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Customer rating

Rating 3.2 out of 5 stars with 57 reviews

53%would recommend to a friend.
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53%
would recommend to a friend
Page 1 Showing 1-20 of 57 reviews
  • Rating 3 out of 5 stars with 1 review

    Not What Was Expected

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    We just put in new wood floors on the main level. We wanted a robot vacuum that did not have the rotating "beater" brush because we did not want to damage the floors. We purchased this vacuum because everything we read showed it met our needs. Once we got it home and opened it we realized it did not meet our needs. I am giving it an average rating only because the literature did not match the product.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    It stops charging 10 days after its returnable day

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    I bought it for my aunt's birthday in July and it's been working fine till now. It has stopped charging 10 days after its returnable day. I am going to see how the warranty works through the manufacturer and go from there. Hopefully it's going to be smooth without any hassles for the first time that I have heard and bought from this company/manufacturer since it's sold through Best Buy.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    going to return it

    |
    Posted .

    doesn't return to charger just runs for a little while and quits cleans well just not very long this is my second one think they are all defective

    No, I would not recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Worked ok

    |
    Posted .

    This worked ok for a couple of months, now it runs for a couple of minutes and then stops and I have to reset it

    No, I would not recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    not bad for beginner

    |
    Posted .

    the color and design looks good but i was disappointed the last time I emailed to the email address that showing in the instruction was sent back indicating invalid e mail address. It would be better if the company provides some extra side brushes and improve the customer service contact information.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Helpful to own

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    It vacuums while I do other chores. Somewhat noisy but does it’s job. It does occasionally fall down the steps.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Works great

    |
    Posted .

    Seems to have trouble getting over low spots around 1/2 inch

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    LOVE IT!

    |
    Posted .

    I bought this for myself on a Black Friday deal...but so did Santa, so I had to return it. This thing has changed my life for the better! I come home to a freshly-vacuumed home and I didn't have to do a thing!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    love it

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I first purchased the kobot in 2016 with an extended warranty, I had a problem before the first year warranty expired and it was replaced very fast, with only a phone call. In August 2019. I had another problem with it. took it to best buy under the extended warranty. it was replaced right then. It really does a great job on my hardwood floors. Great to go under beds, etc. where you can't reach

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    This is a convenient accessory to have

    |
    Posted .

    Was a gift. Not easy to set up so they haven't used it yet.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Serves its purpose

    |
    Posted .

    The product is very nice looking, impressive appearance and it will not stop cleaning until we turn it off.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    a Bit noisy

    |
    Posted .

    had to exchange it since it is a bit noisy. would recommend though

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great idea

    |
    Posted .

    First one didn’t work but the exchange is still working. Kind of loud but serves its purpose.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    I like the new robot

    |
    Posted .

    I am pleased with the robot, I am just trying to figure out to use a wet vac.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great robot vac

    |
    Posted .

    This robot vac is great ! Can't believe how much it gathers up!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great for pet hair

    |
    Posted .

    This device is excellent if you have pets that shed.

    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Ok quality for the price

    |
    Posted .

    I decided to purchase this Kobot RV-351 due to being on sale. Not to happy with it. Therefore, I had to return it. iRobot is a way better product.

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Poor quality

    |
    Posted .
    Owned for 7 months when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Bought this because it was on sale- poor suction and loud. I actually returned it.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    must have for pet owner

    |
    Posted .

    Cant imagine now owning this ever again. Now I dont feel like I have to constantly pick up dog hair. This works great, better than I expected.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Was only ok

    |
    Posted .

    The path that it vacuums is not that wide. The container for the dirt it vacuums up in not very big and have to empty very offten.

    No, I would not recommend this to a friend
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