Customer Ratings & Reviews
- Model:
- 99250-203
- SKU:
- 5595801
Rating by feature
- Value
Rating 3.3 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.2 out of 5 stars
Customers are saying
Customers often highlight the ease of use and straightforward installation of the Kevo smart lock. Positive feedback also mentions the security features and the convenience of remote access, although some users note that the lock's reliability can be inconsistent and that battery life may be an issue. Concerns were also raised regarding the Bluetooth connectivity and the unlock speed. The price point was also mentioned as a potential drawback by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great Lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock works great to get into your house without having to use your key.
I would recommend this to a friend - Pros mentioned:Installation
Very convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installs very easy and takes away the hassle of having to have your keys out
I would recommend this to a friend - Pros mentioned:Ease of use
Kwikset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Works well. Definitely recommend this product.
I would recommend this to a friend Smart lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been working well despite out -50 temps. Nice to be able to unlock without a key.
I would recommend this to a friend- Pros mentioned:Ease of use
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I don't have to get my keys out to get in the front door.
I would recommend this to a friend - Cons mentioned:Reliability
Cool when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perhaps it was due in part to my internet connnection, but this lock did not work consistently. I found myself having to first open the app on my phone and wait for a connection. It's much easier to use my key! I returned it.
No, I would not recommend this to a friendBrand response from Kwikset
Posted .Hello, Thank you for sharing your experience. We have a customer service team that would be happy to troubleshoot why your lock did not work consistently. If there is anything we can do to help, please feel free to reach us at 1-800-327-LOCK (5625) so we can assist you. Thank you, Kwikset
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes time to get use to but works well. Received an email when batteries needed to be replaced.
I would recommend this to a friend- Cons mentioned:Reliability
Will not work with all Android at listed rev level
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item after researching compatibility. I did not find out that the lock was not compatible with my phone until I ran the App. This was surprising since the Android rev level was listed as compatible.
No, I would not recommend this to a friendBrand response from Kwikset
Posted .Hi Augy,
Thank you for flagging this to us. Please call our team at 1-800-327-5625 so that we may investigate this issue with you. It's possible that there was an in-app error in reporting your device as incompatible when it is actually compatible. We look forward to assisting you.
Thank you,
Kwikset
- Pros mentioned:Ease of use
Time saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my hands are full of groceries , all I have to do is touch it.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Lock!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No fumbling for Keys, or locking myself out. This lock saves the day!
I would recommend this to a friend App issues, very slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this. The app is very slow. Requires expensive adapter to access over internet. Ended up purchasing Nest lock instead, works out to be less money. The app for Kevo was very slow
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it, great smart lock, I just use my finger. NO KEYS!!!!
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Bluetooth
Wasn't for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy but I'm just not a fan of the item. It only reads half the time with my phone or it takes a few times to open the door. It is also very loud
No, I would not recommend this to a friendBrand response from Kwikset
Posted .Hello, Thank you for sharing your feedback. Genuine reviews like yours allow us to keep improving our products. We put tremendous value on the experience that our consumers have with our products, from initial purchase, to installation, to support when needed. If there is anything we can do to improve your Kwikset experience, please contact us at 1-800-327-5625 so that we can assist you. Thank you, Kwikset
- Pros mentioned:Ease of use
Couldn’t be happier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was easy & I already using it more than I expected.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lol is easy to instal and exactly as described!
I would recommend this to a friend Great concept
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great when it’s working. Otherwise it takes sometimes to get it open.
I would recommend this to a friend- Pros mentioned:Design
Great automation Door lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it!! It works great !!! Love the sleek design
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Kevo. It is easy to use and bery convenient.
I would recommend this to a friend Good door lock for my home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kids like this cuz of the led lights, they know when it's open or close
I would recommend this to a friendOk lock, just sometimes not responsive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give it 5 star but sometimes it is not responsive. Have to be patient.
I would recommend this to a friend