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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 36 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
  • Rated 4 out of 5 stars

    Frustrated with delivery time-happy with fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mini Fridge is great and fits in the space perfectly. I was not happy that it took 2 1/2 months to be able to pick it up after spending this much money. Calling customer service for status updates on the availability of the item was beyond frustrating and I was given bad information 3 different times during the delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wine refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wine refrigerator with different features for cooling temperatures and zones. Auto light feature is nice, too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker hasnt worled from day one, i waited over 60 days to get the product ,the appliance guy, that came to fix it said it wasnt even the ice maker that was suppose to be in it. He said they dont have that one in stock, he will have to order from manufacturer. Called kitchen aid. Said a order was written up but no parts sent out,. Its been almost 30 day, still no word on when it will be fixed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wine cooler. Second one we’ve purchased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one we’ve bought. This went in high end Rental property. Very nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average unit for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. Keeps items cold but the ice maker does not auto shutoff so ice falls behind the drawer once opened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wine Fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality you expect from Kitchen Aud. Exactly as described. Looks and feels worth every penny!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Well built, poorly thought out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top zone is limited to assorted setting - so you can not use it for red wine. Rack spacing is poor. when will wine fridge manufacturers realize not every bottle is a tall skinny cab bottle, thinker glass, or rhone style bottles don't fit well and severly limits storage. Overall the exterior design and manufacturing quality is good, top zone should be able to accomodate red wine temps and racks need to be better spaced /designed to accomodatee a variety of bottle types.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello PalisadesWine, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Would purchase again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected, great quality and looks great!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mini fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blends in with the rest of the cabinets. Very functional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a home bar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this new appliance! Keeps all our drinks cold and makes great ice. Looks good in our new basement bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tiny House Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our tiny house and love that it has a freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great Works Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wine cellar fits perfectly under the counter and lines up with the cabilets. The wine stays at a steady temperature and the unit itseld has many features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible appliance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible appliance. Hasnt worked from day 1. Have had service to my house 5 times and still doesn’t work. Best Buy will not issue replacement so I have a $3000+ piece of trash sitting in my house. Do the right thing and return the to the manufacturer and deliver me a replacement.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, GeoffS. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Best Fridge Ever

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge I’ve ever had. Stays ice cold and super spacious. Great accessibility and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for about 5 years. Still going strong. No issues. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and very good quality.

    I would recommend this to a friend
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