Customer Ratings & Reviews
- Model:
- 5000200558
- |
- SKU:
- 6265164
Customer reviews
Rating 4.7 out of 5 stars with 2981 reviews
(2,981 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the milk frother and ease of use of the K-Cafe Special Edition coffee maker. Many also find the price reasonable and the design appealing, with some noting its compact size. A small number of users mentioned that the machine can be a bit loud during operation.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what is is designed to do, milk could be a little hotter
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for reviewing your K-Cafe Special Edition coffee maker and for your feedback. Happy Brewing!
Rated 3 out of 5 stars
Works fine. Still not a 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes coffee fine. But lacking in some areas. The water reservoir is too too small. Not tall enough for larger mugs. And the frother only half way whips the milk. Overall, I wish I'd have just purchased the smallest version of just the coffee maker.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Rated 4 out of 5 stars
I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is good but could be better in bottom. Not noisy
I would recommend this to a friendRated 4 out of 5 stars
Good coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee machine is very good for morning people.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for reviewing your K-Cafe Special Edition coffee maker and for your kind words. Happy Brewing!
Rated 3 out of 5 stars
not good for frothing milk.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for making regular coffee, try different type of milks, but still not frothing milk at all, just heat up the milk ONLY, Very disappointed if you are buying just for cappuccino or latte.I’m just lazy to return the coffee maker.
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
No, I would not recommend this to a friendRated 3 out of 5 stars
Love The Idea
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the idea, but this machine pours out water once every few weeks when we turn it on. It's past it's warranty, so we just have to deal with it when it happens. I wish it an auto on, which my old keurig had.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Rated 3 out of 5 stars
Love the latte froth feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 2 weeks of purchase there was a malfunction of the K-cup holder, which became jammed in the half closed - half open position. Plastic holder broke while speaking to a Kerug representative about how to remendy ..... Replacement unit being shipped .
I would recommend this to a friendRated 3 out of 5 stars
Coffes good but frother isnt
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the coffee maker part but can never get the frother to work right, tried different milks and different things but still wouldn't froth. Customer service was very helpful and even sent me a new frother but still have the same problem.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Rated 3 out of 5 stars
Already having issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this back in July for half off. The froth machine now does not produce foam in the milk as prior. Nothing fancy about the machine either. Lastly, I would never consider paying full price for this.
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
I would recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that your frother is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Rated 3 out of 5 stars
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband wanted this system to replace our ninja and frankly I’m not a fan... unlike my ninja it does not have a ice brew setting so if you want an ice coffee it’s very weak. The only thing I like about it is the latte setting
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your feedback on the K-Café coffee maker. Our Coffee Makers do not dispense cold beverages however, brewing over ice is easy! You can use any of your favorite pods: Fill a 16-oz cup with ice and place under brewer (do not use glass), choose the 6-oz. or 8-oz. option on your K-Café and brew directly over ice, stir and enjoy! We hope this information is helpful!
Rated 1 out of 5 stars
Cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality Less than a month and already the forther lid is broken (never fell, just daily use)
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. We are here to help!
Rated 3 out of 5 stars
It's Ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products is ok. I purchased it because of the frother. Sometimes the frother works well, others not so much. If you want a consistent texture for your drinks this isn't the machine to use.
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay coffee machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a few months and now its 4 months later and it stopped working. Called keurig and they are sending me a new one.
I would recommend this to a friendBrand response from Keurig Care
Posted .Kurt, we appreciate your review and apologize that your K-Cafe Special Edition coffee maker did not meet your expectations. Thank you for allowing us the opportunity to assist! We'd love to know how your new brewer is doing once you are back to brewing. Please don't hesitate to give us a call at 866-901-2739.
Rated 2 out of 5 stars
Frother Issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased one previously and the frother stopped working about two weeks after I got it. Well, this machine is not meant for me. I liked it some much, I elected to get another one. The frother didn't work for me on this one either. The frother unit would spin, but not make any froth. So, so disappointed in my luck with this machine. I saw some of the past reviews about frother issues, but wanted to take a chance. It's really nice, if it works for you.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not impressive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed when I used it for the first time. Not the quality I was expecting sorry. I actually returned it and stayed with my old Keurig Machine that is way better.
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
No, I would not recommend this to a friendRated 3 out of 5 stars
Takes longer to brew then other models.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main problem I see with this product is the water is not kept hot. It heats it before each use which doesn’t take long but is a change of you are switching from an older model of keurig.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for your review and feedback. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Rated 3 out of 5 stars
Not That great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for maybe 3 months not and tbh I feel like i could have gotten a better one the coffee marker started to make a strange noise sometimes it burns my coffee if I could return it I would
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7 am to 10 pm, Est. We look forward to your call.
Rated 3 out of 5 stars
Not to much space on my kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keurig has been doing a really good job with coffee makers but this one was to big and I hadn’t enough space on my kitchen. After a couple days I bought another Keurig coffee maker but smaller
I would recommend this to a friendBrand response from Keurig Care
Posted .Hi Nelson, thank you for your review and feedback.
Rated 2 out of 5 stars
Keurig K-Cup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good amount of research before buying Keurig K-Cup and was excited to finally decide on it. It worked great the first 2 weeks and not it's not brewing. The water keeps running (cold) when it's on. I youtubed how to reset - which is disconnecting it and tapping it while it's upside down. It worked the 1st time but now that it's doing it again and I tried the "fix", it's now working and water just keeps running. I just wanted my coffee this morning and didn't want to have to run out to get it. Additionally, now I have to bring back my Keurig to the store.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned your K-Café coffee maker, certainly contact our consumer care team. We are available seven days a week from 7 am to 10 pm, Est. and can be reached at 866-901-2739. We look forward to your call!
- Pros mentioned:Ease of use, Milk frother
Rated 5 out of 5 stars
You'll Love This Thing
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since my family has always loved cappuccino, many years ago, we bought a really expensive cappuccino maker. You practically needed a degree in chemistry to operate it; it was noisy, complicated and scary. Everyone was afraid of it and after about a year of it sitting on the counter gathering dust, I dumped it in the recycling. Well, Keurig has changed everything, and cappuccinos and lattes are now as EASY to make as they are flavorful. EVERY button on the coffeemaker is clearly labeled, it’s really hard to go wrong. If you want to froth milk, you pour it in the stainless-steel cup to the line indicated and push either “LATTE” or CAPP”. That’s it. Everything is automatic. The milk is heated to the proper temperature, the frother starts and the unit signals when it’s done. You then put in your K-cup, push the “LATTE & CAPP” button and you get a shot of coffee. Pour the milk over it and it’s like what you get at the expensive coffee shops. If you want an iced drink, press the “COLD” button before the others and the unit will froth the milk without heating. Everything is done for you. The K-Café can absolutely replace the Keurig you have in your kitchen now because it also makes a great cup of REGULAR coffee, in fact it’s even easier than past models because of its “smart start” feature. You NO longer have to power the coffee maker on, WAIT a minute or two for it to heat up and THEN push the brew button. With this model, you turn it on, lift the lid and place the K-Cup pod in the pod holder, close it and immediately select the ‘coffee’ button, the size of the cup you’re using and then push the brew button. Brewing will automatically start all by itself after the water is hot. Clean up is super easy, the frother and its parts can be placed in the top rack of your dishwasher. Bottom line here, if you always wanted a machine like this and were intimidated, the K-Café is for you. You’ll make amazing coffee drinks and absolutely no science degree is required.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for your review and feedback! We're very glad that you're all enjoying your K-Cafe Special Edition coffee maker.











