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Customer Ratings & Reviews

Your price for this item is $614.99
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The comparable value price is $2,519.99

Customer reviews

Rating 4.3 out of 5 stars with 1101 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,101 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very Roomy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice frige, lots of room for large drinks and milk cartons and lots of ways to adjust the shelves to serve you family needs.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. The freezer is not very spacious but expected with the cu. ft.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    KitchenAid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lay out of the interior and it gets cold fast!!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge was delivered this week. It fit perfect in the space. Love the layout of the interior. The water dispenser inside drips a little after you use it. Love the wine rack. Freezer space is a little smaller than I'm used to, but now that my kids are grown and gone, it is plenty of space for my needs. So far I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new KitchenAid refrigerator! Plenty of room even though it is counter depth. The style of the handles really give it a premium look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KitchenAid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen who made the installations very good. We like all the products except the refrigerator; which is noisy during its cooling cycle. Pretty loud and last for approx 15 sec. Nice surprise is our dishwasher which is very low noise during It’s cleaning.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Not bad for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the previous version. It looks the same, but it got smaller and the ice does not roll out with the drawer. All in all a good product but cheaper quality than its predecessor. Expect more from Kitchen Aid.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Water dispenser

    Rated 5 out of 5 stars

    perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed counter-depth, and this refrigerator has ample space. Love that it is french door, bottom mount freezer, and no external water dispenser. Looks great!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Good Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator part. Freezer kind of small. If I had not had a freezer in the garage might have had to send it back. Did not get to see it in the store. This a counter depth so smaller. But the refrigerator is big and like having the 2 doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new KitchenAid French Door refrigerator! It is the perfect size for my kitchen and looks beautiful! I am sure it will reflect the quality of the Kitchen Aid family of appliances! But my Biggest shout out it to Best Buy! I shopped several places, including Lowes and Best Buy had more choices and more variety of appliances!!! Very Pleased! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Kitchen Aid Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new Kitchen Aid refrigerator. The installation went smoothly and was done efficiently. The shelving design works wonderfully for us to store our beverages, condiments and salad ingredients. The freezer compartment is roomy and the icemaking is excellent. The freezer maintains a good even temperature for storing our foods. In addition the water dispenser works well and meets our needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this appliance for 1 year and have had three service calls on the freezer, which accumulates frost over all the items in the freezer over time and then leaks water on to our new flooring. I think we need a replacement or a better service provider as we are still having issues. We have had to defrost it several times to get the ice maker to resume working. Good thing our old fridge is in the garage or we would have lost a lot of food. The refrigerator compartment works great and we like the look, but overall, I would not recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Very nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first counter depth fridge so it seemed small at first, but it actually is perfectly adequate in the refrigerator section. The freezer is much smaller than my previous one, but not a big issue. I would like to have had leveling feet as my floor slopes- my main con with this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge! I love the French doors! We bought this as an open box and bought a 5 year warranty on this fridge. This fridge was such a good deal that we couldn’t pass it up. I actually really like that it has a water dispensers inside the fridge. Very energy efficient. I like how the ice dispenser doesn’t take up room in the fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Drawers

    Rated 4 out of 5 stars

    GREAT REFRIGERATOR!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the exact same refrigerator, which broke during the quarantine period. We chose to replace. I thought the drawers would have improved - no such luck. They should slide better. But I’m very happy to have the replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Classy quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks modern and classy with lots of storage!! Needed a quiet fridge this is it!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    So nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! High quality with lots of space inside. It looks so good in our newly remodeled kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Perfect counter depth fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding fridge. Looks gorgeous in our custom kitchen. The handles are a great focal point and make it really easy to grab ahold of. Love the way the interior is constructed and has adjustable shelving. I get a lot of use out of the water line. I like that it's on the inside and doesnt take up any usable space. The freezer is nice to have on the bottom. Bought some plastic food bins to make it easier to organize meats and frozen foods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Double door ???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel I have as much room in the fridge part as in a one with one long side (no drawer at bottom) Other than that it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Water dispenser

    Rated 5 out of 5 stars

    Great look so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room, makes plenty of ice too. Great fridge space and easy freezer space. Perfect match for our current kitchen appliances.

    I would recommend this to a friend