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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,102 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best refrigerator we've ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator. Great use of space. We're a family of five and it's working perfectly. Love the interior water.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best Fridge I've Owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Has a ton of room for a counter-depth, plus I love the fact that it has the water dispenser and ice maker on the inside. Makes the fridge look much more sleek in my opinion. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this appliance for 1 year and have had three service calls on the freezer, which accumulates frost over all the items in the freezer over time and then leaks water on to our new flooring. I think we need a replacement or a better service provider as we are still having issues. We have had to defrost it several times to get the ice maker to resume working. Good thing our old fridge is in the garage or we would have lost a lot of food. The refrigerator compartment works great and we like the look, but overall, I would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this model of the kitchen aid refrigerator. Fits great and has plenty of room. i love the wide draw to put my lunch meat and cheese with so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 3 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Counter depth is great for a small kitchen. However, cubic feet in a counter depth fridge is less than a regular size fridge. Received many compliments on the look of the fridge. All in all, if you have a small kitchen and can put up with less cubic feet, then this is a great fridge

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 5 out of 5 stars

    works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed under counter depth size. this works perfect. fridge is very roomy. limited space in freezer, but we have extra in garage so its OK for us. we got floor model so worked perfect for us.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I the layout of the refrigerator and It is also quiet. Only one minor issue, the water dispenser takes two hands to operate and it is easier to operate when you open both doors. It is a little small due to being a counter depth refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Just the best !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kitchen Aid is so beautiful and spacious inside. Not an easy fete when we had to abide by certain parameters. We live in a condo with an galley kitchen and wanted the refrigerator to fit as custom looking as possible. We did it!!! Thank you Kitchen Aid!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying this counter depth fridge - more spacious than we were thinking it would be, and very well illuminated inside. We didn’t not need the water hook up so not have a dispenser on the exterior worked well for us.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Double door frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales rep, John Busciglio was excellent. We liked the Kitchenaid design with the French doors, more shelf space also the water feature inside vs outside

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Good design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to match upgraded oven, range and dishwasher installed by builder. Best Buy offered much better pricing than the builder. French door fridge is our preferred style and we like that the no-ice-door option gives more space. Counter-depth is great, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer Service lacking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the frog but customer service and logistics for delivery were unacceptable and we still have not received our gift card as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge especially at this price point!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Been using it now for the past week. Great quality and easy to set up. Best Buy was great to work with. Delivered on time. Excellent experience! Highly recommend this fridge and going through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Refrigerator all around winner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been completely satisfying in every respect — attractiveness, quiet operation, efficiency, and price.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best Family Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace an old one and could not be happier with our KitchenAid fridge. This has lots of space and the finish is very durable and cleans easy. We have magnets on the front holding notes and stuff so it fits our family perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all my expectations. Very handsome, most attractive pulls in class. Like the separate drawers- wish the big drawer was split too so you don’t have to open both doors to open it. Like the freezer on bottom so all daily use items in easy grasp.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    KitchenAid Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kitchen is sleek, cabinet depth and runs efficiently. The ice maker and water dispenser do not take up room, providing additional space. Very quiet when running and keeps produce fresh fro a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Kitchenaid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, especially the drawer below the vegetable bins that I use for cheese and lunchmeat. Nothing gets buried in that drawer and I always know what I have. The clear vegetable bins are awesome as well.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Not fingerprint resistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wished it was fingerprint resistant for the price I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best Refrigerator we ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator displays the food so well that I don't think I will have problems with spoilage. The inside ice maker is much better for us, we don't have the freezing up of the ice and the water drippings on the door. Love it!

    I would recommend this to a friend
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