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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 602 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 602 reviews
  • Rated 2 out of 5 stars

    Not very happy with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift. Had to return after 2 weeks because it stopped working. Hopefully new one keeps working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Even better coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the old version which had limited programming. Now you can set it for any size container you wish to pour. Works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint would be that the new 2.0 models only accept approved k-cups with a compliance code! I have purchased some older k-cups that this machine rejected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a keurig 1.0 and moved up to this. Looks great on my counter and has a nice sized water reservoir. I also like the touchscreen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coffe maker/brewer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family just loved the quality drinks it produces. Bad thing is that you wont be able to use old K-cups anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Keurig is a sleek looking model. Had to call customer service upon setting this up. The customer service agent was most helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keurig makes perfect hot coffee quickly each morning. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ultimate cofee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very ideal coffee maker for the entire family. Bestbuy has the best deal in pricing too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Keurig Hot is a must-purchase for any codfee lover. The variety of K-cups is great as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great when it's working properly. The problem is that it doesn't work often. Had it about 3 weeks and it was awesome. From then on it would just pump water whenever i turned it on. Removing and replacing the tank will fix it sometimes but only for a few hours or maybe a day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Keurig coffee brewer! It has been the best investment we have ever made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product the only thing I don't like is that it has a reader on it and only works with proper kcup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some cool new updated features such as "strong" coffee option and the ability to change the screen background.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    faster warm up, and better tasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not use my old K cups on this machine. Keurig sent me a new box free to replace them. Great company!! thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 4 options of cup sizes. It is also nice to brew a pot of coffee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keruig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend last christmas and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greart for families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the LED screen, there are a lot of great options and settings to get a quick cup of coffee

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keurig is awesome, this model is not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought three Keurig of this model and I've have to remove coffee grounds from the needle (where the water comes out) every week because of a flaw in the design. Can't wait for a new model comes out to fix this issue.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call! KeurigCare

  • Rated 5 out of 5 stars

    keurig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Keurig. Flexibility, to be able to make a single cup or a pot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this works. You can choose to make a whole coffee pot or a single cup.

    I would recommend this to a friend
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