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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 618 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 618 reviews
  • Rated 5 out of 5 stars

    amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently acquired the Kate Spade New York Protective Hardshell Case for my iPhone 13 Pro Max, and I must say it has exceeded my expectations in terms of both style and durability. This case combines functionality with an elegant design that perfectly complements my device.In conclusion, the Kate Spade New York Protective Hardshell Case in the Hollyhock design is a delightful accessory for the iPhone 13/12 Pro Max. Its combination of style, durability, and functionality make it a worthy investment. Whether you're looking to make a fashion statement or simply protect your device, this case offers an elegant solution that ticks all the right boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Cute

    Rated 5 out of 5 stars

    Phone case review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very pretty, good quality. I have dropped my phone a few time and it really protects the cell , I’m very happy with it. Easy to put on but very hard to take off.

    I would recommend this to a friend
  • Pros mentioned:
    Cute

    Rated 5 out of 5 stars

    Case protector

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and stylish at the same time. At a great price

    I would recommend this to a friend
  • Cons mentioned:
    Poor quality

    Rated 1 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent $50 on this phone case just for it to last me not even two weeks. The trim that flies around the phone started peeling off the case and I can’t use it whatsoever. Not worth money. Poor quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    My favorite Kate spade phone case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Kate spade clear case bc it shows off the iPhone color but still shows the flower pattern. The flowers are white and holographic with a clear rhinestone is the middle of the flower. Such great detail!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone case. My daughter loves it. She likes the styling better than other phone cases.

    I would recommend this to a friend
  • Cons mentioned:
    Durability, Price

    Rated 1 out of 5 stars

    Cute case but does not stay together

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this phone case but it breaks apart at where the rubber sides and plastic backing meet. This is my second case in this exact product and I have tried to super glue it back together and it still breaks apart. I am so disappointed with the longevity, quality, and price of this product. For it being as expensive as it is, there should be no issue with it lasting until I want a new style. I originally purchased this case Nov 2021 and within a week had to take it back because it broke apart, got the new one and it happened almost immediately again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability, Poor quality

    Rated 1 out of 5 stars

    Terrible quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality. I just got this phone case 1 month ago and I am very easy on my cases and phones in general but this case has already fallen apart. Completely. The plastic part is separated from the rubber part…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute…. But not worth it Purchased in December 21, June 22 case is coming apart on both sides

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Waste of money!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a $50 phone case you’d think it would last a little longer than a few months. Got this case in Novemeber for my new phone and its already spitting off the sides. I thought maybe it was a defect and thought about buying another one but noticed its happened to so many other people as well. Its such a pretty case but don’t bother buying it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 2 out of 5 stars

    NOT WORTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this case at first because of the raised edges around the back camera! I had this case for not even three months and it’s already fallen apart on me. Not worth the money. You’re just paying for the brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Absolutely loved until..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my phone last Friday (it is now Wednesday) and I went and bought this case and i absolutely fell in love with it. Only issue is that not even a week later and the sides are starting to detach from the back of the case. super disappointing especially considering the price of the case. also, i have not dropped my phone at all and i’m an online student so i don’t go out much and don’t my phone through a lot so i don’t think the case should be falling apart like this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kate Spade more like Kate shamm

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ugly and not super functional. Bought it for a mom and the sparkles fell off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Poor quality

    Rated 1 out of 5 stars

    Terrible quality, save your money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality, I was sooooo excited to get this case. I used it for about a week before the sides started separating from the back and my phone actually came out the side of it. I tried to put it back together, but definitely not happening. This case is sooooo cute and I want another one like it, but not if it will break in 1 week of using without dropping it. Very very disappointed in Kate Spade products. I did purchase a black one at the same time, but this one is the only one that seems to be broke.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12 pro max protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple , good material, fast to be used, i think high price for it

    I would recommend this to a friend
  • Pros mentioned:
    Cute

    Rated 5 out of 5 stars

    A beautiful Girly Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful case for my new beautiful iPhone 13 pro max. It’s girly & I like girly stuff!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I really loved the look of this case but I should've listened to the other reviews. It started coming apart just a few weeks after purchasing. I kept using it thinking maybe it wouldn't get worse but it did and now it's not returnable. Would not recommend purchasing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Poor quality

    Rated 1 out of 5 stars

    Poorly made phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality phone case. After just one week of having it the top black border of the case came apart from the rest of it. This then caused the phone to completely slide out of the phone care. Very poorly made. This was not due to wear and tear as it was only one week and the entire top portion separated.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Poor quality

    Rated 1 out of 5 stars

    POOR QUALITY! Side bumper separates from case.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POOR QUALITY! Side bumper separates from the rest of the case very quickly. These are NOT the Kate Spade cases of the past! I have used Kate Spade cases for many years and have never had issues with them. These are cheaply made and do not last!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great durable phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It was expensive but definitely worth every penny. I dropped my phone a couple of times and it was totally protected!

    I would recommend this to a friend