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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 3.9 out of 5 stars with 621 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers regard the design and fit of the Protective Hardshell Case for iPhone 13/12 Pro Max very favorably, with many positive comments on aesthetics and how well it protects the phone. However, concerns exist regarding the case's durability and quality, with some experiencing issues such as detachment and slipperiness. While the price is considered reasonable by some, others find it disproportionate to the product's longevity. A few users also reported difficulties with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 621 reviews
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Bought phone case for my gf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case started peeling at the seam don’t recommend after light use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super cute but is coming apart at the seams in just a few weeks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Kate Spade phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a couple weeks and it’s all ready falling apart.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case split on the sides after 2 weeks. I’m very disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this case is not worth the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 4 out of 5 stars

    Cute case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my 13 ProMax perfectly. My only complaint is that the material isn't "slippery" enough the slide easily out of the compartment in my purse. This is a problem I did not have with the leather case I had on my last phone. But it's a cute design that lets the blue color of my phone show through.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    looks great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this case for years. The last two broke within weeks - we'll see how this one plays out. The first lasted 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Kate spade: iPhone 13pro max case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. It is not only stylish but hugs the edges well & also protects the multiple cameras. Other cases were sturdy but style missing. I needed a case that had both of these.Kate spade cases from Best buy were the perfect location. It is transparent with beautiful flowers crested with what looks like gemstones. It is light and sturdy. I always buy Kate spade accessories. Great experience. Best Buy carries a variety of Kate spade phone cases as well. Discounts can be used too. You won’t be disappointed!!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Case quality, Durability

    Rated 1 out of 5 stars

    Very disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a horrible case if im spending $20+ on a phone case and looking for it like crazy from store to store for my iphone 12 max pro, i expect it to last more than 4 months… ive bought dollar tree phone cases and theyve lasted alot longer than this horribly made case. It has literally come apart from the sides and the back… love the design on it but ugh for that price and not able to return because its past the 30 days, not it! This is why i dont buy expensive things like these… this name brand case just proved my less is more point…

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case when I purchased my iPhone 13 Pro Max and I love it! It looks so pretty but not tacky—just enough sparkle to make me happy when I look at it. It has kept my phone protected and feels good in the hand. I’m just hoping the clear cover doesn’t turn yellow and dingy like some other clear cases I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    iPhone cover

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very pretty case and it’s a clear case it definitely prevents your iPhone from breaking when you accidentally drop it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Love love this case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone case. Love the design, like that it also allows the color of the phone to show through. Also, the flowers are silver but look like they are different colors with the lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit

    Rated 5 out of 5 stars

    Love my Spade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is beautiful, fits my I phone 13 Pro max like a glove, hard getting off once on, make sure youve completed all tasks before inserting your phone. The color is vibrant!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Kate Spade Flower Design Hardshell Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this case and have gotten so many compliments. It fits very snug and secure on my new iPhone 13 pro max and it SPARKLES!!! It is totally worth buying.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Feminine iPhone 12/13 pro max case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it does if you really looking for mag life to charge your iPhone wirelessly you can buy the stickers of mag life to make most cases wirelessly capable

    I would recommend this to a friend
  • Pros mentioned:
    Design, Price

    Rated 5 out of 5 stars

    iPhone Hardshell Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case at a great price,,,nice...stylish and protective.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Pretty phone cover

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone well and looks good. It took some getting use to because the edges are square not rounded. It looks pretty

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and works as needed. It is very attractive as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    iPhone 13 pro max case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new case it looks very nice it fits on my phone the design looks nice too

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Pretty but should not be sold due to poor quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was a fluke when the first case split around the seams after a few months. Absolutely love the design, so I bought the same case AGAIN! And it split around the seams within 30 days of buying. Now reading all of the reviews, I see that it is a known issue. No clue why Best Buy still sells this and Kate Spade should be responding to the complaints as well. I'be purchased other Kate Spade cell cases in the past that did last for quite some time. This particular design needs to be pulled from the shelves.

    No, I would not recommend this to a friend
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