Customer Ratings & Reviews
- Model:
- 5000200558
- |
- SKU:
- 6265164
Customer reviews
Rating 4.7 out of 5 stars with 2981 reviews
(2,981 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the milk frother and ease of use of the K-Cafe Special Edition coffee maker. Many also find the price reasonable and the design appealing, with some noting its compact size. A small number of users mentioned that the machine can be a bit loud during operation.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don't do it!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this coffee maker thinking, " wonderful! I can make my own lattes at home and save money on Starbucks!" I love coffee. I live on coffee. My blood type is high octane caffeine. So imagine my surprise when I stumble down stairs ONE WEEK after buying this machine for $202.00 and some change only to find it WONT TURN ON! Move it to another outlet, nope. Another room, nope. I bought my son a reliable Mr. Coffee. Guess what. It's still working.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for reviewing your coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Rated 2 out of 5 stars
Waste Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I not get enough for this keurig coffeemaker, I continue doing my coffe in old coffeemaker.
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Josefin, we are sorry to hear this! Have you tried reaching out to our Consumer Care team regarding your coffee maker? 866-901-2739 We are here to help!
Rated 2 out of 5 stars
Regret buying
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use the features much, its slow to respond and the coffee is just weak
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Dakota and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your K-Cafe SE Coffee Maker. That’s certainly not the experience we wanted you to have. We would love to find a resolution that suits your needs. At your earliest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Rated 2 out of 5 stars
Mini
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it it doesn't work well I think it's not worth buying it it's too expensive
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Minie. We're so sorry to hear you've been disappointed with your coffee maker. If you try reaching out to our Consumer care team, they will be able to help: 866-901-2739.
Rated 2 out of 5 stars
Expresso setting tastesLike plastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to impressed. Expresso tastes like plastic and machine takes a bit to even make a cup of coffee when first turned on
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Cafe coffee maker. Thank you for reaching out!
Rated 2 out of 5 stars
Not working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so excited to finally purchase this. Really expensive and the frother stopped working after 2 weeks. Beyond disappointed
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Rated 1 out of 5 stars
Keurig-K-Cafe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not measure up to the advertisement claims. I returned the item to Best Buy. I own a regular Keurig coffee machine, and absolutely would not want to do without it but Keurig missed the mark altogether on this model K-Cafe. Honestly, I can create more foam with a hand whisk.
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Rated 2 out of 5 stars
Waited for 20 minutes and product is defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited in store for 20 minutes till someone helped me and i bought the product and the milk frother is defective.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Sorry to hear you've been disappointed with the frother of your K-Cafe coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
Rated 2 out of 5 stars
Milk frother not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Milk frother doesn’t work. Key rig is sending a new machine. So far disappointed. Still makes coffee though.
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
No, I would not recommend this to a friendRated 2 out of 5 stars
To much money for what it does
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i make my coffee its cold i have to heated up more in the micro
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is not what we would hope to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Rated 2 out of 5 stars
Great idea but froth device defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item but had to take back as the froth unit was very finicky/defective
No, I would not recommend this to a friend- Pros mentioned:Milk frother
Rated 1 out of 5 stars
title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.enjoy every time we use it. makes the beat lattes. love it!!
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
I would recommend this to a friend - Pros mentioned:Ease of use, Milk frother
Rated 5 out of 5 stars
Excellent addition to an excellent Keurig
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm coming from a relatively barebones Keurig that I've had for maybe a year or so, so I'm used to the coffee aspect of the new machine. The latte aspect is, of course, the premiere feature and it does not disappoint. The included instructions are clear and it's quick and simple to make latte, cappuccino, etc. The taste comes out nicely and the fact that you don't have to use special "espresso" pods or anything like that makes having this new machine even more pleasing.
I would recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and feedback. Enjoy!
Rated 1 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order arrived quickly. Unfortunately the latte maker stopped working in less than 2 weeks! I'm not sure if i can return it since oi already threw away the packaging materials.
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear John. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Cafe coffee maker. Thank you for reaching out!
Rated 1 out of 5 stars
Not the best option
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this model, even after proper cleaning and attempted keurig support it broke after less than 1 year of use and keurig is out of stock of replacement options. This is the worst experience I’ve had in 3 kuerig purchases
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product due to the fact it was a latte and cappuccino maker as well as a single serve coffee maker. MISTAKE!! 1st day water just poured out completely emptying the tank. Thought it was a fluke, nope same thing on the 2nd day. Returned it and got a 2nd one. SAME THING HAPPENED!! Returned it for a refund
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Rated 1 out of 5 stars
Not good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an esthetically pleasant coffee maker, which this was. But the quality is terrible for the price. The milk frother stopped working within 2 weeks and the material is so cheap that if you clean it with any cleaning product that was alcohol on it, it'll take the paint off. I'm afraid this is a hard pass.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're so sorry to hear you've been disappointed with your K-Cafe Special Edition coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap. Bought for my husband as Christmas present and it stopped working after 2 months. Late to writing review but was reminded as I am now looking for a new coffee machine. Of course it is too late to return, throwing it away.
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
No, I would not recommend this to a friend- Pros mentioned:Milk frother
Rated 4 out of 5 stars
Summa Com Latte
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to graduate to good coffee, you need to get this Keurig. Handsome and super simple to use for making coffees as well as cappuccinos and lattes. Keurigs are known for producing a good quick cup of coffee via their K-cup pods. Now I'm also impressed by their ability to foam milk just as easily. No more tinkering with a hand foamer, and definitely no more stopping by Starbucks for a vente-give-me-all-your-money drink. If you’re a stickler about these things, you'll realize this machine does not use pressure to make a true espresso with all its rich flavors and crema. But don’t let that dissuade you from giving this a shot. And if you're in the mood for a little holiday drink, here's my recipe: fill milk to the cappuccino line of the frother. Then, fill eggnog to the latte line. Then run the frother on latte mode while making a shot of coffee in the pod side of the machine. When everything is ready in, pour the frothed milk over your shot and enjoy a yummy eggnog latte. You're welcome. (PS - I know my title is misspelled. The review system flagged the Latin word as inappropriate)
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for reviewing your K-Cafe Special Edition coffee maker and for your feedback. Happy Brewing!
Rated 1 out of 5 stars
Broken coffee pot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially loved this coffee pot but the latee part had already broken. So disappointed to spend $250 for a coffee pot that breaks in a month, i make 2 cups of coffee a day and use the latee part 1 x for each cup & clean it by hand each day. You would think it would last longer than a miont.
This review is from Keurig - K-Cafe Single Serve K-Cup Coffee Maker - Dark Charcoal
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Cafe coffee maker. Thank you for reaching out!











