Customer Ratings & Reviews
- Model:
- HBASTUDIORWHT4
- SKU:
- 6344797
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Studio Wireless On-Ear Headphones highly for their exceptional sound quality, comfort, and affordable price. Many users are impressed with the long battery life and wireless connectivity, making them ideal for workouts and daily use. However, some users have expressed concerns about the size being suitable for adults and minor issues with the charging port, power button, and volume control.
This summary was generated by AI based on customer reviews.
Would not charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn charge , so i didnt have them very long. I had alwaysbeen satisfied with sony products prior to this.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're so sorry about the product you received. Please email us at support@jlab.com, and we'd be happy to help.
Terrible audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for distance learning thinking cordless would be less of a distraction. After three days in a row of my child not being able to be heard we decided these are just not worth it. So frustrating.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Laura, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Dont waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my child. Broken after only a few uses.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
WARNING!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware, the Bluetooth connection was very spotty. Not good for watching TV unless you only need to hear every other word. Returned them and bought the Skull Candy headphones and they work great!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Cheap but not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible echo. Cheap and they show it. Would not recommend these earphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
No longer charges...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were used periodically from early April to July. Unfortunately, they stopped charging, and aren't able to be used.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month old and charge port is already broken
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Sucked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in a week not a study product. Can't say it wasn't expected
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're this has happened. Please contact our support team at support@jlabaudio.com, and we will help you out.
Bad charge connection
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was only able to charge one time then the charge connection sunk into the headphone and could not charge again. Very disappointed in this item.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey thooks13,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Would not recommend.....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. I could barely hear and people on the other end constantly complained about me sounding like I was in a hole.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Gabby, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Ear pieces are SMALL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These felt very cheap. Plus, and this is important, they are for kids. The earpieces were very small. I am going to return these and purchase some grow -up sized headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you very much for the feedback. It is because of customers like you that we can continue to innovate and deliver accessible audio for all. We will take your recommendations back to our design team. -JLab Audio
Poor quality and small children size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality headphones. The head phone could not keep up with the speech of the smart tv or Xbox one
No, I would not recommend this to a friendWouldn’t turn on after charging overnight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my daughter. We charged them up overnight and they never powered on or worked. Very disappointed in this product. Would not recommend.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there. when charging make sure you are using a 5V 1A charger as one more powerful will not work! Contact JLab customer support for more assistance! -JLab
Bad option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfy with it because when I connect with the TV (that was the reason that I bought it) the sound has a noise. I have not used it at all. I lost my money
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Dissatisfied!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too tight for my head. Static sound… Will not recommend
No, I would not recommend this to a friendYou get what you paid for i guess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quailty, uncomfortable size. Returned within the day
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about this and thanks for the feedback.
Dissapointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These didn’t last very long. All of a sudden wouldn’t charge
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Mic does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic does not work. I believe it does have a build in mic but it doesn't work
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
B-
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a very short time. I bought 3 and all of them broke on the same place. The power/connect button stop working. It feels like its stuck but it isn't.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .It saddens us that you've encountered this issue and we are sincerely sorry about it. We would like to dive into this a little more. Please give us a call or send us an email so we can come up with a solution that will best fit your needs. -JLab Audio
It’s ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for the kids and they love them however it’s sound isn’t as crisp as I would like it to be for me
I would recommend this to a friend