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Customer Ratings & Reviews

$3,599.99
Save $900
Comp. Value: $4,499.99

Customer reviews

Rating 3.9 out of 5 stars with 1270 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,270 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I feel save with my item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful fridge my family enjoys having it at home

    I would recommend this to a friend
  • Pros mentioned:
    Design, Lighting

    Rated 5 out of 5 stars

    Beautiful refigerator. Perfect match with our kitc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refigerator is black stainless, perfect match to our expresso kitchen cabinet. LED interior lighting is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best refrigerator for a small kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Well lit and has room for everything. I love the small ice cubes from the ice maker. Quick freeze keeps frozen food well frozen. Very Quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way overpriced for poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator in march 2020 and the installation went smoothly. The refrigerator began not cooling in the main compartment Sept of 2021. The extended warranty people are almost impossible to contact after your one year expires. They order parts that never come. KitchenAid should be avoided as their quality and followup is non-existent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the look, inside and out. Little tight on freezer space. But love the unit

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great! Love the look of it and the best part is the size of it, all this combine with the quality of KitchedAid.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Everything is good except the ice maker wont last

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except the ice maker wont last Long. Idk but the warranty doesn’t cover that, weird.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Love my Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wood accents inside. More room than I thought could fit. My first kitchenaid lasted over 16 years, so I purchased another and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Very nice design!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking refrigerator. Really like the design. Very functional. Love the small size ice cubes. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Overall performance

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beautiful kitchen Aid fridge is awesome, all details like led lights, soft close drawers. 5 stars fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First fridge they delivered didn't get cold at all.Hopeful this won works for many years. Fridge its self is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is absolutely beautiful! We have had this fridge for approximately 1.5 months. The interior lighting makes the food more appetizing, easy to visualize, wood pull out tray is perfect for flat but oversized food products so it doesn't take up much space. The best part is I can refill my water bottle or get ice while the other door is open, make multitasking possible between my wife and I. Only downside is that the drawer fridge is a bit narrow.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never buy open box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was awful , I got open box , the delivery guy didn’t install the water pipe properly which caused a leakage . And they didn’t even know that it has to be taken out of showroom mode. I spent my personal time of 6 hours figuring out everything on my own.

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. High quality. Very good fit for any home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator with many nice features. A little pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator with the features we wanted. Outlet store purchase with a very helpful salesperson. Great delivery team. We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kitchenaid refrig is quite nice looking. The interior looks modern with the wood trim. The frozen section is smaller than I thought though.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Kitchen aid poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so nice and unique that I thought, because of the brand and price, it would be perfect. However, it makes a horrible noise, and I noticed many negative reviews after buying it. Additionally, food goes bad because the temperature fluctuates on its own. I’m very upset—it's been less than a 2 Months with this fridge!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Very happy with our purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge with lots of space that accommodated through the holidays! Easy to clean and change filters!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    kitchen aid refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent size, beautiful design. in love with the interior of this fridge

    I would recommend this to a friend
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