Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1588 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the Pearl Surprise's price, the element of surprise, and the fun toy itself, with many citing it as a great gift. They also appreciate the size and included accessories. However, some customers note that the product can be messy, and there were a few comments about difficulty finding specific colors. Overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,588 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Buy Saves Christmas!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter wanted this particular LOL Surprise for Christmas. I waited until a few days before Christmas and it was sold out everywhere I looked. A friend suggested I try Best Buy. I ordered it online and picked it up within an hour! Had never paid attention to toys at Best Buy. What a pleasant surprise! The ordering and pick up process was easy and my granddaughter loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Kids love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know about this toy until I heard it from my niece. She going to turn 6 in a few months. One of her birthday wish lists is this L.O.L Pearl Surprise. She wanted the mermaid doll. After looking for it in stores and website, to my surprise I found a good price at Best Buy. I went and bought it. Hopefully these will trill my goddaughter. She's been hoping and asking for this particular toy.

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Price

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great quality super fun highly recommended fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves the Pearl Surprise!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a Christmas present for my younger daughter. She flipped out with excitement when she unwrapped it, and is eagerly anticipating the surprise she'll get when she activates the bath bomb. The packaging is excellent and does a great job of making the surprise extra special. LOL has a real winner her, at least if you ask my daughter. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very hard to find, however Best buy had them and for cheaper than the other stores. This large LOL toy comes with lots of items for your money. A big sister, little sister, two pets and lots of accessories. My daughter was extremely happy with this gift.

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Toy

    Rated 5 out of 5 stars

    Fun toy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y daughter ha d a lot of fun opening this. Cute toys.

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Surprise

    Rated 4 out of 5 stars

    Great gifts for the kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many other lol items, this item contains many surprises and also provides fun in the tub

    I would recommend this to a friend
  • Pros mentioned:
    Surprise

    Rated 5 out of 5 stars

    Great product for girls!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving 5 stars because this absolutely made my 5 yr old happier then ever. The joy on her face when she opened the box to find the surprises was priceless. I also brought 3 more different LoL toys to see the excitement and happiness of my daughter. Great product, Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Price

    Rated 4 out of 5 stars

    Great kid Gift

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for a fun gift that kids love. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect gift for our 6 yr old granddaughter!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for a great price! Our granddaughter is a huge fan of anything LOL, knowing this item was at the top of her Christmas "wish list" I ordered it right away! Thank-you Best Buy for knowing what the trends are and offering such items at great prices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loved it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These dolls are extremely popular and this was a great buy! My daughter will be 5 years old this month and absolutely loves getting these... you never know which doll you will get and they have hidden messages and codes as well as accessories for the dolls.

    I would recommend this to a friend
  • Pros mentioned:
    Toy

    Rated 4 out of 5 stars

    Overall cute

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two dolls plus changeable accessories just to cute

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Filled with fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift so it hasn't been opened but it's L.O.L and that's all that needs to be said when it comes to my daughter. There's not an L.O.L toy other there she doesn't want, Comes with plenty of things to entertain any L.O.L fan.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Daughter loved it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute little gift for my daughter. It was full of surprises. It had a big girl and a small girl plus a bunch of other stuff. Easily stores in the container. Unfortunately, the pieces are so small, she lost a few things pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gift at a great price. My niece absolutely loved this! I needed to purchase a birthday gift and my niece is head over heels for LOL products- this was the perfect solution at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Toy for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this toy as an additional gift for child during Christmas! I also bought the child a gift five times the price of this toy, she played with this toy far longer than with the more expensive toy. I was pleasantly surprised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOL Doll

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has alot of LOL Dolls and accessories. Very small products so dont let children under the age of 5 play with it. My child was very pleased with the product and loved the color changing doll.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Little girl love them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a true LOL doll lover! She already owns the dollhouse and about 100 other dolls. But everytime she sees anything LOL she wants it. Found this one at Best Buy on sale. A great sale at that. Had to buy multiple.

    I would recommend this to a friend
  • Pros mentioned:
    Surprise

    Rated 5 out of 5 stars

    Fun doll

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this doll as a gift for my seven year old niece. She loved it. LOL dolls are very popular. There's a different doll in each container. It's a surprise. You get to see your doll once you open it. Fun gift!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great first LOL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my daughter’s first LOL and she was very happy and excited. The part where dipping in water to see the shell is the best. Doll and outfits are cute but super tiny. She played several times with it but too small to play with. Great to get with a discount. I will not pay for full price.

    No, I would not recommend this to a friend
Sponsored