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Customer Ratings & Reviews

KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Induction Convection Range - Stainless steel-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 13 reviews

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85%
would recommend to a friend

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Cons

Customer ratings & reviews

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Page 1, showing1-13 of 13 Reviews
  • Rating: 1 out of 5 stars

    Not designed with the customer in mind

    Posted
    EFlorida
    • My Best Buy® Member

    This oven was not designed for cooking enthusiasts. We purchased the entire set of Kitchenaid appliances in this style, and are gravely disappointed in this item - it's our only gripe, but a major one. This is an oven that requires a learning curve before you are able to produce adequate results. It's not an enjoyable experience learning, either. 1) You won't have precise control over heat, either in the range or in the ovens. The temperatures will fluctuate significantly in the oven, and with the induction stovetop, the 10 power levels don't provide the precision that a home cook would really appreciate. 2) If you try to move the pots around on the stovetop, or place any items on the stovetop, it beeps at you repeatedly. So much beeping. You can't take the pan off the burner to drain water, plate up food, or slow down the heat without loud beeps coming your way. If you don't put the pan back on within a few seconds, it shuts of the range and you'll have to reset your power settings once again. 3) You can't control multiple burner temps at a time. If you're cooking multiple items, it's a multi-step process to change individual heat settings on each burner. Painstaking. 4) The self clean function has about 7 power settings. Better bring out the manual, the days of one step self clean are gone. Of the settings we've tried, none seem to make the oven clean. 5) The oven takes forever to preheat, and after you're done cooking and turn the oven off, there is a loud cooling fan that will run for 2-3 hours. 6) At first we were excited about induction cooking. Not only is the induction temperature control very poor, but the induction feature is very noisy as well. It clicks and makes a noise like electricity is shooting through the air. It sounds like something you don't want to be around. 7) If something splashes the touch controls, range shuts off. You'll have to clean the oven, turn back on, reset power settings on each burner. It pains me to type this out, but I really think everyone should know what they are getting into with this item. If we'd been able to try before we bought, we'd have saved ourselves the $3,000 mistake.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Hello EFlorida, we're very sorry to hear of the frustrations regarding the Cooktop and we'd would be glad to look into them with you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rating: 5 out of 5 stars

    The KitchenAid Range being reviewed is fantastic!

    Posted
    BobA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The only complaint is that we received a text message about 12 hours after the range was delivered and installed. This is the exact text: Best Buy Order Status: ITEM(S) CANCELED. We've canceled one or more items from order ——————-. Questions? Call 1-888-237-8289 (I removed the order number from this review.). I called the 1-888 number from the text. The first person transferred me to a second person who transferred me to a third person. I was on hold for 1 hour 45 minutes. I finally hung up with no answer. The next day I tried again. First responder transferred me to a second person who wanted to transfer me to a third person. WHOA! They said the wait time was 30 minutes. I said I only wanted to know what was cancelled! After a minute or less of research, I was told the installation was cancelled. I said it was delivered and installed yesterday. They said they would have to transfer me for more info. It was not worth it. So this text message gets 0 stars. It made no sense. Everything else about the experience and product was top rate!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Do Not Buy!!!!

    Posted
    RPowell
    • My Best Buy® Member

    I am not one to write a review but after a full year of trying to get this range fixed, I am now told that it is working correctly. The oven will not maintain a consistent temperature. When set at 350, the temps range from 403 to 330 degrees. Also the heat cycle takes over an hour. So make sure that you preheat the over for at least 1.5 hours before putting any food in the oven. If you average all of the temps in the first 3 heat cycles, it comes to 360 degrees and that is OK according to KitchenAid. So, if you enjoy staring at your food for the entire time it is cooking and having food that is burnt, under cooked or both, look no further, this is the range for you. If you want a range that is able to maintain a temperature then do yourself a favor and do not buy this range.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      RPowell, thank you for your review. We would like to inquire about your review with you. Please email us at NAR_Customer_Solutions@kitchenaid.com at your earliest convenience with your username (RPowell), a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, KitchenAid Social Care KitchenAidBrand

  • Rating: 5 out of 5 stars

    So far, so good

    Posted
    Mrmc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Loving the induction top! A little hard to get use to but love the instant on, instant off. Many pans I already had work but bought a few new ones. Have only used upper oven which works fine. Only 2 of us and had a previous double oven like this and always used the upper unless we had family and friends for a big dinner. So we knew we wanted the same but looking for induction top.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fabulous range

    Posted
    C2cooley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I LOVE this induction range. It is as responsive as using gas and SO MUCH easier to clean. I wipe up spills around the pan while it is still cooking! A little annoying that the cooktop beeps until completely cooled and when anything metal is put on cooktop. Haven't figured out how to change the settings yet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Induction Double oven!

    Posted
    KiroK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    There aren't that many choices on the market for induction stoves, but for the price and ease, this one is a great value. I mostly just use the top smaller oven, it's small and heats up fast. perfect for smaller dinners.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It really boils water in a minute

    Posted
    Johns
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love new technology, it means new pots and pans, got the double ovens, as we always had two wall ovens, one is small but useful, the other large, only drawback it very low to the ground,

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best electric double oven.

    Posted
    Tommyknocker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This double oven looks great & cooks to perfection. This oven & stove has invection stove top & convection oven. It has everything you need.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent range

    Posted
    CASx2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Excellent product and value. Great customer service and associate very knowledgeable and helpful.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great stove

    Posted
    Bevs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Heats up fast. Love the smaller over for just two people but also having the double when I have large group.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Annette
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I do a lot of baking and enjoy the double oven. Also the induction makes it quicker to cook things.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the double ovens

    Posted
    CeeCee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Very pleased with induction cooking , fast boiling water

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great

    Posted
    Fredericka
    • Verified PurchaserVerified Purchase

    Has too many beeps otherwise I am happy with range

    I would recommend this to a friend