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Rating 4.2 out of 5 stars with 119 reviews

88%would recommend to a friend.
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88%
would recommend to a friend
Page 1 Showing 1-20 of 119 reviews
  • Rating 5 out of 5 stars with 1 review

    Great dishwasher--recommend!

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    Posted .

    Like our new kitchen aid dishwasher very much. Sleek design, priced competively, very quiet and does a great job overall. We have continued to purchase & use the rinse aid liquid and cascade platinum pods that were original samples and recommended. A little more pricey but well worth it as everything comes out clean and no spots whatsoever. We were without a dishwasher for quite a few years and are very happy with this product. Thus far in our 5 months we haven't really used the 3rd upper rack much - so that could easily be eliminated or opted out at purchase. Also, Best Buy was great to work with. I did phone pricing with several suppliers, Best Buy price matched, I placed the order via phone with our local store and delivery went off without a hitch in less than a week (had to come from a warehouse in another city). My husband did the installation himself. We had the old one out and the delivery truck hauled it away. Definitely recommend this particular product and also Best Buy. Great customer service as always.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great but long run times and upper rack is useless

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    Posted .

    Great dishwasher but as many of the other reviews pointed out, the upper rack is useless. It may be worthwhile spending a little less on the model without the third upper rack but since I have not used that one, I can not give a recommendation on it. The upper rack gets in the way of the middle rack when tall glasses are put in it (nothing out of the ordinary tall by the way), so you need to lower the middle rack. Once the middle rack is lowered, the spray head gets in the way of regular sized dishes in the bottom rack. Thankfully the upper rack can be removed fairly easily. The run time is also a lot longer than we are used to. It seems to take almost 4 hours to run a normal cycle so some planning is needed if you need clean dishes. Other than that, the build quality seems great and it cleans very well. One note is that the actual dimensions of the unit run a bit larger than our old one, so while it fit in the standard opening, it stuck out a tiny bit more than our old dishwasher. You may want to check the fitment with your opening before purchasing.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    First did not like it

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    Posted .

    At first I did not like it as the detergent packet did not disolve but ended up in the bottom of the dishwasher with the dishes dirty. You have to watch not to put things in front of the detergent door that blocks it from opening!!! Since then I have found that it will take off really tough dried on food. Love the 3rd rack. It is quiet and I am glad that it uses hot water to rinse and heat to dry. The glasses really sparkle with the rinse solution that I use. No spotting.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Better than Good, but not Excellent

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    Posted .

    Best Buy replaced our Whirlpool Gold series dishwasher (Consumer Reports top machine 3 years ago) because they could not fix the loud noise, which I still find baffling! We chose the Kitchen Aid over the Bosch for many reasons. Size and heat drying were the deciders. The interior capacity is ok, not great. The utensil basket is very large and takes up a lot of space. We are using an basket from a previous unit. The third rack is useless and we have removed one of the basket trays so we can fit our glasses on the top rack. This will make sense when you see the unit. The Kitchen Aid is quiet, but you know when it is running. It cleans well if you load it correctly. I really miss the Whirlpool and would have replaced it with another Whirlpool but the newer model was not available in white. If I was not locked into a service agreement with Best Buy, I would have purchased a Kenmore Elite from Sears. If you are willing to pay $800 for this model, then consider spending $900 for the Kenmore Elite.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    You get what you pay for

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    Posted .

    When we remodeled our kitchen on a budget, I skimped on the dishwasher because I tend to thoroughly rinse dishes before putting them in the dishwasher anyways. Skimping was my mistake. I hated that cheap dishwasher that never got hot enough to feel like the dishes were clean and that never dried the dishes. I had to upgrade. I went with this Kitchenaid after thoroughly researching all options. I love it! I don't have to rinse before putting dishes in and the dishes come out hot to the touch, sparkly clean, and dry. I especially like the very top rack for larger utensils and tops to water bottles and travel coffee cups.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Third top shelf is annoying

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    Posted .

    I was really excited about this dishwasher for one because it is a Kitchen Aide and had such great reviews. It does wash very well. it is so quiet you hardly know it is on. I have put pretty dirty dishes in it and this dishwasher does an excellent job. I was very happy to get the one with that cool top 3rd shelf for knives etc. It actually has turned out to be kind of annoying though. When I put my glasses on the glass shelf they sometimes bump into that top third shelf because of their longer stems. When I lower the glass shelf down so that does not happen, then I cannot fit my plates on the shelf below. ARGH, oh well.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent Dishwasher

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    Posted .

    In looking for a dishwasher we had four criteria: reliability, quietness, loading versatility, and cleaning ability, although since we mostly pre-wash the last was a lesser concern. At first we were drawn to a brand or two with multiple adjustable rack systems, but when we tried some of our own bowls (yes, we took a couple of bowls with us when shopping!), they actually fit best in the KitchenAid. It also had less complaints about reliability issues in the reviews we read, so that made our decision. We haven't regretted it. The first run, in which the unit is making several self-adjustments, was a bit noisier than we were expecting, but since then it has been extremely quiet. That is a welcome improvement in our open floor plan house. The third (upper) rack has limited usefulness. You can rotate the plastic trays in it 90 degrees which makes them a bit lower, thus enabling them to hold more. However, if you do, you must lower the middle rack, and then there is not enough room for full size plates on the bottom rack. We nonetheless like the top rack for plastic utensils. Newer dishwashers (and washing machines) consistently use less water and more time; it is no big deal. We have had no drying or spotting issues. We do used a rinse aid as recommended. Since we've only had the unit a month we cannot speak to its reliability, but at this point we would highly recommended it.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love my new dishwasher stylish quiet effective

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    Posted .

    Did a lot of research looking for an attractive appliance for the planned new kitchen This one is beautiful, very quiet which allows me to run it at any time without annoying hubby, does a great job. Dries even plastic wear important because there is lots of Rubbermaid in my life. Heard that rival Bosch does not have a heater for drying. I will be using other manufacturers for other appliances but kitchen aid won the dishwasher decision

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good dishwasher, no major issues

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    Posted .

    I'd read some reviews saying something like you couldn't hear it running unless you put your ear up next to it. It's not that quiet, but compared to an older model dishwasher our new dishwasher is much quieter. The upper 3rd rack is an OK place to put some of our long utensils like spatulas, but we can't put all of our flatware up there and then remove the other utensil rack. It cleans well and dries well enough - a little water doesn't bother me much. My biggest complaint is that for a couple that only runs the dishwasher once or twice a week, the washer seals so tightly when closed in between runs that the moisture in the unit develops a swampy smell. It goes away when run or left propped slightly open.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    works great. quiet. dries the dishes unlike others

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    Posted .

    very little noise. has several wash options that my wife uses (I just press the start button). We bought another high end unit and afer using it we wondered why the dishes came out wet. I called and to was told they eliminated the drying element to save energy. what nonsense! We replaced it with this one that has the heat element and dry cycle. works great!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    excellent machine

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    Posted .

    Had a Samsung for 3 years. The control panel on that took a dive and it stopped working. Over the three years, the dishes never came out real clean and still had to hand dry. Purchased the Kitchen Aid...it is awesome. Sparkling clean dishes, like the way the old ones used to be. Unbelievable that I am excited that the dishes are actually dry. The third rack is awesome too....It's very quite..I can't hear the machine, just the water jets.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The best dishwasher we have ever had

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    Posted .

    Originally we purchased a Samsung dishwasher. After a few weeks of not being happy with our selection we went back to the store and explained how we felt about our purchase. They were more than accomodating to replace our Samsung dishwasher with a KitchenAid dishwasher. It truely works great. Everything comes out clean and dry.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Quiet operation and cleans well

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    Posted .

    This dishwasher replaced an 8 year old KitchenAid model that stopped working. This one is much quieter than the previous model. The express feature is nice as it shortens the cycle time. Top utensil tray is of limited use as we put large water bottles in the upper shelf that require removing the utensil tray.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Amazing dishwasher

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    Posted .

    I have had is dishwasher for about a month now. It's very quiet and cleans wonderfully. I've learned the different cycles the hard way - 4-5 hours for the pro wash cycle doesn't help with the holiday cooking mess! However, the express wash cycles works perfect with a time crunch. I have never fit so many dishes in a dishwasher before. The third rack is perfect for bottle pieces and sippy cups (highly useful for anybody with little kids). I love that the top rack has adjustable height. I had one dish not get fully clean over the last month - I blame my husband. It had caked on chili on the inside and was not rinsed before putting in the dishwasher. In reality, that dish needed to soak for a little bit first. Absolutely a high quality product!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Nice and clean

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    Posted .

    Overall a very good dishwasher. The dishes come out very clean and the racks are designed to allow efficient loading; the third rack is convenient for spatulas or other thin items. The only downside is the cycle time. Almost three hours to run a complete cycle on normal setting.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    quiet as can be

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    Posted .

    I bought this so that all appliances would match, as we will be selling soon. This is very much like the one I had but it doesn't Dry. The machine itself stays damp, so that's not great. It is silent, does a great job washing, just wish dry cycle would dry items and machine moisture. I'd recommend it to others as perhaps it's just ours that's not drying.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Leaking, wont seal after 1 month...

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    Posted .

    At first, it was great... all the dishes were very, very c lean, no food residue left on any plates, glasses, silverware, etc... After about 30 days (right when the replacement period conveniently ended), the top right corner stopped sealing completely. While the dishwasher was running, steam and water would leak out and get all over the inside walls of the cabinets , hard wood floors, and underneath the counter tops... Now I'm worried about my wood warping from the hot steam leaking out and hot water sitting on my floor... Called Best buy right away, they said they would send someone out... they set my appointment a WEEK later... great, I cant use my brand new dishwasher for a week... service tech comes out, I'm at work, and he tells my wife the dishwasher is fixed, FANTASTIC! She asked him to make sure it was fixed and run a load of dishes to be sure, he started it up, opened it up a few times while it was running causing water and steam to leak out, he waited around about 15 minutes and said the water and steam that we saw was from him opening it, not from it leaking and said it was fixed! We weren't sure, so when I get home from work, and ran a load of dishes to test it out, its still leaking steam and water...called best buy back right away and asked for a new dishwasher since this one is clearly defective. They said no, because I am out of my return or replacement period (cant remember which one they said). They said since we have the protection plan, the only way to get a new dishwasher is for a service tech to tell them it cant be fixed and is defective, and since the first tech said it was fixed, they'd have to send another tech out to try and fix it...when can they do that? You guessed it, 1 week later... great, so 2 weeks without my brand new, very, very, expensive dishwasher... The appointment is set for today from 12-5 pm... not sure how this will go today, but even if its fixed or replaced at this point, it still gets 1 star for performance and Best Buys service. Not happy.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good performance just a little loud

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    Posted .

    Nice product does a good job with the dishes. Easy install. Adjustable upper rack is helpful as well as the smooth sealed rack guides. This alone gives it a solid feel as we spend most of the time cycling the upper rack. I moved from a Bosch needing to increase interior capacity and was surprised that I could hear the wash cycles. To be clear, it's not bad but for a dishwasher in the in the mid to high 40 DB's, I was just a little surprised. Still a solid product.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good for multiple cycles and added space

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    Posted .

    Performs all wash cycles great! I like having the bonus third rack for small parts/knives/utensils, but frequently I need to lower the middle shelf. This creates trouble with large bottom shelf items interfering with the spinner arm and cooking utensils become too tall for fit in the utensil basket.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    great dishwasher

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    Posted .

    This dishwasher is very quiet. I turned it on while we were eating dinner and thought it didn't turned on and opened it. And pleasantly surprised that it's just that quiet. Cleans great. It is not a magic bullet. If you don't preclean some food, you still see that a little after it has been finished. I usually prewash them real quick so it looks sparkling clean all the time. I like the fact that it comes out dry. I use jetdry liquid as well. They work well together.

    I would recommend this to a friend
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