Customers are pleased with the large oven size and ease of use. Many also appreciate the attractive appearance, useful features, and sleek design. However, some customers have reported issues with the knobs and glass top breaking. Additionally, a few customers have noted that the timer only beeps once, which they find to be a drawback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 490 reviews
Pros mentioned:
Oven size
Rated 5 out of 5 stars
Wife is thrilled!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic oven so far. The install was perfect. Cooks like a dream - according to my wife!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This stove is of good quality. A meal can be cooked in half the time with double ovens. The stovetop cooks evenly and looks great. I recommend this product.
I would recommend this to a friend
Rated 1 out of 5 stars
White finish-be ready to receive the older model
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this stove (SKU: 6623498) in white finish back in February because I wanted the newer model with the larger oven windows, as pictured on the product page. Unfortunately, Best Buy delivered an older version with smaller windows (SKU: 6581473)- the one that is still listed on their site but not even available for purchase (it was not available for purchase back in February as well).
They have now scheduled three exchanges, and every time they deliver the same older model, not the one I ordered. I keep rejecting the delivery and explaining that it’s the wrong item, despite the SKU technically matching my order. But the photos and product design clearly do not.
I've spoken to multiple Best Buy representatives, re-explained the situation each time, and even provided the SKU numbers for both models to clarify. Each time the issue is acknowledged, but no one is able to resolve it. I’ve spent countless hours following up since February, and now it’s already July and I still have the wrong model in my home.
I even asked for a partial refund or credit for receiving an outdated model- especially since back in December 2024, this exact model was available at Home Depot for ~$1,660. Instead, I ended up paying the price for what was advertised as the newer version, but got the older one.
Buyers beware: If you’re purchasing this stove in white finish expecting the one shown in the product photo, you may be surprised to receive the outdated model instead- and resolving the issue may take months, with no guarantee of success.
Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Cons mentioned:
Knobs
Rated 4 out of 5 stars
Can’t go wrong
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replacing knobs for the second time within a year!
Worst purchase experience ever-product good so far
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No complaints about the oven so far, other than that it would be nice not to have stainless around the burners, hard to clean.
Problem is that it took six months to arrive with little to no explanation. Three deliveries were cancelled. When it arrived they did not have the ability to install because we had propane. Fine, I did it myself. After six months, no more delays! Then, the oven had lots of instructions pertaining to the regulator which didn’t apply because it didn’t have the same regulator as the instructions said it did. Also, at least two acres were stripped and fell out.
I don’t know what to say, it was a miserable experience, but I kind of like the oven and I am glad to finally have it. The people at the store were nice, but overall terrible experience.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the oven/range. 2 have now been delivered with dings and missing coating. Both returned, hoping for a blemishless oven/range on next delivery. Spending so much including a premium for the Black Stainless, want to start with a "perfect" one.