Customer Ratings & Reviews
- Model:
- KICU509XSS
- |
- SKU:
- 6651636
Customer reviews
Rating 3.7 out of 5 stars with 51 reviews
(51 customer reviews)Rating by feature
- Value2.9
Rating 2.9 out of 5 stars
- Quality3.1
Rating 3.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the ease of use and cleaning of the 30" Built-In Electric Induction Cooktop. However, some customers reported issues with the burners, experiencing malfunctions and failures. Concerns were also raised regarding the cooktop's overall reliability, with some units experiencing complete stoppages. These issues impacted the user experience despite the positive feedback on ease of use and cleaning.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooktop does everything as advertised. Induction does heat things extremely quickly! I hear a clicking sound with my pots, but I have read this is a common issue. The location of the keypad is somewhat frustrating. If I set anything on it then it will beep at me, and maybe even shut my burner off. It is hard to avoid based on the location of the keypad. Also, if I remove a pot or pan for even a second, it will start to beep at me. The beeping is annoying, but maybe it is just my usage habits. Overall the cooktop looks great when you can get all the smudges off. I love how it is solid black, it really compliments my expresso cabinets.
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
I would recommend this to a friendRated 5 out of 5 stars
First time with an induction cooktop...love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always love gas, but unavailable in condo. First time with Induction Cooktop and very Impressed. Water boils in a few seconds and cooks more consistently like gas.
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
I would recommend this to a friend- Cons mentioned:Burners
Rated 1 out of 5 stars
was always flaky and died after 4 years
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product in 2016, it was installed in April of 2016 and this one in 2020 is a replacement because the 2016 cooktop died. Even while it worked it was always flaky. Here are examples - Where you set the temperature was not consistent. Sometimes when you select all the way to the left it would go to 1 indicating the lowest temperature. Other times when you would select all the way to the left it would go to 3. This would change mysteriously and sometimes last for months. - At few times a year it would beep non-stop. As I understand it the beeping usually means something is on the control panel. I would dry the entire cooktop and clear it and the beeping would continue. The only way I could get it to stop was by cutting the power at the circuit breaker - There were several times in the 4 years I owned it that the unit would just turn off for no reason while we were using it. Then after 4 years of flaky behavior the cooktop died, it stopped while I was using it and never came back on. Unfortunately cooktops are not standard size I am forced to purchase this same cooktop again since the hole is already cut into the countertop. I looked at a few other models but none of them will fit. This unit dying comes after I spent close to $10,000 in a 2016 home remodel with all kitchenaid appliances and whirlpool washed and dryer. Within 4 years I have had to spend another $2500+ to replace 2 of the kitchenaid appliances that died. First the dishwasher which lasted less than 4 years and now the cooktop.
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Carl, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 5 out of 5 stars
Excellent induction cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After we lost function of our previous cooktop due to a PG&E power surge and outage, we decided to get a better quality one that had good reviews. We have not been disappointed but we have only had it around a month now, so we shall see as time goes by!
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simmer and hold features work well. placement for two large pans a bit tough but other wise work fine.
I would recommend this to a friendRated 5 out of 5 stars
Induction cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We compared to other manufacturers and came away impressed with the features and price. First time using induction and we would recommend it to anyone over regular electric cooktops. Just have to make sure you have cookware that will work.
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome stove top. Glad we bought the induction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby had it installed within an hour. Love how fast it is. Would definitely recommend.
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
love the induction cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and to clean had to get rid of some cookware that did not work on induction but all in all a great way to cook
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Induction cooking is quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First induction cook top, it does perform as advertized with quick cook times. Easy to clean up top.
I would recommend this to a friend Rated 1 out of 5 stars
Glitching beeping cooktop dying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First 3 yrs were great, BUT cook top now stops working, shuts off, gives errors, and sometimes does not let you go all the way to the hight temp or lowest setting. Beeping sound is also very annoying. Need help finding out what I can do since I am now not able to cook!
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Yoca1000, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 5 out of 5 stars
Induction beats gas---in my opinion.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After playing with a single burner induction hot plate, I decided to go with a whole unit. Heats up almost instaintainesly like gas and cools off like gas, with out the gas issues, Expensive, but highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Nice kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice kitchen and safety but you need special pots.
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
I would recommend this to a friend- Cons mentioned:Burners
Rated 1 out of 5 stars
Don’t buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a month of using this induction cooktop two burners stopped working , is showing F47 error ,trying to reach the kitchen aid service but answer , I’m really disappointed
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Cookie2016, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Rated 4 out of 5 stars
Good but nothing spectacular
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking and easy to use. Easy to clean but smudges easily. Heats fine. Nothing special but good performance overall. The control paneling takes up a little too much space on this small 30” top. Other layouts seem more efficient when you need multiple “burners” cooking spots.
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
I would recommend this to a friend- Cons mentioned:Burners
Rated 1 out of 5 stars
Not reliable 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for a month so far with no problems so here we go ready to cook our Thanksgiving dinner and lone behold only 2 burners worked then we lost all power! Checked circuit breaker, good, checked for 22) power, good. All connections were good. Never could get power back. Had to microwave potatoes, gravy, corn, and sauces. Will call Kitchen Aide tomorrow hoping for the best!
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello darvin, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Rated 4 out of 5 stars
Induction cooktop purchase and installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great. Installation was great. Coordination was poor on timing and communication with us.
I would recommend this to a friend- Cons mentioned:Burners
Rated 2 out of 5 stars
Kitchen Aid induction cook top
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this cooktop unit on July 19, 2020, and two burners have blown. This isn't very reassuring, considering the cost.
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Rockdees. We apologize for the concerns that you are experiencing with your Cooktop, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 4 out of 5 stars
Goes great with my black stainless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a great looking cook top with no knobs completely flat and sleek. The only issue I had was not being informed of wiring requirements when switching out from old appliances to newer.
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
I would recommend this to a friendRated 5 out of 5 stars
Great stove top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying my cooktop. Great features and very safe
This review is from KitchenAid - 30" Built-In Electric Induction Cooktop - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cooker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really cooks fat and easy to use Good looks and easy to use
I would recommend this to a friend



