Main Content

Customer Ratings & Reviews

Customer images
Your price for this item is $649.99

Customer rating

Rating 4.2 out of 5 stars with 58 reviews

84%would recommend to a friend.
Write a Review

Rating Filter

Pros mentioned filter

Cons mentioned filter

84%
would recommend to a friend
Page 1 Showing 1-20 of 58 reviews
  • Rating 2 out of 5 stars with 1 review

    Lamination already coming off.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I bought this model because it is exactly the same dimensions as the one I was replacing. I wondered why it cost twice as much as every other microwave, but I just figured it was better quality. Now 1 month later the lamination on the key pad it already lifting. My mom has a kitchen aid and said it's doing the same thing. Seems like a manufacturing issue. I will be looking to return or exchange.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello tenmen, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rating 5 out of 5 stars with 1 review

    Microwave is smaller, but it works well.

    |
    Posted .

    My GE microwave quit so I moved up to the Kitchenaid.

    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Good microwave, lousy finishes

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Cons mentioned:
    Buttons

    We had an earlier model of this microwave that lasted 7 years. Then it stopped rotating. Purchased this model on 7/23/19. Within the first week, the plastic film over the keypad had knicks. No on has long fingernails or used anything which would cut it. By 1 month mark, the plastic is completely messed up over the start button so you cannot read the text. There are two other places where it is also detached. I cannot return it to Best Buy, as there was only a 14 day window. If you buy it, be aware that your keypad will look trashy for the entire time you have this product. So disappointing, KitchenAid. I thought I bought a quality product. It looks far worse than a very cheap no-name brand.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Bharberts, thank you for your review. We sincerely apologize for the concerns with your Microwave and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rating 4 out of 5 stars with 1 review

    Matching New Black stainless is complimentary.

    |
    Posted .

    To purchase this Black Stainless Microwave it is only online in my area We bought the suite elsewhere and everything matches. It’s too expensive for a microwave! Not impressed with the materials that seem cheaper. Our other microwave was still working and over 29 years old from Montgomery Wards and couldn’t handle the popcorn. We loved the convection that we had before, so this was a preference and the countertop. The Kitchen Aid is much more quiet and not as heavy. The electrical cord is too short for placing it elsewhere, but the countertop.

    No, I would not recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Meh. So so for the money

    |
    Posted .

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I was really disappointed with this. After using our last Kitchenaid microwave faithfully for 18 years, I figured this new and expensive model would have been even better. Not. The heating element is exposed on the ceiling. My last model was also a convection but had a smooth ceiling. Also this model is much noisier than the last one. And the button to upon the door is kind of clunky and feels cheap. I would not recommend.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Fully Featured

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Microwave, convection and grill in the same unit! I really like the Roast feature which alternates convection and microwave cycling according to the internal computer. My various roasts come out perfect. The moisture sensor works well, too.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Works well and does the job.

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Was a replacement for a new microwave that didn't fit the space.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Microwave

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love the Microwave and especially the Convection oven part. Makes a great little extra oven when you need it or don't want to heat up your big oven to bake a small item.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Superb value and performance!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Excellent cooking performance. Very easy to use. Attractive. Sturdy. Tremendous value at a reasonable price.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Does an outstanding job!

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The El Centro Store saved my Bacon as my old Microwave caught fire several day before our New Years Eve party. I couldn't find any of the chain appliance stores that could help me replace it before the first week in January. The El Centro Best Buy Store not only was able get me a replacement, they were able to get me the upgraded model two days before New Years and the new model out shined the old model and at a lower price than the competition.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Has everything you need.

    |
    Posted .
    Owned for 5 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Good microwave with convection and grill. Easy to use. No problems of any kind.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good Build Quality

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This was purchased to replace a 1.8 cu.ft microwave which died after couple of years. This replaced our inbuilt microwave. Size is a bit smaller than what we currently had, so had to do a bit of trimming. However so far running smoothly. Will update after few more months on how its performing.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    KitchenAid - 1.5 Cu. Ft. Convection Microwave

    |
    Posted .

    "Great Microwave", I baked a cassorle in one hour , turned out great! This Mircrowave is well worth the purchase! Please Note, If your placing this microwave into a 30" Wide x 34.50 tall base cabinet it will work as long as you dont have a large bottom drawer like we do. I will be returning the trim kit that was purchased seperately and will have to custom build a frame. Other than the trim kit not working out, the Microwave awesome & has many different options.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love it.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is a fabulous microwave. It fits our needs well.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love It !!!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love all the functions of this microwave. Works terrific.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Perfect fit for replacement of old built in microw

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The oven has been in place for 3 weeks. My wife wanted a convection oven to replace our old microwave. Mainly due to the fact that our commercial oven takes so long to warm up, so far this has surpassed our expectations.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great microwave conversion oven combo

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love it! Great microwave conversion oven combo !!!!!!!!!! !!!!!!!!!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    American Made Perfection

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    You could hear our old one clear across the house. This one is silent. Whether microwaving or using convection over the past year this microwave has performed perfectly. Highly recommended.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Wish it were larger inside.

    |
    Posted .

    I wish the oven were larger inside but this was the largest we could get with convection, a feature I love, because it means I have a 2 oven kitchen during heavy bake times.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    So far so good

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Does it’s job.. I kind of find it expensive for the features. I am hoping that it will hold up for 10+ years as it’s kitchen aid

    I would recommend this to a friend
Shopping Assistant
Learn more about Free Virtual Consultation

Start a free virtual consultation today.