Customers are positive about the Studio Wireless On-Ear Headphones sound quality, comfort, and battery life. Many also appreciate the easy Bluetooth connectivity, reasonable price, lightweight design, and perfect fit. However, some customers have reported issues with the power button and charging port. Additionally, a few customers feel the volume could be improved.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,033 reviews
Rated 1 out of 5 stars
Dissapointed
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These didn’t last very long. All of a sudden wouldn’t charge
Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected].
Rated 1 out of 5 stars
Mic does not work
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mic does not work. I believe it does have a build in mic but it doesn't work
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
We're sorry to hear about the product you received. Please contact us at [email protected], and we'd be happy to resolve this for you.
Rated 1 out of 5 stars
You get what you paid for i guess
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible quailty, uncomfortable size. Returned within the day
We're sorry to hear about this and thanks for the feedback.
Rated 3 out of 5 stars
It’s ok
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these for the kids and they love them however it’s sound isn’t as crisp as I would like it to be for me
I would recommend this to a friend
Rated 1 out of 5 stars
Only lasted 3 months
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Broke after 3 months. The button turn them on became loose so now my daughter can’t use them at all and it’s too late to return them.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Rated 1 out of 5 stars
For small children 4 and under
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not worth the price, they hurt my 8 year old son ears. Need to return for bigger ones
Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio
Rated 3 out of 5 stars
Kid style headphones
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is quite fragile and did not serve its purpose for the switch but it is a good headphone for kids
I would recommend this to a friend
Rated 1 out of 5 stars
Not the best sound
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They did not Connect well to my son's computer very low in Sound
This reviewer received promo considerations or sweepstakes entry for writing a review.
No stars. horrible product. doesn’t work. Paid the same price for a Sony pair which works extremely well.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
wont take a charge
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
purchased for xmas and it wouldnt take a charge had to pay to ship it back and it has been several weeks and havent heard from them.
Hey disappointed, When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may look into your claim. Replacement should have happened long ago. We want to help you #FINDYOURGO
Rated 1 out of 5 stars
Not a good product, wouldn't buy another one
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not a good product.
The headphones go out.
Have bought 2 and both don't work.
In less than a week.
We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
Rated 1 out of 5 stars
Bad for phone calls
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got these for bluetooth calls, returned them immediately.
The voice quality was horrible.
Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Rated 1 out of 5 stars
Not right for everyone.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had it for one day took it back because of it's formfactor was not right for me.
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience and feedback. Our customer support team is ready and willing to speak with you if you reach out to them. -JLab Audio
Rated 1 out of 5 stars
Broke fast
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The button fell off in the first week. Not well made
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Pros mentioned:
Bluetooth
Rated 1 out of 5 stars
Plastic and flawed design
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Charger input broke. Do not recommend as the build is not great. When it worked it was great, connected to BT easily. Returned.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Thank you for the feedback. We take all feedback seriously, as it helps us improve our products and services.