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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 3.9 out of 5 stars with 361 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers often highlight the ease of use and straightforward installation of the Kevo smart lock. Positive feedback also mentions the security features and the convenience of remote access, although some users note that the lock's reliability can be inconsistent and that battery life may be an issue. Concerns were also raised regarding the Bluetooth connectivity and the unlock speed. The price point was also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 361 reviews
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Doorknob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately cant give a log review as the unit ended up not working for my application as i have a iron door.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Cool gadget, does not work all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit disappointed with the way this product works as it requires Bluetooth connectivity and if you have several devices already connected to the phone(like an earpiece or a watch), then it would not work seamlessly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GReat product, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. The way you can guve virtual keys with expiration is great. Other thing I like is the lock is not connected to internet then is not risk to be exposed to cyberattacks. There are two thinks I dont like are: The product doesnt come with a instruction manual and you have to access a video to install it. The other thing I dont like is sometimes you need to have the mobile too close to the door lock to make it open.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I was really excited to use this item. I also have a ring doorbell which I heard integrates with the Kevo, but I haven't installed the doorbell yet, so I can't comment on that yet. I can say that the touch functionality of it is frustrating... at least to me. It takes about 10 seconds for the lock to connect with your phone when just walking up and sometimes it doesn't connect at all during the first touch event. Most times it's faster just to use your key and god forbid you accidentally touch the lock when your trying to unlock it with the key. The one handy occasion the touch function is good for is when your hands are full and you can't get to your keys. Outside of that one benefit the lock is as good as any other kwikset dead bolt. I will say that it does have a slight cool factor when you're upstairs and you know who's at the door, so you just open it with your phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have set this lock up to automatically lock within 30 seconds of opening. So I never have to worry about not having the door locked. I love that I can just tap on the lock from the outside with my phone still in my purse and the lock will open. I have had no problems with the app or the lock itself. I love the flexibility and convenience of this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Keyless Entry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kwikset Kevo 2 has come in so handy when my arms are full of packages and I need to walk through my locked front door. You can activate it to unlock before you get out of your car or simply tap on the lock when you get to the door. When leaving, you just tap the lock on the outside of the door and it locks it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually thought this would be difficult to put in. Was a breeze works like a champ. Have 3 other roommates and got all their ekeys registered within seconds. Now we don’t have to worry about looking for keys in the early or night sky. We just touch and it unlocks while we have our phone in our pockets

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Useful lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice to not have to get the key out and just open the door with a touch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to use after installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup requires app which is inconvenient. Great device after installation. Would be nice if they included a printed manual.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock, easy to install following the directions, the printed is a bit easier then the video the little details. Teaching it took less then 5 minutes and now it's so much easier opening the door without having to mess with keys. I thought it worked with the Echo but doesn't, would be a great feature if it would just for locking.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation process. However, it would not connect to my iPhone 6s when trying to perform the update so I could not manage my lock with my phone. Returned it for the August and that was simple to use and works great as a smart lock.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock for senior citizen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely thrilled with my Kevo door lock. So thrilled that I plan on buying one more for the back door! I am a senior citizen with neuropathy in my hands. Struggling with getting a key in a lock is almost impossible. With Kēvo I simply touch the lock and it opens or closes. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Kevo system. It's easy to install and the app works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an existing Kwikset deadbolt so the installation was pretty easy and simple. Took me less then 30 minutes and I haven't changed a lock in over 25 years. Re keying the lock to my old key took 5 seconds. Kevo is solidly built and works like a charm. Have been very satisfied with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its pretty Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This door lock is pretty OK; the only downside is that I can't unlock the door from anywhere like other smart doorlocks. I can send links to whomever I want to grant access to my home and they have to download the software. I'd like to simply be able to unlock it myself from a remote location.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good lock, real easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and is a pleasure to use. Install was quite easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    great Ideal Still have bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to installed however, it does not work every time. I have to always bring up the App before it unlocks or locks. If i try without having the app open it does nothing.

    No, I would not recommend this to a friend
    • Brand response from Kwikset
      Posted .

      Hi Klokluis, Please make sure to download the latest version of the Kevo app through the app store. Should you still need additional assistance, please contact our customer support team at 1.800.327.5628 and reference case number, 201702882271. Thank You, Kwikset kwikset

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really easy to install and the software is easy to get it all working. I love the ease of having the whole family simply use their phones for entry and exit. You don't have to ask yourself "did I remember to lock the door?", just check your app.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery consumption

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the cold it constantly sends me low battery messages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good apparatus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. First time user. Amusing to my son. Thanks

    I would recommend this to a friend