Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,260 reviews
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
New Refrigerator
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved the look, inside and out.
Little tight on freezer space. But love the unit
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t know why people complain about this refrigerator making a lot of noise. Their bedroom must be really close to their kitchen. I love this refrigerator for its sleek look, soft close drawers, and the double fridge space filter. The only downside to this fridge might be that I wouldn’t consider it a “big family fridge”. It’s a little light on the cubic inches of storage but once you start using it you get to know what arrangements work best. I’d still buy it again just to smile when I open it, haha!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Considering the price point, would expect slightly better levels of fit/finish (drawers should slide more smoothly, should latch down on their slides better).
Looks good, interior looks nice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great BUT the compressor is now making a loud noise. I have the extended warranty. Best Buy requires a service fee and pay for repairs on unity. This is not a warranty, this is a paid service plan. Very disappointed with my Kitchenaid fridge and Best Buy.
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Pros mentioned:
Design
Rated 4 out of 5 stars
Great refrigerator
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful inside and out. Delivery guy were very nice. When I first was looking at it I was thinking it would be start on the cubic footage but it has a nice affective use of space
I would recommend this to a friend
Pros mentioned:
Capacity, Design
Rated 5 out of 5 stars
Excellent product
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So happy with this fridge. It looks amazing. The wood in it is very classy.
Very spacious for the size.
It's just perfect
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this refrigerator in march 2020 and the installation went smoothly. The refrigerator began not cooling in the main compartment Sept of 2021. The extended warranty people are almost impossible to contact after your one year expires. They order parts that never come. KitchenAid should be avoided as their quality and followup is non-existent.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would have given this product 5 stars, but my husband and I bought it as an open box and didn’t notice a dent on one of the doors. However, it works great and we’re still happy with our purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Well lit and has room for everything. I love the small ice cubes from the ice maker. Quick freeze keeps frozen food well frozen. Very Quiet.
I would recommend this to a friend
Pros mentioned:
Design, Lighting
Rated 5 out of 5 stars
Beautiful refigerator. Perfect match with our kitc
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The new refigerator is black stainless, perfect match to our expresso kitchen cabinet. LED interior lighting is awesome.
I would recommend this to a friend
Pros mentioned:
Design, Size
Rated 5 out of 5 stars
Love it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is great! Love the look of it and the best part is the size of it, all this combine with the quality of KitchedAid.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this refrigerator. I replaced a 20 year old Kitchen Aid with this unit. The only reservation I have is the when the icemaker refills with water, it makes a loud eerie noise.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the wood accents inside. More room than I thought could fit. My first kitchenaid lasted over 16 years, so I purchased another and couldn't be happier.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great! Like the size and shape of ice cubes. Matches our other kitchenaide appliances in our kitchen. Just two of us so don’t need a huge amount of storage. Liked the size and look of the counter depth. We’ve only had it for two days.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge is absolutely beautiful! We have had this fridge for approximately 1.5 months. The interior lighting makes the food more appetizing, easy to visualize, wood pull out tray is perfect for flat but oversized food products so it doesn't take up much space. The best part is I can refill my water bottle or get ice while the other door is open, make multitasking possible between my wife and I. Only downside is that the drawer fridge is a bit narrow.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Huge disappointment. Looks beautiful, but the inside quality is like cheap plastic. Shelves not adjustable milk cartons or any containers that high do not fit. Freezer - ice cream soft when set on zero, needs to be -5 or colder. Freezer door heavy, does not slide in normal-like unless pushed hard, or will stay ajar and melt contents.