Customer Ratings & Reviews

I have a battery operated wisk .. this is NOT better and microwave can heat milk! Doesn't hold nearly as much water in reservoir as my Keurig of 10 years .. sad on/off rocker switch broke!

I purchased this thinking it would be nice to have . I was wrong , it worked nicely at first then the frothing cup started glitching out , I can think of better ways to throw my money away , the only reason I gave it two stars is it looks nice.

Bought as a gift for thw wife because she had been wanting a Kcup machine for years.. Brews coffee fine. Frother never worked. Neither for hot or cold, latte or cappuccino. Depending on solution I may update but not happy that a machine didn't work completely from day one.

pretty good.does a lot of things but takes a while for a second pod to start

So far so good, first one I got didn’t work at all

We loved this product for the 3 weeks we were using it. Made 3 lattes a day. So easy. But today the milk frother stopped frothing. We are so upset. And annoyed. Hopefully keurig will replace it. But besides that we loved it. Until today :(

Meh it’s ok works just like my other keurig. The frother is nothing special makes very little froth used it once and I don’t think I’ll ever use it again lol. I needed another keurig for my office so picked his one up for sale$99 bucks it’s ok I guess

It's a beautiful machine...that's about all. About a month after I bought it, it stop flowing. I called Keurig and they told me this was a known problem and to take a paper clip and clean out the needle, which I did. I use only filtered water since there is no filter option with it. Then it started happening after about every 3 uses. I clean the needed every time and it starts working again. Now it happens after every use. I'm not even going to try it any more. I don't want to have to take a paper clip and clean out the needle every time I want to brew coffee. I'm glad I kept my reliable Cuisinart as it has filters and I've had about 5 years and never had an issue. I'm done with the Keurig brand coffee makers.

The description says it can froth Almond milk but it can't.

This is my second Keurig- K cafe. The 1st one the the coffee maker potion did not work. The 2nd one's Frothier portion hardly works. I will probably return and get my money back. What are the odds that I get 2 defective machines.

This item was bought for a Christmas present and now they are telling me it's no longer returnable...I think it's bull__it...It doesn't work...My daughter tried it out and it won't run any water for a cup of coffee or runs just enough to cover the bottom of your cup...I wouldn't even give it a 1 star...Best Buy return policy sucks...I'm not happy with them at all...

After my first One died I did the research on this one and found out it does not have a clock nor does it have a timer truly upset about that but it makes a good pot of coffee

When it works it is good, but it hardly works correctly. Most of the time it doesn't froth the milk, heck it doesn't even spin. I'm looking at returning it. Reading multiple reviews many have the same issue.

I was so happy with my purchase until the frother stop working. I bought my coffee maker a year ago and based on the reviews I thought would last longer.

Disappointed in machine - tends to drip and spray - also doesn't produce good coffee when using our own coffee. We have used Keurig coffee pots for many years, and this one is the first one that has disappointed us.

Sent this back as the espresso definitely didnt make a good cup of espresso. So i decided to just buy a espresso machine

I like the elegant look. However after 1.5 months of use the frother stopped frothing the milk. After spending 200+ on a brand i wasent expecting this to be so cheap.

I had been a huge Keurig fan ever since they first came out but then switched over to Nespresso a couple of years ago because I like the stronger espresso's and the milk frother. I was excited to get this new Keurig machine to see if it could compare, sadly it does not. First, let's talk about the machine. Design wise, it is unlike any other Keurig I have seen. My old one was the K475 and they do not compare. This new one is really a beautiful appliance. It does not look or feel like cheap plastic. There are some heavier metal accents that really make this look and feel like a high end machine. The instructions are easy and there are various brew sizes to choose from as well as a latte/capp option. Since they are marketing this as a cappuccino/latte maker, that is how I am judging it. As a coffee maker it is just as good as any other Keurig. When making a latte or capp, the machine has a shot option which brews a stronger, more concentrated shot of coffee. This is not espresso, there is no crema, it's just more concentrated coffee. It tastes like whatever brand of K-Cup you are using. It just isn't the same as espresso from a cafe or a Nespresso. The milf frother part of the machine is fantastic. It is steel and feels high end and does an amazing job. It is easy to clean and I love the way Keurig incorporated it into the device. The problem is since you are brewing from a K-Cup, the drink just tastes like regular coffee with steamed milk. If you are not used to drinking espresso and want a "latte effect", I suppose you would like this machine. It's beautifully designed and looks great on my kitchen counter, it just isn't a real latte/cappuccino.

Just got this as a gift. Used the frother ONE TIME and now it doesn't work. So disappointed.

Warning: Do not purchase this product. After only a few months it completely shuts down when starting to brew. It just completely powers off. The first time it was still under the product warranty. It took almost a year for Keurig to send a new one. Now that replacement has done the same exact thing. Not worth the money and frustration.