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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 46 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers consistently note that the mask is a sticker, rather than a more durable material. Several comments express disappointment that the mask is not made of the same material as the other accessories. Some customers found the mask difficult to apply without damage. The sticker-based mask is a point of concern for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 46 reviews
  • Rated 5 out of 5 stars

    LOL doctor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves it. Every time my granddaughter comes over, she ask if I have a surprise for her so she gets a new LOL doll surprise. Her little collection is growing. The price was great and the doll is so cute. Thank you Best Buy!

    I would recommend this to a friend
  • Cons mentioned:
    Mask quality

    Rated 4 out of 5 stars

    It's cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was up set the mask was a Sticker...It should of been made with the same material all the other accessories are made out of..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool little phd doll!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute little doll! I wish I read the description better as it is much smaller than I realized. I love the representation of phds and marketing for younger kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Toy for Covid-19 Front Line workers.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect covid-19 LOL Surprise gift for Christmas stocking gift. It is nice to see to show the support on safety and support the nurses for their front line to save lives. 4 year old daughter loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Mask quality

    Rated 4 out of 5 stars

    LOL DOLL

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the doll is cute! the only problem is her mask broke!

    I would recommend this to a friend
  • Cons mentioned:
    Mask quality

    Rated 3 out of 5 stars

    LOL doll

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this LOL because of the mask, but the mask turned out to only be a sticker. Was very disappointed about that. Would recommend mask be cloth or even plastic. Price point was ok. Best Buy pick up service was great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Mask quality

    Rated 2 out of 5 stars

    Sticker for a mask!?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted her, she came in and when we opened her up there was just a sticker for her mask. Not a hard reusable toy, just a 1 use sticker.

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      We apologize you are disappointed that the mask is a sticker. This matter has been reviewed with our product development and marketing teams, and we promise to do better in meeting consumer expectations in our future products. MGA

  • Rated 5 out of 5 stars

    Collector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves collecting these. Another one for her collection.

    I would recommend this to a friend
  • Cons mentioned:
    Mask quality

    Rated 5 out of 5 stars

    facemas LOL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doll with face mask. The face mask is a sticker, not cloth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful doll, nice color. I recommend this toy. The girls will love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big hit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again LOL is a hit! Grandchild was so excited to have the limited edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing doll

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great gift for my daughter on birthday day

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not what I expected very small for the money a and packaging was awful

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. MGA

  • Rated 5 out of 5 stars

    Cute doll

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute looks just like the picture my child loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what I expected but kids liked it. I think it was not worth the price

    No, I would not recommend this to a friend
  • Cons mentioned:
    Mask quality

    Rated 3 out of 5 stars

    Flimsy sticker mask

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised that her mask was a sticker and not something more strurdy. I thought she was adorable

    I would recommend this to a friend
  • Cons mentioned:
    Mask quality

    Rated 3 out of 5 stars

    Mask is a sticker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute but mask is a sticker. Part of it broke when pealed off sticker so it doesn't stay

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great LOL Doll, lots of fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this doll, she has set up a little hospital and this doll takes care of all her other LOL dolls. Great quality and lots of fun accessories.

    I would recommend this to a friend
  • Cons mentioned:
    Mask quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was so disappointed when she opened this doll. The mask was simply a sticker. I could have made it myself with an address stamp or a sticker I have around the house. Such a waste of money and disappointment.

    No, I would not recommend this to a friend
    • Brand response from MGA Expert
      Posted .

      We apologize you are disappointed that the mask is a sticker. This matter has been reviewed with our product development and marketing teams, and we promise to do better in meeting consumer expectations in our future products. MGA

  • Rated 4 out of 5 stars

    L.o.l

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a typically toy but my daughter loved it! Good quality

    I would recommend this to a friend
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