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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the 550 Sq. Ft. Portable Air Conditioner for its effective cooling, easy setup, and affordable price. Many customers mentioned how quickly it cooled their rooms, while others appreciated its user-friendly installation process and great value. The portability and convenience of moving the unit around on wheels were also highlighted as positive features. However, some customers noted that the unit can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-65 of 65 reviews
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this unit for an upgrade. It was delivered with a crack in the housing. I returned it and the next one was delivered with the back smashed. Now I have to return this unit. I’m sick of getting damaged merchandise from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great untill it didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine. Then started leaking all over the place. Had to return. Luckily in extended return period. Otherwise I'd be pretty unhappy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing part and poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I never got to try this a/c. It arrived without the window slider. Best Buy was out of stock so I was told to contact the manufacturer. When I finally reached them, they sent the part to the wring city. I had them reship, and the part that arrived was the WRONG part. I finally got fed up and returned the whole thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't cool anything

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Doesn't cool the smallest of spaces. It's a piece of junk, and I'd challenge that in court.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 4 out of 5 stars

    Great portable AC for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and cools sufficiently. I needed another portable AC since my Condo Association doesn't allow window AC's. I purchased a Sharp product from Costco 5 years ago for another room and it is still running. Didn't like the Delonghi model sold at Costco. After researching reviews and price I decided on Keystone.

    I would recommend this to a friend
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