Customer Ratings & Reviews
- Model:
- HBASTUDIORWHT4
- SKU:
- 6344797
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Studio Wireless On-Ear Headphones sound quality, comfort, and battery life. Many also appreciate the easy Bluetooth connectivity, reasonable price, lightweight design, and perfect fit. However, some customers have reported issues with the power button and charging port. Additionally, a few customers feel the volume could be improved.
This summary was generated by AI based on customer reviews.
Misrepresented
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description says it comes with a carrying case, but I saw no such item. The headphones are also much too small for my head, even after adjusting it. These headphones would only fit a child, or someone with a really small head.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
- Cons mentioned:Charging port
Broken Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality! The charging port broke only having them one week!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Amazing sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product exactly what I needed. The product is highly usable and the shipping was fast and customer service wonderful.
I would recommend this to a friendOooof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suwd them once as a back upnpair of headphones, they immediately broke the first time I used em.....
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Great price but ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for me. On ear simply isn't going to cut it if you want to actually enjoy what you are listening to.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
- Cons mentioned:Charging port
Poorly made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the item since the charging port was broken when I received it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey donnw,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I wanted. I think I would purchase these headphones again
I would recommend this to a friend- Cons mentioned:Volume
Low volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Low volume! The volume does not get high enough.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I say it’s good for kids usage in school, it’s does not that best audio quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use prices on point I can't ask for a better set of headphones
I would recommend this to a friendDoesn't work on 2019 MacBook Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Playback was clippy and intermittent like a skipping CD on my 2019 MacBook Pro running Catalina. I found 3 or 4 different proposed solutions online and tried them all to no avail. I believe the issue arrises because the headphones use the obsolete SBC codec. When I purchase another pair of headphones that use newer aptX codec, my issue was resolved.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy it. Thr bluetooth pairing is crappy either mac or windows.
No, I would not recommend this to a friendQuiet Listening
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new wireless headphones that my husband bought me. They were easy to setup and they work great.
I would recommend this to a friend- Cons mentioned:Charging port
Ultra cheap charging port. Broke after one charge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ultra cheap charging port. Don't bother with this thing. Ever.
No, I would not recommend this to a friend Good pair of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son, so far no complaints, he loves em
I would recommend this to a friendSounds goes out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound goes out so have to use separate wired headphones instead. Wish I could return them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stops after about 2 hours. If that's the battery, they need to seriously improve it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Lasted A Month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very disappointed that these headphones stopped working at day 33. Literally, just past the return date for returning these headphones. This is the second pair of JLab headphones that I purchased and both stopped working after the 30 day mark. I thought that the first time it was a fluke, but now, I will never buy another pair of JLab headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey MsKirk,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running under warranty.
We want to help you
#FINDYOURGO
- Cons mentioned:Charging port
Didn’t last. Sucks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charging port broke after first charge. Didn’t last. Sucks!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you a new unit or model under warranty.
Kind Regards
#TeamJLab Customer Support
recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer headphones and these are awesome since the owner cannot have super loud music and hurt their ears.
I would recommend this to a friend