Customer Ratings & Reviews

Bought this after Christmas and it stopped brewing coffee less than two months later. Best Buy won't exchange or return after 30 days. Buyer beware!

Love that it has a frother. Works really well. Use it for hot water for other drinks as well.

Unit did not work properly. Unit did spurt and spitting intermittently and coffee/espresso was mostly watered down and weak... Very disappointing...

Never ordered this item still shows up in my purchases. Notified best buy and they still delivered it.

The machine was all plastic and chincy . Ive had many Kuerigs and this seemed cheaply made. I returned it.

My second in a year 1st one work less than a year. 2nd only last for less than two weeks. So disappointed. I love the machine but don't work for me

Bad machine. The attached milk frother broker 2 months after I bought this machine.

Frother stopped working in less than a month. I would recommend a Nespresso machine instead.

This does not work very well. Of course you don’t find out until you can’t return it.

this item sucks, I just started using it after purchase in January and now it buzzes all night. Should not get any start!!!!

Returned. Coffee is not hot at all and the coffee is to watery. The milk frother is very tiny and will not warm the milk at all.

Stopped working after 1 day. Keurig customer service was no help. Best Buy on the hand sent a new unit out the same day.

Purchased Dec 4 2020. - Died May 9 2021. Was fine until then. Way too expensive to die in six months.

Literally it only lasts 2 years and then it breaks. Horrible

Stop working after a year. Shaker motor, turns on for a few seconds and turns off

We have had our Keurig system for almost 5 years and it is still running strong even with daily use in a 4 person household. The only negative issue we have had is with the handle of the frother as we have had two of them break. Would definitely recommend.

Worked less than two years. :0( I paid a lot for this, it should have lasted much longer.

After 6 months it stopped powering on. Disappointing. Even my $100 Keurig still works.

Keurig - K-Cafe Special Edition Single Serve K-Cup Pod Coffee, Latte and Cappuccino Maker - Nickel For the folks like me who primarily just drink ordinary coffee, the K-Cafe Special Edition is like other Keurig models. Use your pod of choice, or one of the refillable pods with your favorite coffee, close the handle on the pod, select the Coffee button, select the Strong button next if you want it a little stronger, then select the size (6, 8, 10, 12 oz) cup you want, then hit the "K" button to start the brewing process. So, the K-Cafe gives you some options for a regular cup of coffee as I've described. However, the K-Cafe offers more. If you want a cappuccino or latte, use your pod of choice, select the Cappuccino/Latte button instead of the coffee button (this will automatically select the Strong button) and it will also automatically select the Shot button, which is a 4 oz amount of strong coffee. In the frother put the amount of whatever type of milk you prefer - it's marked with two fill lines, one for a cappuccino and a different one for a latte. Hit the cappuccino or latte button below the frother as you prefer. This will froth and heat according to your selection. There is another button for Cold so the milk for a cappuccino or latte remains cold if you prefer iced coffee drinks. The K-Cafe has a 60 oz water reservoir for multiple cups before you need to refill. The only item needing cleaning is the stainless-steel frothing cup where you put your milk if you're going for a cappuccino or latte. You can hand wash it or put it in the dishwasher. It cleans up very easily. The little "frothing" gizmo in the bottom of the frothing cup comes out for easy cleaning as well. The K-Cafe is a good appliance for many people who want regular coffee and/or homemade cappuccinos and lattes. It’s straightforward and simple to use. For regular coffee, you have several options besides just your preference for the brand of coffee in the K-Cup, so it offers versatility. For those wanting cappuccinos or lattes, it offers that, both heated or cold. One thing to keep in mind, machines like this one, while offering much, are still a compromise at heart when it comes to cappuccinos and lattes. That doesn't mean they can't taste good, because you can add ingredients of your choice for additional flavors or richness, or just go with the basics. The compromise is that the cappuccinos and lattes you make don't have the exact proportions between espresso and milk and the varieties of frothing available from much more expensive equipment, but then it comes down to added cost and more of your time to duplicate what you can get at your favorite coffee shop. For many people, the K-Cafe will provide very good coffee or coffee drinks without the expense, learning curve and extra time involved with higher grade equipment. There are a couple of things to keep in mind if you get the K-Cafe: 1) It's 15" wide so it will take up more counter space than many coffee machines 2) There is no heat control for the coffee - it comes out at the heat preset with no selection available (to be fair, most coffee machines are like this, but I still think it’s something that ought to be standard on all coffee machines 3) There’s no actual timer to turn on your Keurig at a predefined time. There is only a timer that, once you have manually turned on the K-Cafe, will allow it to stay on 2 hours from the last use, then it shuts down. There is a way to turn off this feature so the pot, once turned on, will stay on indefinitely. 4) Finally, remember that the K-Café will fill the need for most straight coffee drinkers and most drinkers of cappuccinos and lattes. It’s simple to use and cleanup is quick.

Started to leak water right after I bought it, crazy