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Customer Ratings & Reviews

Your price for this item is $2,159.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,102 reviews
  • Rated 5 out of 5 stars

    Quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid makes quality appliances. Well worth the extra money. Best Buy is competitively priced and delivery men were careful and considerate. Yes I recommend KitchenAid and Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    Not our Best Buy. And that's putting it mildly.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend against purchasing this model. The doors don't seal properly leading to condensation on the seals and water dripping into the freezer drawer seals. I'm constantly having to wipe water off the door and freezer seals. This also means the unit is wasting energy. Our unit has also become increasingly noisy in just the first 6 months of ownership (49dB). I'm now trying to get warranty support and Best Buy has referred me to KItchenAid. Wish me luck. Buy something else if you're in the market for a new fridge.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Cons mentioned:
    Freezer size

    Rated 5 out of 5 stars

    Steve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, a lot small inside because of the counter depth , but plenty for two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Find

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a Great Find! I love my new refrigerator, it even had a bottle holder

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I don’t have to bend over to see what I have in the fridge! Filtered water dispenser inside keeps the outside looking clam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Kids do, too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a counter depth refrigerator and there weren't as many options (at any store). Priced right, good size. Has water line inside fridge, easy for kids to use. Some might miss the ice/water options on the outside. We don't. Just one less thing to break or spill on the floor. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for just over a week, but so far so good. The water dispenser on the inside is easy to use and is very cold. No issues to this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Mac Daddy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in every respect. easy set no chance of some digital mess up.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 3 out of 5 stars

    the freezer is too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is too small. shelving is not high enough for certain products. We are getting used to it though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    fits perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not over spacious but adequate for the 2 of us and even with a few guests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the fit and look of our counter depth refrigerator. A great update to our kitchen. Always happy w Kitchen aid products

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great counter-depth fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like simplistic design and layout for a counter-depth model.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Love the fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! Freezer is a bit small, but do like it on the bottom!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing engineering/design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits the space I have. I had a pre existing size constraint. I am a bit disappointed in the fit and engineering of the freezer drawer. If pulled from the left it clunks and opens a bit cockeyed!! Service came out and it is designed that way to only have the right side be the driving side. Both sides should be equal as if you are right handed you often would have food that you want to put into the freezer in your right hand and thus open your freezer with the left. I was told I would have to open from the center or right side and then get the food to put in....

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    everything is working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very functional, could use a little more space in the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchenaid counter depth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far if you need a low cost counter depth fridge.. especially during the pandemic and supply chain shortage, it's hard to come by many option. At first, the water leaked, but once the fridge was cold enough, the leaking stopped.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks great with the clean doors as the water dispenser is inside. Is so silent you barely hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Small space Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small space fits great. Lots of interior room and the inside water dispenser is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model refrigerator is attractive, compact, and high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. The counter depth size is a great addition to our kitchen.

    I would recommend this to a friend