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Customer Ratings & Reviews

Your price for this item is $614.99
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The comparable value price is $2,519.99

Customer reviews

Rating 4.3 out of 5 stars with 1102 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the counter-depth design, French door style, and overall design of the 20.0 Cu. Ft. Counter-Depth French Door Refrigerator. However, some customers have concerns about the small freezer size and the loud noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,102 reviews
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Counter-depth greatness!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service and this refrigerator works great! We love the countertop depth.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Kitchenaid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, especially the drawer below the vegetable bins that I use for cheese and lunchmeat. Nothing gets buried in that drawer and I always know what I have. The clear vegetable bins are awesome as well.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    KitchenAid Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kitchen is sleek, cabinet depth and runs efficiently. The ice maker and water dispenser do not take up room, providing additional space. Very quiet when running and keeps produce fresh fro a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best Family Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace an old one and could not be happier with our KitchenAid fridge. This has lots of space and the finish is very durable and cleans easy. We have magnets on the front holding notes and stuff so it fits our family perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Not fingerprint resistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wished it was fingerprint resistant for the price I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all my expectations. Very handsome, most attractive pulls in class. Like the separate drawers- wish the big drawer was split too so you don’t have to open both doors to open it. Like the freezer on bottom so all daily use items in easy grasp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Works as advertised and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect buying experience!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are SO HAPPY with purchasing this refrigerator from Best Buy!!! The three delivery men worked SO FAST in getting the old refrigerator out of the house and the new one in. We have never seen an appliance delivery go so fast. They were amazing!!! As a Total Tech member for since 2020 we can say enough about the value and peace of mind that membership is. It is worth its weight in gold!!! Thank you Best Buy for making this experience so awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best Refrigerator we ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator displays the food so well that I don't think I will have problems with spoilage. The inside ice maker is much better for us, we don't have the freezing up of the ice and the water drippings on the door. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great if you need counter space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The counter depth fits perfectly in my kitchen space, while having the ability to fully open the doors without hitting the walls or kitchen island.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 3 out of 5 stars

    Fair price. Decent layout. Average-ish quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price. Overall good layout. Mechanism that closes/seals the left door needs to be periodically adjusted, otherwise, the door won't close. So far in 6 months, it has required two adjustments.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer size

    Rated 4 out of 5 stars

    Clean looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this model but the freezer is kind of hard to open, the outside always looks beautiful and the veggies are great from the crisper drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice KitchenAid frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with our new slide-in KA frig. It works just fine and keeps our food nice and cold as needed. Plus, it looks great in stainless steel to match our other appliances.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    Worse Experience Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors were not properly aligned, so they did not close tightly. Best Buy delivered two other refrigerators of the same model. One was damaged with dents on the side and drawer, with doors improperly aligned. The third delivery had the same door issue. I returned and am now looking for another refrigerator at a different supplier. It is unbelievable that none of the Geek Squad guys knew how to align the doors. Very disappointed with Best Buy. I will never buy another appliance from Best Buy. In addition, the first delivery resulted in the water line improperly connected resulting in water ruining my hardwood floors. When I called Geek Squad to report, I was basically told to "deal with it" because no one was available until several days later. I filed a damage claim and am waiting for damage repair. That's another issue. No response to my emails or phone messages. Sooooo disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best refrigerator I have owned. Love the water dispenser inside the door!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    KitchenAid Frig Is Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools to selected or recommended temperature quickly. Alarms for open door and temperatures. Quiet operation. Stylish and streamlined.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    KitchenAid Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was delivered as scheduled on time and undamaged unlike the previous two refrigerators that were delivered (different brand). The product is nice and sleek looking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space in the refrigerator and freezer also love the door alarm when you leave it open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 4 of these KitchenAid refrigerators for a building project. The buyers were all very happy with the quality and appearance. Looks great and was reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i wanted. Like the handles texture, they don't show fingerprints.

    I would recommend this to a friend