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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,102 reviews
  • Rated 4 out of 5 stars

    Very nice for a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 24 cu fridge and would not fit through the door. Went with this 20 cu and couldn't be happier.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a French door refrigerator in chrome finish to match my other appliances. Although the freezer space is not as user friendly, the refrigerator on top exceeds all expectations for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator it has a lot of space and with the freezer on the bottom it saves energy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great, clean and spacious refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the stainless steel appearance and spacious interior also like interior organization of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles=Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this fridge because the handles display like an industrial, professional refrigerator. They look so high quality compared to some of the curved and plastic handles I see on other fridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller than prior fridge but holds more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it 2 days but it cooled down quickly and everything that should be cold and it is keeping the meat cold and not freezing the veggies like my old fridge did!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Elegant and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my little family, it’s spacious and everything looks organized inside. It’s also elegant and consume the right amount of energy.

    I would recommend this to a friend
  • Cons mentioned:
    Drawers

    Rated 2 out of 5 stars

    So so fridge.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay at best. The drawers cracked on the corners after a couple of times opening them, both on the same spot. The compressor is also making some wild noises, time to contact the manufacturer. Also, went on sale less than a week after I bought it. Had I noticed I would have done the price guarantee but I didn’t notice until after the “return period” (check your prices in the following weeks folks).

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing. It is so solid. And beautiful. It’s clean. The doors close and open so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks great in kitchen I like the counter depth but should have gotten a bigger size

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Nothing fancy, just a good solid fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, no fancy technology. Not a fingerprint resistant so keep that in mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge-plenty of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room in freezer as well fridge. Handles peovide easy grip. Temp even through out fridge

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. I was afraid it would be a little small but it has plenty of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Overall!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! My only complaint is the water dispenser is not designed as well as it could be. It's fine, but you have to use two hands to operate. Also, the freezer doesn't hold quite as much as I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It maintains cold temperatures Great food stay fresh longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic style with great functionality The French door feature is so much better than other's.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Works great in our space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperature seems very regulated. I like the interior water dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great counter depth fridge. Plenty of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this fridge is counter depth, there is plenty of interior space for food and drinks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this appliance. and its spacious.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Having issues already

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this refrigerator for a little over 2 months. The control panel is not staying at 38 degrees. Keeps changing to 40 or 41. I like the simplicity of this frig but disappointed that there seems to be a glitch in the control panel. Since it's under the 1 year warranty, I have to have Kitchenaid (Whirlpool) service. Could not get an appointment for one week. Difficult to get through on the Kitchenaid phones. On hold 12-20 minutes to speak to someone. Regarding the design, the light in the freezer doesn't always come on. The freezer drawer is kind of rough to open, not smooth. And usually ice drops while the drawer is open and goes all over the floor. The freezer compartments are grid baskets and small items can fall through.

    No, I would not recommend this to a friend
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