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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,102 reviews
  • Cons mentioned:
    Freezer size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. The freezer is not very spacious but expected with the cu. ft.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Just ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Ok refrigerator. Water dispenser leaks. Freezer bottom has ice buildup but can’t figure out why. Otherwise cools properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Great quality for the price...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my refrigerator, it's just right for me... I love the way it cools, freezes, the ice maker location, just everything about it. It's also my first French door with bottom freezer, should have gotten one long time ago... SUPER PLEASED!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth
    Cons mentioned:
    Freezer size

    Rated 3 out of 5 stars

    Freezer is small and hard to reach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality fridge in terms of maintain food and keeping items cool. I like the counter depth. Just the freezer is too small, hard to bend down and reach. I should have gotten a side by side fridge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Great fridge, just small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this fridge, but didn’t realize when getting a counter depth how small it would be. Maybe I have too much food? Both freezer and fridge seem small. Love how it’s all organized. Love the wine rack. I’m just going to have to organize better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrig! So far, very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance fits right in (we ordered stainless) with all of out others-- which are not Kitchen Aid. We had a Kitchen Aid refrigerator at another property and were quite pleased overall so when it came time to replace our old (maybe 28 years old!) GE Monogram, we did not want to go down that road again (extremely expensive for repairs!) so the Kitchen Aid was selected and is very nice. Quiet, neat (nice lines) and works well in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    So far, so good! :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had limited options that would fit the existing space and this made the cut! It fit perfectly, better than I anticipated! So far this refrigerator is great! It has plenty of space, a good layout and looks good, too!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Elegant Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. It DOES have a water dispenser. You have to look inside to see it. On the left side, somewhat hidden by the door. I particularly like the organization. The shelves are designed well, the interior is very light, and it's easy to see what's in it. I don't miss having extra "stuff" on the outside of the door. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    KitchenAid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lay out of the interior and it gets cold fast!!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Beautiful, nice features, but tight quarters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fantastic. Love the top refrigerator, the filtered water and ice, the temperature readouts. But the freezer is tight quarters and much smaller than my old freezer on a 20.3 cu ft refrigerator. Be sure that you can adjust to such a cramped space before buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new KitchenAid French Door refrigerator! It is the perfect size for my kitchen and looks beautiful! I am sure it will reflect the quality of the Kitchen Aid family of appliances! But my Biggest shout out it to Best Buy! I shopped several places, including Lowes and Best Buy had more choices and more variety of appliances!!! Very Pleased! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appreciate Best Buy’s weekend operations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the new fridge. The counter depth model complemented our space. Our old fridge clunked out on a Saturday and we really appreciated that Best Buy had this model on hand. We did check every appliance store in the area. So we decided to buy a complete suite from Best Buy because they could supply the fridge immediately. THANK YOU!!! BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pretty refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty refrigerator. It’s clean and easy to see everything. I really like the handles. So many refrigerators today have flimsy aluminum ones. These feel substantial.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Water dispenser

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our refrigerator about a Month. I love it. Very quiet, great ice maker too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Opens wide for access to all shelves and drawers.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator section is roomy enough for a small household, just two people here. Freezer section is quite small. Overall I am satisfied, we did our research before and we knew what we were purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Our New Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly in our kitchen and it has a very nice water dispenser inside the door. Happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    KitchenAid Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is well thought out in design. It operates quietly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Water dispenser

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect in my small kitchen. Runs quiet, ice maker makes a good amount of ice, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Beautiful modern refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new refrigerator. The size was perfect and we like the French doors and freezer doors. It's easy to keep clean and to change the positions of the shelves. Icemaker and water spout work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She pretty and a nice fridge but I wish I had more room inside. I’ve had counter deep before but this one seems a little smaller than my others I’ve owned before.

    I would recommend this to a friend
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