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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 3.9 out of 5 stars with 621 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers regard the design and fit of the Protective Hardshell Case for iPhone 13/12 Pro Max very favorably, with many positive comments on aesthetics and how well it protects the phone. However, concerns exist regarding the case's durability and quality, with some experiencing issues such as detachment and slipperiness. While the price is considered reasonable by some, others find it disproportionate to the product's longevity. A few users also reported difficulties with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 621 reviews
  • Rated 4 out of 5 stars

    iPhone 12 pro max protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple , good material, fast to be used, i think high price for it

    I would recommend this to a friend
  • Cons mentioned:
    Case quality, Durability

    Rated 1 out of 5 stars

    Not durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sides broke already. Brakes easy. Too expensive for the quality of product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I really loved the look of this case but I should've listened to the other reviews. It started coming apart just a few weeks after purchasing. I kept using it thinking maybe it wouldn't get worse but it did and now it's not returnable. Would not recommend purchasing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kate Spade more like Kate shamm

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ugly and not super functional. Bought it for a mom and the sparkles fell off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Poorly made phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality phone case. After just one week of having it the top black border of the case came apart from the rest of it. This then caused the phone to completely slide out of the phone care. Very poorly made. This was not due to wear and tear as it was only one week and the entire top portion separated.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Splits at seams

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered 2 of these phone cases for our new phones as they were cute. The 1st one lasted my daughter less than a week before the sides started splitting. We thought it was a defect, so we returned and ordered another one. Mine starting splitting at the sides and is completely off of my phone now less than 3 months of having this case. For the price, we should not be down 2 phone cases. I would not recommend purchasing this case. It is cute but not durable. It starts splitting at the side seams and goes from there.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute…. But not worth it Purchased in December 21, June 22 case is coming apart on both sides

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    POOR QUALITY! Side bumper separates from case.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POOR QUALITY! Side bumper separates from the rest of the case very quickly. These are NOT the Kate Spade cases of the past! I have used Kate Spade cases for many years and have never had issues with them. These are cheaply made and do not last!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Waste of money!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a $50 phone case you’d think it would last a little longer than a few months. Got this case in Novemeber for my new phone and its already spitting off the sides. I thought maybe it was a defect and thought about buying another one but noticed its happened to so many other people as well. Its such a pretty case but don’t bother buying it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this phone case is pretty, it’s not well made. Wishing 2 weeks of using this case it fell apart. The long side separated from the back which has resulted in the back separating from the side all across the bottom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kate Spade iPhone 13 Pro Max Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Kate Spade Case for my new iPhone 13 Pro Max!! I had a similar Kate Spade case for my iPhone 8, but I like this leopard pattern better. Protective covering is very hard. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great durable phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It was expensive but definitely worth every penny. I dropped my phone a couple of times and it was totally protected!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Didn’t last even a few months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I love Kate spade phone cases- but I’ve had this one for one my new phone less than 2 months and the pink siding has separated from the plastic backing. Really disappointed with the quality of this specific case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Ripping apart at seams.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was beautiful, but it broke in two weeks. I have had this case for about 2 weeks and the entire sides are tearing up on the sides. I've never had a case that lasted for such a short time. This leaves me disappointed. Money thrown in the garbage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Not recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is less than one month old. The side piece has already started to separate near the vibrate switch and volume buttons. Would not recommend this product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case on Friday and by Monday is was already falling apart.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks of used, and it tears up, very bad quality

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! Do not be fooled by how cute it is.. not even a month after use and it’s already broken.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire case fell apart exactly one month later!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black lining started coming off after only a month of using it.

    No, I would not recommend this to a friend
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