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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 29 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are pleased with the KCMC1575BSS Architect Series II microwave's convection feature, citing its effectiveness for browning and overall cooking performance, as well as its ease of use and quiet operation. However, some users noted that the door latch requires more force to open than expected, and that heating times may be longer compared to other models. The microwave's numerous features were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product cooks food evenly and does not overcook.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for remodeling your kitchen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kitchenaid microwave cooks quieter & better than any microwave previously owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The micro wave looks great over wall oven and with trim kit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any kitchen it fit into the build in well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the legs were uneven and the microwave would rock on the counter. The plastic ring that holds the plate was cracked in two pieces.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research and review. I chose this microwave. Everything I hoped for. Excellent customer service too!

    I would recommend this to a friend
  • Cons mentioned:
    Heating time

    Rated 1 out of 5 stars

    bought two and both were defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought one, the Geek Squad delivered it and would not leave it because of broken parts. the replacement had a defective heating element that over did all food.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dead before 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so disappointed that this expensive convection microwave did not even last me 2 years. I really had higher expectations of Kitchenaid.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Jennifer, thank you for your review. We sincerely apologize for the concerns with your microwave and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    has all the bells and whistles.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I`ve had Kitchenaid microwaves before and they last! This is the best one yet, I hope.

    I would recommend this to a friend
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