Customer Ratings & Reviews
- Model:
- HBASTUDIORWHT4
- SKU:
- 6344797
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Studio Wireless On-Ear Headphones highly for their exceptional sound quality, comfort, and affordable price. Many users are impressed with the long battery life and wireless connectivity, making them ideal for workouts and daily use. However, some users have expressed concerns about the size being suitable for adults and minor issues with the charging port, power button, and volume control.
This summary was generated by AI based on customer reviews.
For small children 4 and under
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price, they hurt my 8 year old son ears. Need to return for bigger ones
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we believe you are reviewing the wrong product as these headphones are meant for adults. -JLab
Only lasted 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 3 months. The button turn them on became loose so now my daughter can’t use them at all and it’s too late to return them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Terrible Bluetooth Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid these headphones at all costs. Nothing but garbled sound on all settings. Total rip off. I will be returning these for a refund.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio
Not the best sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not Connect well to my son's computer very low in Sound
I would recommend this to a friendKid style headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is quite fragile and did not serve its purpose for the switch but it is a good headphone for kids
I would recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No stars. horrible product. doesn’t work. Paid the same price for a Sony pair which works extremely well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
wont take a charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased for xmas and it wouldnt take a charge had to pay to ship it back and it has been several weeks and havent heard from them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey disappointed,
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may look into your claim. Replacement should have happened long ago.
We want to help you
#FINDYOURGO
Headphones not good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio delay when connected and charger part broke easily
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Not a good product, wouldn't buy another one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. The headphones go out. Have bought 2 and both don't work. In less than a week.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio
Bad for phone calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for bluetooth calls, returned them immediately. The voice quality was horrible.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, we're sorry to hear this. If you are not happy with your JLab product please reach out to us so we can make things right. -JLab Audio
Broke fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The button fell off in the first week. Not well made
No, I would not recommend this to a friendNot right for everyone.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for one day took it back because of it's formfactor was not right for me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience and feedback. Our customer support team is ready and willing to speak with you if you reach out to them. -JLab Audio
gud
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best set of wireless headphones but it works.
No, I would not recommend this to a friend- Pros mentioned:Bluetooth
Plastic and flawed design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger input broke. Do not recommend as the build is not great. When it worked it was great, connected to BT easily. Returned.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for the feedback. We take all feedback seriously, as it helps us improve our products and services.
Too large for kids
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably good adult too large for kids. Returned and reordered a smaller headset
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the review Beth, we do offer our JBuddies line that is for kids. -JLab Audio
Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of crackling noise. Not worth the money. Would not purchase again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio
Awful Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after one week. Charger port defected
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Poor sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not clear. There was lots of static in sound. Returned to store.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey loulou,
So sorry to hear of the troubles, when you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may gather a bit more feedback and get you taken care of.
Kind Regards
#TeamJLab Customer Support
Bluetooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was breaking up all the time. I was only ten feet away.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has stopped working after one month,very dissapointing after one
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio