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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 393 reviews

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76%
would recommend
to a friend

Customers are saying

Customers find value in the affordable price and portability of the 15.6" Laptop with AMD E1-Series processor, 4GB memory, and 500GB hard drive. However, some users have expressed concerns about its performance, particularly the processor and keyboard, as well as the limited battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 393 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great as a starter computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pc for my elderly parents because their pc was out dated. It's a great computer for their needs and as I set it up for them I began to want one for myself. It runs a little slower than what I need in a laptop but overall it is a good computer. The price was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    ok when it's on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when is was on sale for under 200. Not too bad. I like that it has BT connectivity at it's price point. Kind of slow. But expected. As another reviewer did, I deleted the preinstalled anti-virus software and installed a more streamlined one. I also added more ram. Overall, good value for the sale price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good laptop if you don't need much speed or space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy HP computers but I got this at a really good price. It is okay but the next one I purchase will probably be another HP model. The DVD player isn't the best and has given me a little bit of a hard time with it functioning properly. Okay product if you don't need much speed doing things or space.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't finished playing with all the features on this laptop since this is my first Windows 10 version but this seems to be what I need for the purpose of my purchase. One drawback is it is a little slower than I would like, but for the price I paid I'm not sure you can beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Light, Portable

    Rated 4 out of 5 stars

    it s very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer because it is so easy to use and the keys are very light when touched. it is not bulky very lite and can be carried anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Processor, Speed

    Rated 1 out of 5 stars

    Basic as basic gets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I immediately had to add 4GB extra of RAM to run more than 1 tab in Google Chrome. Be ready to wait for things to run, to wait for things to load and to be frustrated at how slow cache is pulled. Obviously it's a processor issue in terms of speed... But I'm surprised that they released it with this chip with how this laptop performs. I only use this thing for Google docs and some windows office applications when I want to leave my other laptop at the office. So I'm frustrated with it and I hardly even do anything on it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      You may want to take a look at this tips/tricks article on how to speed up your Windows 10 system. Be sure to create a restore point on your system before you make changes or download new software:
      http://www.howtogeek.com/228570/10-quick-ways-to-speed-up-a-slow-windows-pc/ lenovo

  • Pros mentioned:
    Price
    Cons mentioned:
    Processor

    Rated 4 out of 5 stars

    Good for child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son. However, the processor is a little on the slow side, but great price!

    I would recommend this to a friend
  • Cons mentioned:
    Performance, Processor

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will rate this product average. The AMD processor is not so powerful and I constantly felt some lag in the performance. Gave it away after using it for 6 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Windows 10

    Rated 3 out of 5 stars

    Lenovo Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop on short notice, and the price of a little less than $ 200 was perfect. Other then disliking windows 10. The laptop is well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple Yet Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer isn't complex--so if you're good with decent speed for basic uses (like email & browsing the web, etc.)...then it fulfills the need; if you do a ton of gaming and streaming movies constantly and need mega space constantly and going forward, then either buy more space as a buffer or look for a higher-end product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Lenovo laptop. It makes crusing through social media, editing photos, and maintaining my family budget and calendar so much easier than using my smaller screen on my tablet and smartphone. Loved catching the great sale price too! Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Good Laptop for email, web surfing...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent specs, good but not great performance but a good value for price paid.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this machine for my daughter , and the specs since she's in middle school. However she complains that its slow, that it takes a time to load up. I'm not sure if since she's a teenager she needs things happening fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo laptop is a great deal for the money. I'm on the internet with 6 to 7 tabs open all the time. I also use Excel or Word at the same time without any lag. I love having the HDMI port, I connect it to my HDTV and watch whatever is on my laptop on a 46" display. A lot of great features at a good cost.

    I would recommend this to a friend
  • Cons mentioned:
    Processor, Speed

    Rated 2 out of 5 stars

    Ok for basic word processing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an older windows 7 laptop with the basic MS Office installed, I expected this brand new laptop to be a bit faster out of the box. However it was slower in many regards. I understand that this processor is not the fastest. So a word to the wise, spend a little more for a faster machine or you are just better off limping along with your old pc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A good simple laptop at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good quality laptop for less than $200. I didn't need a complicated machine and this suits my purposes well. I wanted to upgrade to Windows 10 because too many programs don't support lesser versions

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Price

    Rated 4 out of 5 stars

    Lenovo laptop, great quality for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my Lenovo laptop. Does exactly what it was intended to do, and didn't break my bank. After having a Dell Laptop that cost me over $800.00 have a crashed hard drive after 16 months, I will never spend that kind of money for a computer again. I DID NOT buy my Dell from Best Buy. This Lenovo is quick, and reliable with my tax programs and online shopping. I also purchased a 2 year service program through Best Buy, and have had a positive experience with them, removing the MacAfee software, and installing the Web Root software for me. All is very good so far. Very happy Best Buy customer.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Very cheap,adequate performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My company uses cheap laptops in our presentations I usually buy HP but they were out and I really needed some extra so I bought two of these. They don't perform as well as HP's but once we got all the preloaded programs off they worked pretty well. If HP's even close to these in price I'll I have to spring for the HP's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale For $150 and it works fine for me. It could use more RAM as it only comes with 4GB. I also removed Mcafee antivirus as it uses alot of system resources and it's faster now.

    I would recommend this to a friend
  • Pros mentioned:
    Light, Price

    Rated 5 out of 5 stars

    Excellent laptop and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer , it works well and is very light to carry around, i am happy with this laptop for the price and is not slow at all.

    I would recommend this to a friend
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