will not recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Ear bugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like them they hurt when I put them in my ear
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Don’t!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad I don’t like uncomfortable full!! Never never!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurt for long periods of time and so quiet. You can barely hear them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey jaime,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit or model under warranty.
Kind Regards
#TeamJLab Customer Support
Cheaply Made
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to sync had 2 pairs both went out would not charge charge lite stayed on
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey TMoore,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you new units under warranty.
We want to help you
#FINDYOURGO
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The suck i don’t like the at all and the hurt my ears
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab
